CallRail

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Read 128 CallRail reviews and testimonials from customers, explore 118 case studies and customer success stories, and watch 21 customer videos to see why companies chose CallRail as their Call Tracking & Analytics Software

CallRail provides call tracking and analytics to more than 100,000 companies and marketing agencies globally. CallRail’s intuitive software helps data-driven marketers optimize the performance of their advertising campaigns, increase sales effectiveness, and improve customer retention. Trusted by more than 180,000 businesses, CallRail easily fits into existing workflows, integrates with major marketing and sales software, and scales with each customer’s needs as they grow.

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Customer Rating Review Scorebased on 4011 reference ratings
4.8/5.0 (4011)
  • Market Leader 2025 2025
    Summer 2025Market LeaderCall Tracking & Analytics Software

Featured Testimonials

  • “If you’re doing direct-response and you have no idea what’s working and what isn’t, you’re going to be far less effective than someone who can say with certainty which channels are outperforming the others. That way, you don’t have to just go with your gut, you can look at hard numbers and ROI, and make an informed decision.”

  • “If you want to go a layer deeper and say, ‘Hey, I want to actually know who it was that called, what date, the duration of the call, was it a new or returning caller.’ Within CallRail, I can export records to show exactly all the data from the spreadsheet that shows the name of the caller, the duration of the call, whether it was answered or not, all that kind of stuff.”

  • “We’ve tried using just about every call tracking software out there, and for us there’s no competition, CallRail has been the most reliable. There’s nothing else out there that has the simplicity and reliability of CallRail.”

Featured Case Studies

  • How Dealbot Quadrupled Inbound Call Volume by Switching to CallRail

  • How Lake Washington Windows & Doors saves 14 hours a month with CallRail & RingCentral

  • How AI helps this agency build better frontline teams—and campaigns

Featured Customer Videos

Additional CallRail Information & Resources

Read CallRail Reviews, Testimonials & Customer References from 128 real CallRail customers.

Browse CallRail Case Studies, Customer Success Stories, & Customer References from 118 businesses that use CallRail.

Watch CallRail Customer Videos to learn why 21 businesses chose CallRail.

Explore answers to frequently asked questions about CallRail.