Call Tracking & Analytics Software Companies

Call tracking & analytics software traces inbound telephone calls to their sources. Organizations can produce different 1-800 and local numbers for their pay-per-click keywords and campaigns, website locations, and ads, to track the sources that are providing the most calls.

What to Look For In Call Tracking & Analytics Software
1-51 of 51 Call Tracking & Analytics Software companies
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Browse 1,228 reviews, 842 case studies & customer success stories, and 137 customer videos of the best Call Tracking & Analytics Software for your business needs

  • Overall Reference Rating 4.8

    CallRail

    Premium
    Call Tracking & Analytics Software

    CallRail provides call tracking and analytics to more than 100,000 companies and marketing agencies globally. CallRail’s intuitive software helps data-driven marketers optimize the performance of their advertising campaigns, increase sales …

  • Overall Reference Rating 4.8

    Clixtell

    Premium
    Call Tracking & Analytics Software

    Clixtell is a world leader in providing cutting edge solutions for call tracking and preventing click fraud. The company’s professional track record is based on expertise acquired by years of …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Arise Virtual Solutions is a pioneer of on-demand customer management technology and business process outsourcing. All the powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    CallTrackingMetrics is an award-winning, global conversation analytics company founded and led by a husband-wife team that enables marketers to make effective data-driven decisions and increase ROI. Over 100,000 users, including …

  • Overall Reference Rating 4.7

    ResponseTap

    Premium
    Call Tracking & Analytics Software

    ResponseTap came about over a few beers in a university bar, and a conversation between Ross and Richard about the disconnect between online and offline customer journeys. Within two years, …

  • Overall Reference Rating 4.7

    Invoca

    Verified
    Call Tracking & Analytics Software

    Invoca is an AI-powered call tracking and conversational analytics company that brings the depth of marketing analytics traditionally limited to digital consumer interactions to the world of human-to-human selling. With …

  • Overall Reference Rating 4.7
    Call Tracking & Analytics Software

    Infinity is the leading call intelligence platform. Providing transformational business tools to gain intelligence from every conversation with prospects and customers. To drive more sales, optimise marketing and streamline operations. …

  • Overall Reference Rating 4.8

    Ringostat

    Verified
    Call Tracking & Analytics Software

    Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increase sales. Ringostat is …

  • Overall Reference Rating 4.7

    Revenue.io

    Verified
    Call Tracking & Analytics Software

    Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize …

  • Overall Reference Rating 4.7

    CallFire

    Verified
    Call Tracking & Analytics Software

    The CallFire family of brands are leading providers of easy-to-use, self-service text and voice marketing solutions for thousands of businesses across the US & Canada. We specialize in helping local …

  • Overall Reference Rating 4.8

    Marchex

    Verified
    Call Tracking & Analytics Software

    Marchex knows that your best customers are calling. From simple call tracking to omnichannel call attribution across search, social, and display, Marchex lets marketing teams stop the guess work, connecting …

  • Overall Reference Rating 4.8

    iovox

    Verified
    Call Tracking & Analytics Software

    iovox Makes Communication Easier & Communication Data Valuable. For 12+ years, iovox has provided call tracking solutions around the world to leading brands who seek to improve operational performance or …

  • Overall Reference Rating 4.7

    Convirza

    Verified
    Call Tracking & Analytics Software

    Go beyond who is calling and capture missed opportunities coming into your business. Convirza’s proprietary Conversation Analytics software tells you exactly what’s happening during phone and SMS conversations and automates …

  • Overall Reference Rating 4.8

    CallSource

    Verified
    Call Tracking & Analytics Software

    CallSource, the originator of call tracking systems and services, ignited an industry with its founding in 1991. The company’s wide variety of innovations and award-winning solutions continue to redefine the …

  • Overall Reference Rating 4.8

    CallRevu

    Verified
    Call Tracking & Analytics Software

    CallRevu was founded in 2006, and is the pioneer of phone process measurement. Knowing you have always fixed what you measured, CallRevu gives you valuable insights you have never had …

  • Overall Reference Rating 4.8

    Calldrip

    Verified
    Call Tracking & Analytics Software

    Calldrip uses a revolutionary cloud-based approach to help you increase conversion. Once a lead is generated, from any source, Calldrip immediately calls you and then connects you to the potential …

