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Comm100

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Read 74 Comm100 reviews and testimonials from customers, explore 51 case studies and customer success stories, and watch 5 customer videos to see why companies chose Comm100 as their Live Chat Software

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.

With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.

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  • 74 Testimonials View
  • 51 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 3167 reference ratings
4.8/5.0 (3167)
  • Summer 2025 Top Performer Live Chat Software

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    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 …

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74Testimonials

  • "To date, we have $6 million in opportunities sourced from chat and have closed about $4 million of that. In addition, our sales team loves it. The handoff from support …

  • "Of all the software we’ve implemented, the roll-out with Comm100 was by far the best experience we’ve ever had. I can’t think of anything that could have made the setup …

  • “When our employees could only use our HR portal to find information, they often resorted to sending tickets into our team. Responding to these messages was incredibly time-consuming and costly …

73 more testimonials currently locked

51 Case Studies

  • How Santa Fe County became the digital info hub for constituents with …

  • Why Dixon chose live chat to increase user engagement and close the …

  • Serving a global audience through phenomenal customer experiences

50 more case studies currently locked

5 Customer Videos

  • WCB Manitoba - Customer Success Story (Brent Adair - Manager of Application Services)
  • Santa Fe County - Customer Success Story (Tommy Garcia - Quality Control Program Manager)
  • UBC Okanagan Library - Customer Success Story (Terina Mailer - Manager, Academic & Career Advising)
4 more videos currently locked

Additional Comm100 Information & Resources

Read Comm100 Reviews, Testimonials & Customer References from 74 real Comm100 customers.

Browse Comm100 Case Studies, Customer Success Stories, & Customer References from 51 businesses that use Comm100.

Watch Comm100 Customer Videos to learn why 5 businesses chose Comm100.