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Comm100

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Read 74 Comm100 reviews and testimonials from customers, explore 58 case studies and customer success stories, and watch 5 customer videos to see why companies chose Comm100 as their Live Chat Software

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.

With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.

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  • 74 Testimonials View
  • 58 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 3394 reference ratings
4.8/5.0 (3394)
  • Summer 2026 Top Performer Live Chat Software
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74Testimonials

  • “Our IT team ran a security review of a range of vendors and Comm100 came out on top. They ticked all the boxes. It was also important to us that …

    Darren Mundt Manager of IT Operations, Co-op and Career Services

  • “After two months of using Comm100 Live Chat, we had increased our revenue through the website by 15% with one less staff member.”

    Robert Laughton Owner

  • “We face a high student to advisor ratio, so triaging requests with Comm100 has allowed us to serve more students, more quickly. We automate the simple queries off the top …

    Terina Mailer Manager, Academic & Career Advising
73 more testimonials currently locked

58 Case Studies

  • Xylem Analytics makes a splash with 6000% ROI from Comm100 Live Chat

    Peter Bornhorst eCommerce Manager

  • How live chat helped StataCorp have more personalized conversations

    Collin McNiel Director of Account Management

  • Relate Boosts Counseling Services by Switching to Comm100 Live Chat, Ticketing & …

    Sarah Berry Assistant Director of Strategy, Innovation & Client Experience
57 more case studies currently locked

5 Customer Videos

  • IMAGINiT Technologies hits 1683% ROI with Comm100 Live Chat & Chatbot
    Play Video
    Jana Gauvey Marketing Operations Program Manager
  • Santa Fe County - Customer Success Story (Tommy Garcia - Quality Control Program Manager)
    Play Video
    Tommy Garcia Quality Control Program Manager
  • WCB Manitoba - Customer Success Story (Brent Adair - Manager of Application Services)
    Play Video
    Brent Adair Manager of Application Services
4 more videos currently locked

Additional Comm100 Information & Resources

Read Comm100 Reviews, Testimonials & Customer References from 74 real Comm100 customers.

Browse Comm100 Case Studies, Customer Success Stories, & Customer References from 58 businesses that use Comm100.

Watch Comm100 Customer Videos to learn why 5 businesses chose Comm100.

FeaturedCustomers has 2,107,229+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.