Zoho Desk

Read 96 Zoho Desk reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 8 customer videos to see why companies chose Zoho Desk as their

Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

Show more
  • 96 Testimonials View
  • 17 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 771 reference ratings
4.8/5.0 (771)

96Testimonials

  • "Zoho Desk helps DSB to manage our customers' tickets in an orderly and efficient manner. It gives us tools to oversee possible due dates, track tickets and do follow-ups if …

    Wayne Fong Ten Jing Department Manager

  • "How everything is so integrated and centralized to allow a natural workflow. Multi access through desktop, laptop or mobile devices and direct dial capability through Ring Central makes this application …

    Sandy Lirag Chief Operating Officer

  • "The ease of configuration sold us on selecting Zoho Desk. The fact that we could do most of it ourselves impressed our team, as we wanted to be able to …

    Kyle Kurdle Vice President
95 more testimonials currently locked

17 Case Studies

  • Pioneer Insurance selects Zoho Desk to improve its business efficiency significantly

    Earl Ferrer First Vice President

  • Centilytics, Globee Awards Startup of the Year, Uses Zoho Desk to Increase …

    Kushagra Sahni Chief of Staff

  • Clearwire leverages Zoho Desk to resolve people's concerns during the pandemic

    Wajahat Dewani Founder/CEO
16 more case studies currently locked

8 Customer Videos

  • Bernard Health - Customer Success Story (Alex Tolbert - Chief Executive Officer)
    Play Video
    Alex Tolbert Chief Executive Officer
  • Lubrication Engineers International - Customer Success Story (Paul Grimes - VP Of Marketing)
    Play Video
    Paul Grimes VP Of Marketing
  • Cartika - Customer Success Story (Matt Cianfarani - Director of Technical Sales and Support)
    Play Video
    Matt Cianfarani Director of Technical Sales and Support
7 more videos currently locked

Additional Zoho Desk Information & Resources

Read Zoho Desk Reviews, Testimonials & Customer References from 96 real Zoho Desk customers.

Browse Zoho Desk Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Zoho Desk.

Watch Zoho Desk Customer Videos to learn why 8 businesses chose Zoho Desk.

FeaturedCustomers has 1,904,932+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.