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Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America
“Before Zendesk Support, Guide, Chat, and Talk, there were many missed opportunities. Our online presence is now our biggest store, and we’re only at the beginning of what we can …
“We don’t handle any tickets outside of Zendesk. No matter what the first channel is that a customer uses as their entry point, the ticket will be created automatically in …
“If someone is asking for folder access—we get those kind of requests ten times a day—with the use of a macro and the ability to search past tickets, we can …
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