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Read 51 Marchex reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 1 customer videos to see why companies chose Marchex as their Call Tracking & Analytics Software

Marchex knows that your best customers are calling. From simple call tracking to omnichannel call attribution across search, social, and display, Marchex lets marketing teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. With keyword-level call tracking, marketers can improve the ROI from click-to-call advertising, and Marchex integrates with leading analytics and advertising platforms. Marchex is also the provider of award-winning speech analytics technology, using conversational A.I. to understand the nuances of customer calls and create the most outstanding customer experience possible.

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  • 51 Testimonials View
  • 39 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 3248 reference ratings
4.8/5.0 (3248)
  • Summer 2025 Market Leader Call Tracking & Analytics Software
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51Testimonials

  • “We value call recordings to inform Sales and Marketing leadership. I’ve listened to many call recordings, and Marchex’s technology works very well at redacting the PII that we want to …

    Tom Garrett VP Marketing

  • “Marchex allows me to go back and contact a missed call which is otherwise revenue lost. I love the product!”

    Ingrid Colon Practice Manager

  • “Much of our marketing efforts are aimed at getting customers to call—whether it’s to set an appointment, get a quote for service or inquire about a car. This makes understanding …

    Auto Dealership Company
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39 Case Studies

  • Central Restaurant Products optimizes inbound lead flow with Marchex Marketing Edge

    Nathan Smith Marketing Database Analyst

  • Bird uses real-time text alerts to manage scooter inventory

  • Revolutionizing Automotive Digital Marketing with Marchex Solutions

38 more case studies currently locked

1 Customer Videos

  • How a Marchex partnership leads to more phone calls and drives more sales
    Play Video
    Chuck Tilton Director, Agency & Partner Operations
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Additional Marchex Information & Resources

Read Marchex Reviews, Testimonials & Customer References from 51 real Marchex customers.

Browse Marchex Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Marchex.

Watch Marchex Customer Videos to learn why 1 businesses chose Marchex.

FeaturedCustomers has 1,929,479+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.