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Zoho Desk

Read 96 Zoho Desk reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 8 customer videos to see why companies chose Zoho Desk as their Help Desk Software

Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

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  • 96 Testimonials View
  • 20 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 1039 reference ratings
4.8/5.0 (1039)

96Testimonials

  • "From when we initially began trialing Zoho Desk, we found the setup to be straightforward and intuitive. The system has great integration with 3rd parties, and we enabled the link …

    Michael Kearney IT Manager

  • "One-stop shop shopping, consolidated control and billing. We were using separate remote control software, outdated chat and an inferior ticketing system compared to Zoho."

    Larry Steinbecker VP RapidLog

  • "Our company has been trying a lot of help desk apps for a long time, always feeling that something is missing, Zoho Desk helped us to change that."

    Felipe Quiceno Customer Analytics Manager
95 more testimonials currently locked

20 Case Studies

  • Shiji Group Provides Enhanced Customer Experience with Zoho Desk

    Kyle Kurdle Vice President

  • DSB Bank increased productivity by 50% with Zoho Desk

    Wayne Fong Ten Jing Department Manager

  • Mercedes Benz India transforms CX through dealer relationships, with Zoho Desk

    Swaroop Naik Senior Manager - Software Development
19 more case studies currently locked

8 Customer Videos

  • Consul General of India, Dubai and Northern Emirates, UAE - Customer Success Story (Aman Puri - Consul General of India, Dubai and Northern Emirates, UAE)
    Play Video
    Aman Puri Consul General of India, Dubai and Northern Emirates, UAE
  • ArtiCAD - Customer Success Story (Theresa Turner - Director of Marketing & HR)
    Play Video
    Theresa Turner Director of Marketing & HR
  • Lubrication Engineers International - Customer Success Story (Paul Grimes - VP Of Marketing)
    Play Video
    Paul Grimes VP Of Marketing
7 more videos currently locked

Additional Zoho Desk Information & Resources

Read Zoho Desk Reviews, Testimonials & Customer References from 96 real Zoho Desk customers.

Browse Zoho Desk Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Zoho Desk.

Watch Zoho Desk Customer Videos to learn why 8 businesses chose Zoho Desk.

FeaturedCustomers has 2,120,582+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.