Infinity is the leading call intelligence platform. Providing transformational business tools to gain intelligence from every conversation with prospects and customers. To drive more sales, optimise marketing and streamline operations. Incorporating the most advanced Universal Analytics integration available, Infinity will send phone call data into Google Analytics as well as custom dimensions about the call, such as call length, call rating or your own custom dimensions passed through from your website. If you want to know what a caller is interested in when you answer the phone, the ‘Infinity Caller Insight App’ makes this possible by providing real time information about incoming callers.
"By using Infinity, we have identified the hundreds of calls that Oak Tree Mobility’s website is responsible for every week. By analysing the customer journeys for those calls in Infinity, we have nearly doubled the number of people calling Oak Tree Mobility after visiting our website, while boosting the number of quality calls that are coming in from paid search.”







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