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Zoho Desk

Read 96 Zoho Desk reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 8 customer videos to see why companies chose Zoho Desk as their Help Desk Software

Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

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  • 96 Testimonials View
  • 17 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 818 reference ratings
4.8/5.0 (818)

96Testimonials

  • "Our company has been trying a lot of help desk apps for a long time, always feeling that something is missing, Zoho Desk helped us to change that."

    Felipe Quiceno Customer Analytics Manager

  • "Zoho Desk is very reliable to communicate with Customers very fast. It helps to promote the growth of an organization."

    Geraldine Amaka Customer Support Associate

  • "I have been a Zoho CRM user for many years. Recently I have been asked to implement Zoho Desk at another organization and I absolutely love it. Because of my …

    David Fryer Short Term Insurance Consultant
95 more testimonials currently locked

17 Case Studies

  • HealthServe ensures optimal support for migrant workers with Zoho Desk

    Michael Cheah Executive Director

  • DSB Bank increased productivity by 50% with Zoho Desk

    Wayne Fong Ten Jing Department Manager

  • Lakeside CNC Group discarded spreadsheets and automated the repair management process with …

    Louis Castellano CEO and Founder
16 more case studies currently locked

8 Customer Videos

  • ArtiCAD - Customer Success Story (Theresa Turner - Director of Marketing & HR)
    Play Video
    Theresa Turner Director of Marketing & HR
  • Consul General of India, Dubai and Northern Emirates, UAE - Customer Success Story (Aman Puri - Consul General of India, Dubai and Northern Emirates, UAE)
    Play Video
    Aman Puri Consul General of India, Dubai and Northern Emirates, UAE
  • Cartika - Customer Success Story (Matt Cianfarani - Director of Technical Sales and Support)
    Play Video
    Matt Cianfarani Director of Technical Sales and Support
7 more videos currently locked

Additional Zoho Desk Information & Resources

Read Zoho Desk Reviews, Testimonials & Customer References from 96 real Zoho Desk customers.

Browse Zoho Desk Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Zoho Desk.

Watch Zoho Desk Customer Videos to learn why 8 businesses chose Zoho Desk.

FeaturedCustomers has 1,910,853+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.