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"Integrations allow us to analyse the customer journey and tie that back into making UX decisions which increase conversion and deliver tangible results. Great product, great team, great service."
"We can now monitor phone calls and keep tabs on what’s going on in the business. Before using Mediahawk I couldn’t understand how our incoming calls were being dealt with. Now we can train our staff more effectively where needed. We can also track to see what response our marketing efforts are getting so we can cut things that don’t work and do more of what does."
Call Sumo is a comprehensive and intelligent call analytics software. Call Sumo utilizes cutting edge Analytics and Artificial Intelligence to give businesses unparalleled actionable insights into their Marketing, Sales and Operational Call Data. By utilizing CallSumo, businesses which have a significant phone interaction with customers can leverage modern marketing and optimization technologies in the same way e-commerce enabled businesses can. From automated ROI analysis to Sentiment Analysis, CallSumo can add effortless, critical insights and recommendations, to business leaders and strategists.
Invoca is an AI-powered call tracking and conversational analytics company that brings the depth of marketing analytics traditionally limited to digital consumer interactions to the world of human-to-human selling. With Invoca, marketers can use real-time call and conversational analytics to maximize the return of their paid media campaigns in Google and Facebook, and improve the buying experience by enriching customer profiles in Salesforce and Adobe Experience Cloud. With Fortune 500 customers and deep partnerships with the technologies marketers use every day, Invoca has raised $116M from leading venture capitalists including Accel, Upfront Ventures, H.I.G. Growth Partners, Morgan Stanley, and Salesforce Ventures.
KeyMetric is one of the world’s leading call tracking and customer engagement analytics tools for today’s busy marketers, small and medium-sized businesses, Fortune 500 companies and Interactive Agencies. With global toll-free and local number call tracking services covering over 60 countries around the globe, KeyMetric is the only solution you need to measure the effectiveness of your online, mobile, digital and offline marketing and advertising investments; whether your customers connect with you online, over the phone or in person.
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