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Comm100

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Read 74 Comm100 reviews and testimonials from customers, explore 51 case studies and customer success stories, and watch 5 customer videos to see why companies chose Comm100 as their Live Chat Software

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.

With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.

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  • 74 Testimonials View
  • 51 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 3261 reference ratings
4.8/5.0 (3261)
  • Summer 2025 Top Performer Live Chat Software
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    4.7 / 5.0 (4658)

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74Testimonials

  • “We knew we had to expand our service offerings beyond just phone and email to provide students with the support they expect today in our digital world. Many students simply …

    Victoria Anderson Manager, Admission Operations, Undergraduate Admission and Recruitment

  • "With a user-friendly platform and outstanding support, Comm100 made the integration of digital communication into my daily work easy and straightforward. My clients now have a choice as to how …

    Kathryn van Pelt Public Health Nurse

  • "To date, we have $6 million in opportunities sourced from chat and have closed about $4 million of that. In addition, our sales team loves it. The handoff from support …

    Joanie Gentile Senior Business Operations Manager
73 more testimonials currently locked

51 Case Studies

  • Global Affairs Canada Transforms Customer Satisfaction with Commm100 Omnichannel Communication

  • How Santa Fe County became the digital info hub for constituents with …

    Tommy Garcia Quality Control Program Manager

  • Ya Ya Creations Switches from LivePerson to Comm100

    Praveen Ellur Vice President of Technology
50 more case studies currently locked

5 Customer Videos

  • How Cabrillo Credit Union is Transforming Member Engagement with Comm100 Live Chat & AI Chatbot
    Play Video
    Kelli Davis Assistant VP of Member Support
  • WCB Manitoba - Customer Success Story (Brent Adair - Manager of Application Services)
    Play Video
    Brent Adair Manager of Application Services
  • UBC Okanagan Library - Customer Success Story (Terina Mailer - Manager, Academic & Career Advising)
    Play Video
    Terina Mailer Manager, Academic & Career Advising
4 more videos currently locked

Additional Comm100 Information & Resources

Read Comm100 Reviews, Testimonials & Customer References from 74 real Comm100 customers.

Browse Comm100 Case Studies, Customer Success Stories, & Customer References from 51 businesses that use Comm100.

Watch Comm100 Customer Videos to learn why 5 businesses chose Comm100.

FeaturedCustomers has 1,926,685+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.