Read 96 Zoho Desk reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 8 customer videos to see why companies chose Zoho Desk as their undefined

Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

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Customer Rating Review Scorebased on 606 reference ratings
4.8/5.0 (606)

96Testimonials

  • "From when we initially began trialing Zoho Desk, we found the setup to be straightforward and intuitive. The system has great integration with 3rd parties, and we enabled the link into Teams which our users found seamless, being already very familiar with Teams. We particularly liked the web forms, which allowed clients to log calls from a familiar website. Support was good from the Zoho helpdesk, and it satisfactorily answered any queries we had. To date, it has been a positive experience."

    Michael KearneyIT Manager
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17 Case Studies

  • 5Paisa delivers mobile-first customer service for millions, powered by Zoho Desk

    Shoaib QureshiHead of Customer Service
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8 Customer Videos

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Additional Zoho Desk Information & Resources

Read Zoho Desk Reviews, Testimonials & Customer References from 96 real Zoho Desk customers.

Browse Zoho Desk Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Zoho Desk.

Watch Zoho Desk Customer Videos to learn why 8 businesses chose Zoho Desk.

FeaturedCustomers has 1,852,747+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.