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Comm100

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Read 74 Comm100 reviews and testimonials from customers, explore 58 case studies and customer success stories, and watch 5 customer videos to see why companies chose Comm100 as their Live Chat Software

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.

With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.

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  • 74 Testimonials View
  • 58 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 3343 reference ratings
4.8/5.0 (3343)
  • Summer 2026 Top Performer Live Chat Software

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    4.7 / 5.0 (4762)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 …

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74Testimonials

  • "Live chat affords you a quicker back and forth than on phone. Being able to send files instantaneously instead of trying to describe the problem or asking a customer to …

  • "Since we’ve implemented we’ve seen a steady increase in the number of chats we were taking month over month. So, it’s actually worked well with all of the other channels …

  • "Often our customers know what project or job they want to do but aren’t sure what tools or equipment they need to achieve this. Live chat offers us the perfect …

73 more testimonials currently locked

58 Case Studies

  • Leading Gaming Company Moves from Zendesk to Comm100 for Enhanced Security and …

  • Carleton University Reduces Phone & Email Volume with Comm100 Live Chat

  • HSS Hire Switches to Comm100 Live Chat to Achieve 30% Chat to …

57 more case studies currently locked

5 Customer Videos

  • WCB Manitoba - Customer Success Story (Brent Adair - Manager of Application Services)
  • IMAGINiT Technologies hits 1683% ROI with Comm100 Live Chat & Chatbot
  • UBC Okanagan Library - Customer Success Story (Terina Mailer - Manager, Academic & Career Advising)
4 more videos currently locked

Additional Comm100 Information & Resources

Read Comm100 Reviews, Testimonials & Customer References from 74 real Comm100 customers.

Browse Comm100 Case Studies, Customer Success Stories, & Customer References from 58 businesses that use Comm100.

Watch Comm100 Customer Videos to learn why 5 businesses chose Comm100.