Zoho Desk

Read 96 Zoho Desk reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 8 customer videos to see why companies chose Zoho Desk as their

Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

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  • 96 Testimonials View
  • 17 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 754 reference ratings
4.8/5.0 (754)

96Testimonials

  • "Zoho Desk is a very handy tool to manage issues within an organization. It helps us collaborate with our Vendors as well. It exceeds far better than competitors in terms …

  • "We migrated our service from another service to Zoho Desk. We like it how it works together with other Zoho services that make our process more streamlined."

  • "It's easy to implement and easy to use. The email notifications avoid checking for changes in the ticket status."

95 more testimonials currently locked

17 Case Studies

  • Shiji Group Provides Enhanced Customer Experience with Zoho Desk

  • MAF PNG uses Zoho Desk to stay informed and continue saving lives

  • Centilytics, Globee Awards Startup of the Year, Uses Zoho Desk to Increase …

16 more case studies currently locked

8 Customer Videos

  • Lubrication Engineers International - Customer Success Story (Paul Grimes - VP Of Marketing)
  • Biznet Gio - Customer Success Story (M Wildan Zubaidi - Support Manager)
  • Cartika - Customer Success Story (Matt Cianfarani - Director of Technical Sales and Support)
7 more videos currently locked

Additional Zoho Desk Information & Resources

Read Zoho Desk Reviews, Testimonials & Customer References from 96 real Zoho Desk customers.

Browse Zoho Desk Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Zoho Desk.

Watch Zoho Desk Customer Videos to learn why 8 businesses chose Zoho Desk.