ResponseTap

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Read 27 ResponseTap reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 6 customer videos to see why companies chose ResponseTap as their Call Tracking & Analytics Software

ResponseTap came about over a few beers in a university bar, and a conversation between Ross and Richard about the disconnect between online and offline customer journeys. Within two years, they had launched their campaign level tracking project, the first in Europe to be integrated with Google Analytics. Two years later and visitor level tracking was live, the business had 100 customers and ResponseTap had joined the Telegraph's Tech Start-Up 100 most promising techology start-ups in Europe. Today, having raised £4m in funding, the business has 80 staff, 50 new customers every month, offices in London, Manchester and Atlanta, and billions of web visits, phone calls and associated transactions processed every day.

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Customer Rating Review Scorebased on 2976 reference ratings
4.7/5.0 (2976)

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Featured Testimonials

  • "Due to the sometimes complex nature of our holidays, many customers prefer to call to make the final booking after visiting the website. As soon as that happened we were losing valuable insight about that customer’s journey. The ResponseTap solution has solved this problem and many more. Not only can we see which sources of traffic are generating relevant visitors, it has helped us enhance the websites and services we offer to give our customers a better all-round experience."

    Jo BradburyDigital Acquisition Manager

  • "Since going live with ResponseTap, we've tracked nearly £6 million through the contact center, which we wouldn't have seen before."

    Martyn AnsellHead of Digital Marketing & Ecommerce

  • "ResponseTap’s call tracking software has been the most integral part of delivering a more efficient, and more intelligent PPC campaign, not only for We Fix Now, but for a number of our clients."

    Evaldas BalciusHead of Paid Search, Absolute Digital Media
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Featured Case Studies

  • Search Laboratory maximizes ROI with ResponseTap

    Angus HamiltonChief Technology Officer

  • Smart Match helps NFU Mutual make better informed, more profitable decisions

    Laura DowsonDigital And Acquisition Analyst

  • How We Helped TUI Increase Web-Generated Revenue

    Jo BradburyDigital Acquisition Manager
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Featured Customer Videos

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Additional ResponseTap Information & Resources

Read ResponseTap Reviews, Testimonials & Customer References from 27 real ResponseTap customers.

Browse ResponseTap Case Studies, Customer Success Stories, & Customer References from 16 businesses that use ResponseTap.

Watch ResponseTap Customer Videos to learn why 6 businesses chose ResponseTap.

FeaturedCustomers has 1,807,721+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.