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"Having worked with Infinity for over 2 years now I can hand on heart rate them as one of the best tech providers out there. The technology itself offers an intuitive and friendly user GUI as well as critical functionality which has helped our business drive marketing investment decisions. Combine the hugely rich API / technology solution with strong client facing account managers and a reactive helpdesk and I give you Infinity Tracking."
“We are now able to track over 99% of calls through our external fixed line, compared with around 60% with the previous call provider. Infinity has given us better data resulting in the increased value/focus on mobile as a channel, which was devalued previously.”
Invoca is an AI-powered call tracking and conversational analytics company that brings the depth of marketing analytics traditionally limited to digital consumer interactions to the world of human-to-human selling. With Invoca, marketers can use real-time call and conversational analytics to maximize the return of their paid media campaigns in Google and Facebook, and improve the buying experience by enriching customer profiles in Salesforce and Adobe Experience Cloud. With Fortune 500 customers and deep partnerships with the technologies marketers use every day, Invoca has raised $116M from leading venture capitalists including Accel, Upfront Ventures, H.I.G. Growth Partners, Morgan Stanley, and Salesforce Ventures.
Go beyond who is calling and capture missed opportunities coming into your business. Convirza’s proprietary Conversation Analytics software tells you exactly what’s happening during phone and SMS conversations and automates your next steps.
CallN provides powerful call reporting, business intelligence and call recording features on virtually any VoIP based telephony. As their software is cloud based, your data is available on any device at any time. CallN is simple to use with an intuitive interface that can be used by anyone with minimal training, yet powerful enough for enterprise customers to get insight into their customers and employees.
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