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Comm100

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Read 74 Comm100 reviews and testimonials from customers, explore 58 case studies and customer success stories, and watch 5 customer videos to see why companies chose Comm100 as their Live Chat Software

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.

With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.

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  • 74 Testimonials View
  • 58 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 3427 reference ratings
4.8/5.0 (3427)
  • Summer 2026 Top Performer Live Chat Software
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74Testimonials

  • "Comm100 is very easy to use. We found that there was virtually no learning curve, and we were able to train our agents in under 20 minutes. It’s so user-friendly …

    Collin McNiel Director of Account Management

  • “I like Comm100 better than all of the other chat programs out there. You name it, we’ve looked at it. For us, Comm100 Live Chat just works perfectly.”

    Mark Giraud President

  • “Comm100 was the one that came out with the best score, including, of course, the fact that they were providing us with an option of having our system on-premises. Some …

    Leading Gaming Company Product Manager
73 more testimonials currently locked

58 Case Studies

  • How Getin Noble Bank Offers Fast & Accessible Support with Comm100 Live …

    Bartlomiej Tarnacki Senior Specialist, Contact Center

  • UNIwise Achieves Seamless Exam Support with Comm100's Scalable Live Chat Solution

    Amir Ebrahimi Chief Customer Officer

  • UBC Okanagan Library reduces student wait time by 30% with Comm100

57 more case studies currently locked

5 Customer Videos

  • Santa Fe County - Customer Success Story (Tommy Garcia - Quality Control Program Manager)
    Play Video
    Tommy Garcia Quality Control Program Manager
  • WCB Manitoba - Customer Success Story (Brent Adair - Manager of Application Services)
    Play Video
    Brent Adair Manager of Application Services
  • How Cabrillo Credit Union is Transforming Member Engagement with Comm100 Live Chat & AI Chatbot
    Play Video
    Kelli Davis Assistant VP of Member Support
4 more videos currently locked

Additional Comm100 Information & Resources

Read Comm100 Reviews, Testimonials & Customer References from 74 real Comm100 customers.

Browse Comm100 Case Studies, Customer Success Stories, & Customer References from 58 businesses that use Comm100.

Watch Comm100 Customer Videos to learn why 5 businesses chose Comm100.

FeaturedCustomers has 2,126,351+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.