Read 96 Zoho Desk reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 8 customer videos to see why companies chose Zoho Desk as their undefined

Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

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Customer Rating Review Scorebased on 720 reference ratings
4.8/5.0 (720)

96Testimonials

  • "Before the Zoho Desk, I used several ticketing platforms, but their functionality was still limited. With the Zoho Desk, it's fluid and complete. You can move from one section to another very quickly and change the view of tickets very easily; you can organize your group work into several services, and you can integrate several products, which makes it much easier for me to manage tickets."

    Merouane BouchahdaComputer Technician
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17 Case Studies

  • Zoho Desk helps LTGC manage exponential growth in the tickets volume while cutting down agent response time by half.

    Jim FrancisSystems Manager
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8 Customer Videos

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Additional Zoho Desk Information & Resources

Read Zoho Desk Reviews, Testimonials & Customer References from 96 real Zoho Desk customers.

Browse Zoho Desk Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Zoho Desk.

Watch Zoho Desk Customer Videos to learn why 8 businesses chose Zoho Desk.

FeaturedCustomers has 1,887,996+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.