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Zendesk Talk

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Read 87 Zendesk Talk reviews and testimonials from customers, explore 63 case studies and customer success stories, and watch 6 customer videos to see why companies chose Zendesk Talk as their Telephony Solutions

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

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  • 87 Testimonials View
  • 63 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 3631 reference ratings
4.8/5.0 (3631)

87Testimonials

  • “Data from Zendesk drives change in our products and technology to better serve customer needs. The insights, analytics, and information Zendesk gives us about our customers, and about how they …

    Shaun Wilton Customer Service Group Manager

  • “With Zendesk’s insights, we have actionable data at our fingertips. We’re able to monitor, control, and deliver consistent, industry-best operational metrics. We not only have world-class support, we have started …

    Prasun Choudhury Head of Customer Support

  • “The ability to integrate all communication channels into a single, unified platform was absolutely crucial for us. Having everything in one place means the teams are no longer constantly switching …

    Kevin Miodek Head of Customer Support and Operations
86 more testimonials currently locked

63 Case Studies

  • Retail Solutions handles 30K tickets each month, earning a 99% satisfaction rating

    Ryan McCarthy Senior Director of Global Customer Operations

  • Peloton offers members personalized support with Zendesk

    Laura Mundell Director of Member Support

  • With Zendesk, omnichannel support is simple for amaysim

    Julian Rosenberg PR Manager
62 more case studies currently locked

6 Customer Videos

  • Carsales - Customer Success Story (Shaun Wilton - Customer Service Group Manager)
    Play Video
    Shaun Wilton Customer Service Group Manager
  • With Zendesk, agents focus on the customer, not the software
    Play Video
    Larry Diamond Managing Director and Chief Executive Officer
  • Footwear brand Tony Bianco provides customers with an omnichannel experience
    Play Video
    Cassandra Chen Customer Experience and Loyalty Manager
5 more videos currently locked

Additional Zendesk Talk Information & Resources

Read Zendesk Talk Reviews, Testimonials & Customer References from 87 real Zendesk Talk customers.

Browse Zendesk Talk Case Studies, Customer Success Stories, & Customer References from 63 businesses that use Zendesk Talk.

Watch Zendesk Talk Customer Videos to learn why 6 businesses chose Zendesk Talk.

FeaturedCustomers has 1,976,027+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.