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Marchex

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Read 51 Marchex reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 1 customer videos to see why companies chose Marchex as their Call Tracking & Analytics Software

Marchex knows that your best customers are calling. From simple call tracking to omnichannel call attribution across search, social, and display, Marchex lets marketing teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. With keyword-level call tracking, marketers can improve the ROI from click-to-call advertising, and Marchex integrates with leading analytics and advertising platforms. Marchex is also the provider of award-winning speech analytics technology, using conversational A.I. to understand the nuances of customer calls and create the most outstanding customer experience possible.

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  • 51 Testimonials View
  • 39 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 3101 reference ratings
4.8/5.0 (3101)
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51Testimonials

  • "Marchex has allowed us to easily track and record calls for our paid search customers. Call recording is extremely valuable! I’ve been very pleased with your services and customer support!”

    Maddy Schuman Digital Account Manager

  • “Marchex was willing to put in the work and technical resources to solve our challenges, and do so in the timeline we needed.”

    DEL Grande Dealer Group

  • “The people at Marchex are incredibly responsive! Their culture of customer service and partnership approach is creating great results for us!”

    Cindy Longfellow VP of Sales & Marketing
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39 Case Studies

  • RevLocal saves thousands of hours and improves the customer experience with automation

    Zac Herr Senior Product Manager

  • Big O Tires sees potential to generate millions in revenue with Marchex …

    Don Helphrey Director of Operations

  • Zillow Boosts Agent Engagement and Satisfaction with Marchex Sonar

    Briar Rose Kepiro Operations Manager Premier Agent Support
38 more case studies currently locked

1 Customer Videos

  • How a Marchex partnership leads to more phone calls and drives more sales
    Play Video
    Chuck Tilton Director, Agency & Partner Operations
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Additional Marchex Information & Resources

Read Marchex Reviews, Testimonials & Customer References from 51 real Marchex customers.

Browse Marchex Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Marchex.

Watch Marchex Customer Videos to learn why 1 businesses chose Marchex.

FeaturedCustomers has 1,901,496+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.