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Comm100

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Read 74 Comm100 reviews and testimonials from customers, explore 58 case studies and customer success stories, and watch 5 customer videos to see why companies chose Comm100 as their Live Chat Software

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.

With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.

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  • 74 Testimonials View
  • 58 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 3296 reference ratings
4.8/5.0 (3296)
  • Summer 2025 Top Performer Live Chat Software

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74Testimonials

  • “Comm100 was the one that came out with the best score, including, of course, the fact that they were providing us with an option of having our system on-premises. Some …

  • “I never thought we would get so much useful and insightful data from live chat. Comm100’s reporting lets us know what our students are searching for on our site, what …

  • "It was clear to see that more and more organizations were adopting live chat, and we didn’t want to get left behind. Consumers are increasingly going digital in every aspect …

73 more testimonials currently locked

58 Case Studies

  • Californian County Court Automates 65% of Chats by Upgrading to Comm100 AI …

  • G2A increases operational efficiency and customer service resolution with Comm100

  • How Comm100 Live Chat Helps Canadian Blood Services Connect with Digital-First Customers

57 more case studies currently locked

5 Customer Videos

  • UBC Okanagan Library - Customer Success Story (Terina Mailer - Manager, Academic & Career Advising)
  • IMAGINiT Technologies hits 1683% ROI with Comm100 Live Chat & Chatbot
  • Santa Fe County - Customer Success Story (Tommy Garcia - Quality Control Program Manager)
4 more videos currently locked

Additional Comm100 Information & Resources

Read Comm100 Reviews, Testimonials & Customer References from 74 real Comm100 customers.

Browse Comm100 Case Studies, Customer Success Stories, & Customer References from 58 businesses that use Comm100.

Watch Comm100 Customer Videos to learn why 5 businesses chose Comm100.