  • Overall Reference Rating 4.8

    Barbuck

    Verified
    Call Tracking & Analytics Software

    Barbuck is committed to helping their customers to win more business by focusing their effort on finding their best leads and making sure your team speak to them fast. Turbocharging …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Voci is committed to delivering innovative solutions that enable you to mine actionable insights from your voice data to improve your profitability. Our GPU-accelerated, deep machine learning speech technologies feature …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    800response provides toll free and vanity numbers for businesses, as well as call tracking and monitoring solutions to help lead generation. CallFinder is a division of 800response, and a leader …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    WhatConverts makes it easy to attribute sales to traffic sources based on phone calls, web forms and transactions. WhatConverts offers a full circle lead tracking system where you'll no longer …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Mediahawk call tracking provides the clarity and insight necessary to advertise in the right places, increasing your ROI as a direct result. Their solution supports multi-channel marketing activity with products …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Ruler Analytics phone tracking works by overriding the phone number on your website and replacing it with a unique phone number for each individual visitor. When the number iscalled the …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Variphy is based in California's Silicon Valley and has been providing Unified Communications Tools and Analytics for the last 20 years. The entire team, including all product development, sales & …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Cresta is a company that uses artificial intelligence (AI) to help businesses improve productivity and customer service. We are the pioneers of real-time intelligence for customer conversations. Cresta was founded …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    CallGear is a simple online tool that shows where phone calls come from. It helps digital marketing agencies prove their worth to their clients. They serve more than 17 000 …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Adversus is an outbound auto dialer that helps telemarketing, fundraising, and appointment scheduling businesses streamline their outbound and inbound activity, automate manual processes, and provide valuable insights. Adversus allows you …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Salestrail is an automated CALL TRACKING and CALL RECORDING for remote sales team and outside sales team. In brief, the solution consists of an app, which allows salespeople to track …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Abstrakt is a Real-Time Call Coaching software that is transforming sales teams around the globe. They have redefined the Conversational Intelligence market by offering real-time solutions - no more waiting …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Cordless is a modern cloud-based call center for customer support teams, with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Dial800 offers responsive business solutions including on-demand data, analytics, and tracking for calls and texts and new cloud-based VoIP phone systems.

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Addsource get simplified analytic call tracking data about all your advertising efforts. In less than 5 minutes you can start to see which ads are bringing calls to your business. …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Dynamic Interactive is a Software as a service company which specializes in telephony services such as inbound call tracking, business phone systems (hosted pbx), predictive dialing software, and voice broadcasting …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    CallN provides powerful call reporting, business intelligence and call recording features on virtually any VoIP based telephony. As their software is cloud based, your data is available on any device …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    ResponseiQ is the intelligent callback platform that helps your business increase inbound calls and conversions. 97% of consumers will give more business to companies that respond quickly to them. Their …

  • Overall Reference Rating 4.7
    Call Tracking & Analytics Software

    TASKE provides web-based call reporting software solutions with real-time and historical call reporting functionality. Solutions provide the insight necessary to improve contact center service levels and enhance customer retention strategies. …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Mindful enable their clients to keep the promises they make to their customers, creating lifelong brand loyalty. They dedicated the past 27 years to creating technology that helps people connect …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    CallPage is trusted by more than 3000 companies across the globe, including some of the world’s leading enterprises and startups. They are 100% committed to aiding you in increasing your …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    WildJar is the most sophisticated call attribution and call intelligence solution to help grow your business by optimising and driving revenue from your inbound phone leads. WildJar has helped more …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Callstats.io is an 8x8 CPaaS product. It measures and manage the performance of real-time media communication systems. The product helps developers and product managers set up, build, and scale communication …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    OnScript AI helps contact centers automate quality assurance with advanced AI. The platform analyzes 100% of calls and delivers transcripts, sentiment, intent, and scoring within minutes. No more manual reviews …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Phonexa is an all-in-one marketing automation solution for calls, leads, clicks, email, SMS, accounting, and more. The software company powers direct advertisers and lead generators alike across all businesses and …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Callback24 is a smart lead generation and call-tracking tool for websites, designed to quickly connect visitors with businesses via instant callback widgets, boosting sales and customer service by bridging the …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Map My Customers, make reps more productive with an improved workflow makes it simple to capture sales data leaders with the knowledge they need to make revenue-driving decisions. smart sales …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Call Dynamics allows you to track your marketing ROI on an individual source, or down to specific keywords, go as light, or as deep as you want in your tracking. …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Call Sumo is a comprehensive and intelligent call analytics software. Call Sumo utilizes cutting edge Analytics and Artificial Intelligence to give businesses unparalleled actionable insights into their Marketing, Sales and …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    KeyMetric is one of the world’s leading call tracking and customer engagement analytics tools for today’s busy marketers, small and medium-sized businesses, Fortune 500 companies and Interactive Agencies. With global …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Numeracle was founded to solve the problem of erroneously blocked and labeled critical, wanted, and legitimate business calls. By working together with carriers, analytics companies, device manufacturers, and the developers …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Voxjar connects to communication platforms, CRMs, and data-stores to collect your reps’ call recordings and call metadata. Voxjar applies Machine Learning and Artificial Intelligence to transcribe your reps’ phone calls …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    CallPlease, the communications productivity tool, enables individual users and teams to manage call logs, history and activity from any device, anytime - replacing phone logs, spreadsheets and sticky notes. Through …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    Jess offers easy to use tools that help small businesses, marketing consultants, and agencies generate leads and measure their marketing results. Improve your organic traffic and get more leads with …

