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Marchex

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Read 51 Marchex reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 1 customer videos to see why companies chose Marchex as their Call Tracking & Analytics Software

Marchex knows that your best customers are calling. From simple call tracking to omnichannel call attribution across search, social, and display, Marchex lets marketing teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. With keyword-level call tracking, marketers can improve the ROI from click-to-call advertising, and Marchex integrates with leading analytics and advertising platforms. Marchex is also the provider of award-winning speech analytics technology, using conversational A.I. to understand the nuances of customer calls and create the most outstanding customer experience possible.

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  • 51 Testimonials View
  • 39 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 3309 reference ratings
4.8/5.0 (3309)
  • Summer 2025 Market Leader Call Tracking & Analytics Software

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51Testimonials

  • "The more we know about how our advertising campaigns impact our clients, the more effectively we can manage our clients’ budgets. Placing the media dollars in the right media channels …

  • “Marchex Sonar helps us keep our shifts and appointment slots filled across multiple locations. Thanks to the unified dashboard, we have a top-down view of all our conversations and can …

  • “Our call center handles roughly 70 percent of our sales volume. Knowing that our marketing efforts are driving customers to call into our reps and being able to link that …

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39 Case Studies

  • Leading National Auto Service Providing Company - Customer Case Study

  • Kin Insurance builds mobile claims department with Marchex® Sonar

  • Education company drives thousands of new registrations with Marchex Call Marketplace

38 more case studies currently locked

1 Customer Videos

  • How a Marchex partnership leads to more phone calls and drives more sales
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Additional Marchex Information & Resources

Read Marchex Reviews, Testimonials & Customer References from 51 real Marchex customers.

Browse Marchex Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Marchex.

Watch Marchex Customer Videos to learn why 1 businesses chose Marchex.