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Comm100

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Read 74 Comm100 reviews and testimonials from customers, explore 51 case studies and customer success stories, and watch 5 customer videos to see why companies chose Comm100 as their Live Chat Software

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.

With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.

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  • 74 Testimonials View
  • 51 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 3130 reference ratings
4.8/5.0 (3130)
  • Summer 2025 Top Performer Live Chat Software
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74Testimonials

  • "Comm100 is very easy to use. We found that there was virtually no learning curve, and we were able to train our agents in under 20 minutes. It’s so user-friendly …

    Collin McNiel Director of Account Management

  • “Our IT team ran a security review of a range of vendors and Comm100 came out on top. They ticked all the boxes. It was also important to us that …

    Darren Mundt Manager of IT Operations, Co-op and Career Services

  • "If it’s very busy on the phone line, they can still grab that live chat and work with that member as well so they are able to handle a couple …

    Colette Branigan Affinity Credit Union
73 more testimonials currently locked

51 Case Studies

  • Non-Profit Increases Capacity to Save Lives with Comm100 Live Chat

    Lauren Smolar Helpline Manager

  • Comm100 helps Affinity CU improve both agent efficiency and customer experience

    Deanna Hoffman Development and Operations Manager

  • UBC Okanagan Launches Comm100 Omnichannel Across 4 Departments

    Terina Mailer Manager, Academic & Career Advising
50 more case studies currently locked

5 Customer Videos

  • How Cabrillo Credit Union is Transforming Member Engagement with Comm100 Live Chat & AI Chatbot
    Play Video
    Kelli Davis Assistant VP of Member Support
  • IMAGINiT Technologies hits 1683% ROI with Comm100 Live Chat & Chatbot
    Play Video
    Jana Gauvey Marketing Operations Program Manager
  • UBC Okanagan Library - Customer Success Story (Terina Mailer - Manager, Academic & Career Advising)
    Play Video
    Terina Mailer Manager, Academic & Career Advising
4 more videos currently locked

Additional Comm100 Information & Resources

Read Comm100 Reviews, Testimonials & Customer References from 74 real Comm100 customers.

Browse Comm100 Case Studies, Customer Success Stories, & Customer References from 51 businesses that use Comm100.

Watch Comm100 Customer Videos to learn why 5 businesses chose Comm100.

FeaturedCustomers has 1,900,523+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.