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Zendesk Talk

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Read 87 Zendesk Talk reviews and testimonials from customers, explore 63 case studies and customer success stories, and watch 6 customer videos to see why companies chose Zendesk Talk as their Telephony Solutions

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

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  • 87 Testimonials View
  • 63 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 3717 reference ratings
4.8/5.0 (3717)

87Testimonials

  • “Before Zendesk Support, Guide, Chat, and Talk, there were many missed opportunities. Our online presence is now our biggest store, and we’re only at the beginning of what we can …

  • “Because I don’t have the Zendesk window open on a day-to-day basis, and that I mostly work via Slack, having Zendesk integrated with Slack allows me to monitor whether certain …

  • “Agents began to see the ways in which Zendesk is better suited for us and a stronger solution than anything we’ve used before. The Talk product made the biggest difference …

86 more testimonials currently locked

63 Case Studies

  • FINALCAD supports 30 languages and earns a perfect score in SLA adherence

  • How ShipStation helps companies grow with efficient, easy customer experiences

  • ACLU - Customer Case Study

62 more case studies currently locked

6 Customer Videos

  • Footwear brand Tony Bianco provides customers with an omnichannel experience
  • Carsales - Customer Success Story (Shaun Wilton - Customer Service Group Manager)
  • With Zendesk, agents focus on the customer, not the software
5 more videos currently locked

Additional Zendesk Talk Information & Resources

Read Zendesk Talk Reviews, Testimonials & Customer References from 87 real Zendesk Talk customers.

Browse Zendesk Talk Case Studies, Customer Success Stories, & Customer References from 63 businesses that use Zendesk Talk.

Watch Zendesk Talk Customer Videos to learn why 6 businesses chose Zendesk Talk.