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Comm100

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Read 74 Comm100 reviews and testimonials from customers, explore 51 case studies and customer success stories, and watch 5 customer videos to see why companies chose Comm100 as their Live Chat Software

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.

With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.

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  • 74 Testimonials View
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  • 5 Customer Videos View
Customer Rating Review Score based on 3208 reference ratings
4.8/5.0 (3208)
  • Summer 2025 Top Performer Live Chat Software
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74Testimonials

  • “Comm100 is the first solution that we've used and the program itself is quite user friendly. There are no real challenges with the software itself.”

    Deanna Hoffman Development and Operations Manager

  • “We’ve seen a more than 23% growth in sales year over year and any customer trying to contact us will be addressed quickly and professionally using Comm100 Live Chat and …

    Lucinda Rowlands General Manager

  • “I never thought we would get so much useful and insightful data from live chat. Comm100’s reporting lets us know what our students are searching for on our site, what …

    Sue Rolland General Manager
73 more testimonials currently locked

51 Case Studies

  • Sagicor Life Transforms Insurance Agency Support with Comm100 Live Chat

    Scott Eckstein Insurance Sales Expert

  • Major US College Automates 49% of Potential Advising Meetings to Serve More …

  • How Viata uses live chat to disrupt the online pharmacy industry with …

    Gianni De Gaspari Co-Founder
50 more case studies currently locked

5 Customer Videos

  • Santa Fe County - Customer Success Story (Tommy Garcia - Quality Control Program Manager)
    Play Video
    Tommy Garcia Quality Control Program Manager
  • How Cabrillo Credit Union is Transforming Member Engagement with Comm100 Live Chat & AI Chatbot
    Play Video
    Kelli Davis Assistant VP of Member Support
  • UBC Okanagan Library - Customer Success Story (Terina Mailer - Manager, Academic & Career Advising)
    Play Video
    Terina Mailer Manager, Academic & Career Advising
4 more videos currently locked

Additional Comm100 Information & Resources

Read Comm100 Reviews, Testimonials & Customer References from 74 real Comm100 customers.

Browse Comm100 Case Studies, Customer Success Stories, & Customer References from 51 businesses that use Comm100.

Watch Comm100 Customer Videos to learn why 5 businesses chose Comm100.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.