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Comm100

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Read 74 Comm100 reviews and testimonials from customers, explore 51 case studies and customer success stories, and watch 5 customer videos to see why companies chose Comm100 as their Live Chat Software

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.

With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.

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  • 74 Testimonials View
  • 51 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 3182 reference ratings
4.8/5.0 (3182)
  • Summer 2025 Top Performer Live Chat Software

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74Testimonials

  • "Having Comm100 as our business partner has added great value to our support channel. Their constantly improving catalogue of products and features ensures that we can keep pace with evolving …

  • “I love Comm100’s Knowledge Base. It is so thorough and has really helped me to try out new features and settings that have improved our agent and customer experiences.”

  • “Getting access to all the data that comes through Comm1000’s platform is gold. We present a lot of this data to our administration to show them what our constituents are …

73 more testimonials currently locked

51 Case Studies

  • Twenty Year Chat User Opts for Comm100 Live Chat

  • Fitbit generated $6M in pipeline with help from Comm100 Live Chat

  • Thompson Rivers University Adopts Comm100 Live Chat & Chatbot Across 5 Departments

50 more case studies currently locked

5 Customer Videos

  • UBC Okanagan Library - Customer Success Story (Terina Mailer - Manager, Academic & Career Advising)
  • How Cabrillo Credit Union is Transforming Member Engagement with Comm100 Live Chat & AI Chatbot
  • Santa Fe County - Customer Success Story (Tommy Garcia - Quality Control Program Manager)
4 more videos currently locked

Additional Comm100 Information & Resources

Read Comm100 Reviews, Testimonials & Customer References from 74 real Comm100 customers.

Browse Comm100 Case Studies, Customer Success Stories, & Customer References from 51 businesses that use Comm100.

Watch Comm100 Customer Videos to learn why 5 businesses chose Comm100.