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Zoho Desk

Read 96 Zoho Desk reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 8 customer videos to see why companies chose Zoho Desk as their Help Desk Software

Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

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  • 96 Testimonials View
  • 17 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 890 reference ratings
4.8/5.0 (890)

96Testimonials

  • "I was impressed by the array of features on the table and the pricing was also extremely competitive compared to other applications on the market."

    Kushagra Sahni Chief of Staff

  • "From when we initially began trialing Zoho Desk, we found the setup to be straightforward and intuitive. The system has great integration with 3rd parties, and we enabled the link …

    Michael Kearney IT Manager

  • "Simple. Easy to use. Easy to set up. The product allows me to do what I love and help my customers with fast, effective responses to their needs."

    Blair Meyer lowa State University
95 more testimonials currently locked

17 Case Studies

  • MAF PNG uses Zoho Desk to stay informed and continue saving lives

    Todd Aebischer Country Director

  • Clearwire leverages Zoho Desk to resolve people's concerns during the pandemic

    Wajahat Dewani Founder/CEO

  • Education Partnership North East builds from the ground up with Zoho Desk

    Neil Gray IT Support Manager
16 more case studies currently locked

8 Customer Videos

  • ArtiCAD - Customer Success Story (Theresa Turner - Director of Marketing & HR)
    Play Video
    Theresa Turner Director of Marketing & HR
  • Biznet Gio - Customer Success Story (M Wildan Zubaidi - Support Manager)
    Play Video
    M Wildan Zubaidi Support Manager
  • Cartika - Customer Success Story (Matt Cianfarani - Director of Technical Sales and Support)
    Play Video
    Matt Cianfarani Director of Technical Sales and Support
7 more videos currently locked

Additional Zoho Desk Information & Resources

Read Zoho Desk Reviews, Testimonials & Customer References from 96 real Zoho Desk customers.

Browse Zoho Desk Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Zoho Desk.

Watch Zoho Desk Customer Videos to learn why 8 businesses chose Zoho Desk.

FeaturedCustomers has 1,930,551+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.