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Zoho Desk

Read 96 Zoho Desk reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 8 customer videos to see why companies chose Zoho Desk as their Help Desk Software

Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

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  • 96 Testimonials View
  • 17 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 945 reference ratings
4.8/5.0 (945)

96Testimonials

  • "My target market is Latin America and the penetration of WhatsApp in this market is exaggeratedly high. Zoho Desk is a strong and robust ticket structure. If we add the …

    Sergio Rey Founder

  • "Customer reporting is very useful as we can see everything in one place and it helps us keep track of all our customers queries."

    Sara Stanfield Learning Curve Group

  • "Zoho collaborates with CGI, Dubai, for PBSK service enhancement. This partnership represents a significant milestone in embracing digital transformation by integrating Zoho CRM and Zoho Desk to streamline user interactions, …

    Aman Puri Consul General of India, Dubai and Northern Emirates, UAE
95 more testimonials currently locked

17 Case Studies

  • Clearwire leverages Zoho Desk to resolve people's concerns during the pandemic

    Wajahat Dewani Founder/CEO

  • 5Paisa delivers mobile-first customer service for millions, powered by Zoho Desk

    Shoaib Qureshi Head of Customer Service

  • Education Partnership North East builds from the ground up with Zoho Desk

    Neil Gray IT Support Manager
16 more case studies currently locked

8 Customer Videos

  • Consul General of India, Dubai and Northern Emirates, UAE - Customer Success Story (Aman Puri - Consul General of India, Dubai and Northern Emirates, UAE)
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    Aman Puri Consul General of India, Dubai and Northern Emirates, UAE
  • Cartika - Customer Success Story (Matt Cianfarani - Director of Technical Sales and Support)
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    Matt Cianfarani Director of Technical Sales and Support
  • Bernard Health - Customer Success Story (Alex Tolbert - Chief Executive Officer)
    Play Video
    Alex Tolbert Chief Executive Officer
7 more videos currently locked

Additional Zoho Desk Information & Resources

Read Zoho Desk Reviews, Testimonials & Customer References from 96 real Zoho Desk customers.

Browse Zoho Desk Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Zoho Desk.

Watch Zoho Desk Customer Videos to learn why 8 businesses chose Zoho Desk.

FeaturedCustomers has 2,007,397+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.