  • Overall Reference Rating 4.8
    Call Tracking & Analytics Software

    At Analytic Call Tracking, you can make more money by identifying the marketing channels that make your phone ring. You also have the flexibility to assign phone numbers to each …

More About Call Tracking & Analytics Software

What is Call Tracking & Analytics Software?

Introduction

Call tracking & analytics software traces inbound telephone calls to their sources. Organizations can produce different 1-800 and local numbers for their pay-per-click keywords and campaigns, website locations, and ads, to track the sources that are providing the most calls. In addition, these software solutions present advanced interactive voice response and call routing features to qualify prospects and deliver granular reporting.

Marketing teams can leverage call tracking & analytics applications to measure the effectiveness of their marketing campaigns. These tools integrate with digital advertising and analytics programs to add offline conversion to sales funnels. They also smoothly integrate with CRM solutions to track and log leads.

With call analytics software, you can manage and measure the inbound telephone channel, which includes landline and mobile phones. The system delegates call tracking numbers to help you measure, analyze, monitor, and report the caller’s data. In addition, the software offers features that attribute, route, record, and track inbound calls.

Features of Call Tracking & Analytics Software

Fraud Detection and Prevention

Call tracking and analytics software can identify, block, and investigate calls with suspicious patterns to prevent inbound call fraud.

Conversation Analytics

Social media sites perform sentiment analysis, similarly, call tracking software utilizes natural language programming to do conversation analytics. This analysis is based on spoken phrases or words that have been determined as conversion signals.

Routing and Scoring

The platform automatically qualifies and routes calls to the right customer support agent based on geography, caller source, age, and demographic.

Recording

With call analytics software, you can record and transcribe calls, and use them to monitor quality and measure the performance of support agents.

Keyword-level Tracking

The analytics solution permits you to trace the call back to the specific keyword that the caller clicked on your website. This permits marketers to gain full details of the clickstream before the call. You can also get data such as caller ID, call length, log time, creative, ad group, last visited URL, campaign, and session.

Tracking of Toll-Free and Local Phone Numbers

The software provides tracking codes on exclusive phone numbers to help marketers to identify location, sources, channels, and more. Top call analytics programs can also perform international tracking.

Benefits of Call Tracking & Analytics Software

Unified View of Buyer

You can integrate data from your call tracking and analytics software with your tag management, CRM, marketing automation, and other marketing technology applications to get a comprehensive overview of all your consumers. You can utilize this unified view for relevant and personalized marketing.

Offline and Online Attribution of Channels

The platform links campaigns, offline phone calls, and keywords. To get greater accuracy, you can feed the information to attribution models.

Improves the Productivity and Performance of Sales Agents

Sales reps can utilize call analytics software to route promising leads to the right agents or locations. In addition, you can find out which sales reps are performing well and what techniques are most effective.

Optimizes Ads and Campaigns

Finally, call tracking & analytics software helps you identify the most profitable sources as it tracks the campaign, channel level, or keyword, and sends them through the conversion funnel.