Read 14 Dial 800 reviews and testimonials from customers, explore 1 case studies and customer success stories, and watch customer videos to see why companies chose Dial 800 as their undefined

The Dial800 team lives by certain work values in order to provide the best work environment and call solutions for their clients. Dial 800 go by the mantra “Capisci” within Dial800, standing for communication, achievement, philanthropy, innovation, service, camaraderie, and integrity. The trusted leader in Call Performance Marketing for over 25 years. Dial800 drives more calls, and optimizes campaign performance through memorable toll free numbers, powered by an ever-expanding suite of online call management software.

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Customer Rating Review Scorebased on 2205 reference ratings
4.7/5.0 (2205)

14Testimonials

  • "I started using Dial800 about 2 ½ years ago, after learning a painful lesson from getting my TFNs from the call center I was doing business from. I learned they are not portable, so I lost all the numbers I had in our website and advertising when we moved to another call center – thank God I learned that lesson when we were fairly new, so there was no a big loss from a brand perspective, just reporting. Eden has been my concierge since we started. I have nothing but positive experiences in my interactions with her. She is the face of Dial800, so I turn to her for whatever questions or needs I have. If she doesn’t know the answer, she will find someone that will and help me out. I call her “My Angel” because she is always there for me when I need assistance. As a small business, we constantly have new requests – new 800#s, changes in routing, changes to our IVR, etc. Eden is always there to help us and turn around our requests as fast as possible. Even today, when I needed a new number to go live for a radio campaign on Monday, she was able to pull it through. Few weeks ago, she brought in her technical expert to help me understand the configuration of our destinations, since we had made several changes that included two new IVRs. While the conversation was technical in nature, both Eden and Daryl were great and got all my questions answered. A year ago (during the holidays), Eden’s assistance was critical when we were dealing with a particular TV vendor and we had some campaign issues. By allowing this vendor access to Dial800, they were pleased with having visibility into the call volume and were able to resume airing on TV. I love the reporting platform for dial800 (Call View). It is great to be able to run queries based on different parameters and be able to export for graphing purposes, pivot tables, etc. It is a wonderful tool and I am looking forward to their newest release. Scott Richards and his team have done a great job providing excellent service to my company since the day we started. I would recommend them to anyone without hesitation. It is amazing when you know that my concierge will be there for whatever Telco needs I am faced with. I love working with Eden – she truly exemplifies the concept of a Concierge!"

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1 Case Studies

  • Dial800 Saves Time for Large Independent Media Company

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Read Dial 800 Reviews, Testimonials & Customer References from 14 real Dial 800 customers.

Browse Dial 800 Case Studies, Customer Success Stories, & Customer References from 1 businesses that use Dial 800.