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Zoho Desk

Read 96 Zoho Desk reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 8 customer videos to see why companies chose Zoho Desk as their Help Desk Software

Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

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  • 96 Testimonials View
  • 17 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 910 reference ratings
4.8/5.0 (910)

96Testimonials

  • "One-stop shop shopping, consolidated control and billing. We were using separate remote control software, outdated chat and an inferior ticketing system compared to Zoho."

    Larry Steinbecker VP RapidLog

  • "Zoho Desk comes at a better price when compared to Zendesk, and it offers integration with other Zoho applications so you can keep your information in a single place. Their …

    Miguel Useche Full-Stack Developer

  • "So far, we're more than satisfied. The integration with Zoho CRM and SalesIQ is problem-free. The app is very easy to match to the own style! It's also very user-friendly. …

    Melien Boenk Client Services
95 more testimonials currently locked

17 Case Studies

  • Pioneer Insurance selects Zoho Desk to improve its business efficiency significantly

    Earl Ferrer First Vice President

  • RJG Inc. Chose Zoho Desk to Enhance their Customer Experience and Achieved …

    Jason Yoffy Director of Engineering

  • HealthServe ensures optimal support for migrant workers with Zoho Desk

    Michael Cheah Executive Director
16 more case studies currently locked

8 Customer Videos

  • The Streaming Network - Customer Success Story (Ryan Johnson - Customer Success Manager)
    Play Video
    Ryan Johnson Customer Success Manager
  • ArtiCAD - Customer Success Story (Theresa Turner - Director of Marketing & HR)
    Play Video
    Theresa Turner Director of Marketing & HR
  • 5Paisa - Customer Success Story (Shoaib Qureshi - Head of Customer Service)
    Play Video
    Shoaib Qureshi Head of Customer Service
7 more videos currently locked

Additional Zoho Desk Information & Resources

Read Zoho Desk Reviews, Testimonials & Customer References from 96 real Zoho Desk customers.

Browse Zoho Desk Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Zoho Desk.

Watch Zoho Desk Customer Videos to learn why 8 businesses chose Zoho Desk.

FeaturedCustomers has 1,970,461+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.