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Zoho Desk

Read 96 Zoho Desk reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 8 customer videos to see why companies chose Zoho Desk as their Help Desk Software

Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

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  • 96 Testimonials View
  • 17 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 890 reference ratings
4.8/5.0 (890)

96Testimonials

  • "Zoho Desk has allowed us less response time, 0 loss of contacts, and a greater perception of quality and integration of our services before current and potential customers. They are …

    Victor Alvarez Project Manager

  • "Anything and everything you could want or need is offered with Zoho. I went from using 6-7 different services to only needing one and being done. Super pleased and super …

    Andrew Bazata Founder

  • "It's easy to implement and easy to use. The email notifications avoid checking for changes in the ticket status."

    Carlos Moreno Servers and Network Manager
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17 Case Studies

  • Mercedes Benz India transforms CX through dealer relationships, with Zoho Desk

    Swaroop Naik Senior Manager - Software Development

  • Shiji Group Provides Enhanced Customer Experience with Zoho Desk

    Kyle Kurdle Vice President

  • 5Paisa delivers mobile-first customer service for millions, powered by Zoho Desk

    Shoaib Qureshi Head of Customer Service
16 more case studies currently locked

8 Customer Videos

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Additional Zoho Desk Information & Resources

Read Zoho Desk Reviews, Testimonials & Customer References from 96 real Zoho Desk customers.

Browse Zoho Desk Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Zoho Desk.

Watch Zoho Desk Customer Videos to learn why 8 businesses chose Zoho Desk.

FeaturedCustomers has 1,930,481+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.