Voxjar connects to communication platforms, CRMs, and data-stores to collect your reps’ call recordings and call metadata. Voxjar applies Machine Learning and Artificial Intelligence to transcribe your reps’ phone calls and measure emotions. Then it automatically analyzes the content and call data according to rules you outline.
“Voxjar has allowed us to narrow our focus when coaching our team members. Beforehand, we were only able to [coach] based on assumptions and hearsay from our supervisors, information from …
“Voxjar’s platform has allowed our organization to take our quality assurance functions to another level. The platform is very user-friendly and has allowed us visibility into every single call to …
“Voxjar has been a game-changer for us. Not only did we see revenue growth, but the time it takes to coach our reps has dropped noticeably.”
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