I cannot even begin to thank you enough for everything that you’ve done for us over the last 30 days. We had a major project switching over 60,000 customers with only about 2 weeks notice. We knew that our schedules would be more than full with hiring, planning, and executing – but one thing that I knew I wouldn’t have to worry about was our telephone system. Dial800 handled massive call volume and complex call routing seamlessly. We were able to route calls between 3 different call centers with different staffing levels and different call types by simply clicking through an interface. Kind of a funny and true story: I told my wife at the start of the project that I wouldn’t see her much because we would be so busy. We were all working 14 hour days, 7 days a week – tiring to say the least. She knew how stressed I was and suggested I take a day off and we drive to Malibu for lunch. I’m sure we’ve all been in that situation where we know we need a break for our sanity, but still need to be accessible for emergencies. With Dial800 it wasn’t a problem at all. I’m sitting at lunch on the beach and I get the call that we are going to get a major partner with a massive call surge if I can get something setup within 30 minutes. I hop on my phone browser, login to Dial800, create a new number, setup a routing profile, place a test call and I’m done! Honestly – 10 minutes tops and I’m back at the table enjoying my lunch. Dial800 had everything I needed to make me look like a hero while I had my feet in the sand! AMAZING! Anything our providers asked for, I knew I could say with confidence that it could be done. Daryl came up with some very creative ideas, helped find alternate solutions to our problems, and actually saved us money in the process. I find that exceptional, especially considering the fact that I would constantly call him with fire drills and off the wall requests. He handled everything effortlessly, made himself available on weekends, set realistic timelines and still had the ability to get things done early! I’m envious of your team and your abilities – we couldn’t have done any of this without you guys! Because of you, we were able to make over a million dollars in less than 30 days and our providers had no idea that it was all of your hard work and all of your systems. Of course, I took all the praise – but we all know who really deserves the credit. Even now that the project is over, we’re still using Dial800. Everything is so easy, it’s almost ridiculous.