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Marchex

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Read 51 Marchex reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 1 customer videos to see why companies chose Marchex as their Call Tracking & Analytics Software

Marchex knows that your best customers are calling. From simple call tracking to omnichannel call attribution across search, social, and display, Marchex lets marketing teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. With keyword-level call tracking, marketers can improve the ROI from click-to-call advertising, and Marchex integrates with leading analytics and advertising platforms. Marchex is also the provider of award-winning speech analytics technology, using conversational A.I. to understand the nuances of customer calls and create the most outstanding customer experience possible.

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  • 51 Testimonials View
  • 39 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 3373 reference ratings
4.8/5.0 (3373)
  • Summer 2026 Market Leader Call Tracking & Analytics Software

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51Testimonials

  • "Our customers want to have multi-channel attribution, and DoubleClick allows us to have a central location for campaigns. Our integration with Marchex and DoubleClick show us the impact of our …

  • “The people at Marchex are incredibly responsive! Their culture of customer service and partnership approach is creating great results for us!”

  • "Thanks to Marchex, we have completely re-imagined our optimization strategy to directly weight calls against online quotes. We are changing from campaigns optimized to a single conversion metric to a …

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39 Case Studies

  • How Authority Brands Optimizes Sales Call Operations and Performance Across Multiple Franchise …

  • Kin Insurance builds mobile claims department with Marchex® Sonar

  • Juniper connects with more prospective residents by improving the caller experience

38 more case studies currently locked

1 Customer Videos

  • How a Marchex partnership leads to more phone calls and drives more sales
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Additional Marchex Information & Resources

Read Marchex Reviews, Testimonials & Customer References from 51 real Marchex customers.

Browse Marchex Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Marchex.

Watch Marchex Customer Videos to learn why 1 businesses chose Marchex.