Read 96 Zoho Desk reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 8 customer videos to see why companies chose Zoho Desk as their undefined

Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

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Customer Rating Review Scorebased on 476 reference ratings
4.8/5.0 (476)

96Testimonials

  • "I was looking for a solution to provide customer service through multiple platforms including Facebook, Instagram, WhatsApp and telegram. Zoho desk proved to be the one I needed. I really liked the affordable pricing. The previous platform I used charged 15 times more than what Zoho does for the same set of features."

    Ahmed NOwner and CEO
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17 Case Studies

  • MAF PNG uses Zoho Desk to stay informed and continue saving lives

    Todd AebischerCountry Director
16 more case studiescurrently locked

8 Customer Videos

  • Play Video
    Theresa TurnerDirector of Marketing & HR
7 more videoscurrently locked

Additional Zoho Desk Information & Resources

Read Zoho Desk Reviews, Testimonials & Customer References from 96 real Zoho Desk customers.

Browse Zoho Desk Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Zoho Desk.

Watch Zoho Desk Customer Videos to learn why 8 businesses chose Zoho Desk.

FeaturedCustomers has 1,814,347+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.