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Comm100

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Read 74 Comm100 reviews and testimonials from customers, explore 51 case studies and customer success stories, and watch 5 customer videos to see why companies chose Comm100 as their Live Chat Software

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform. With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.

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Customer Rating Review Scorebased on 2962 reference ratings
4.7/5.0 (2962)
  • Top Performer 2025 2025
    Summer 2025Top PerformerLive Chat Software
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    4.7 / 5.0 (4240)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault. Try LiveChat for free!

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74Testimonials

  • “I never thought we would get so much useful and insightful data from live chat. Comm100’s reporting lets us know what our students are searching for on our site, what they are saying, and how they are feeling about certain topics. It’s invaluable data that we can share among departments to ultimately help us improve our students’ lives.”

    Sue RollandGeneral Manager
73 more testimonialscurrently locked

51 Case Studies

  • Californian County Court Automates 65% of Chats by Upgrading to Comm100 AI Chatbot & Live Chat

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5 Customer Videos

  • Play Video
    Kelli DavisAssistant VP of Member Support
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Additional Comm100 Information & Resources

Read Comm100 Reviews, Testimonials & Customer References from 74 real Comm100 customers.

Browse Comm100 Case Studies, Customer Success Stories, & Customer References from 51 businesses that use Comm100.

Watch Comm100 Customer Videos to learn why 5 businesses chose Comm100.

FeaturedCustomers has 1,839,014+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.