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Marchex

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Read 51 Marchex reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 1 customer videos to see why companies chose Marchex as their Call Tracking & Analytics Software

Marchex knows that your best customers are calling. From simple call tracking to omnichannel call attribution across search, social, and display, Marchex lets marketing teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. With keyword-level call tracking, marketers can improve the ROI from click-to-call advertising, and Marchex integrates with leading analytics and advertising platforms. Marchex is also the provider of award-winning speech analytics technology, using conversational A.I. to understand the nuances of customer calls and create the most outstanding customer experience possible.

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  • 51 Testimonials View
  • 39 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 3211 reference ratings
4.8/5.0 (3211)
  • Summer 2025 Market Leader Call Tracking & Analytics Software
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51Testimonials

  • "The more we know about how our advertising campaigns impact our clients, the more effectively we can manage our clients’ budgets. Placing the media dollars in the right media channels …

    Phillip Moore Chief Executive Officer

  • "Marchex’s Account Management team has really helped to grow our program – for volume and for profitability.”

    TJ Kolanko Strategic Partnerships

  • “Marchex continues to be an integral business partner in our growth strategies. With their agility, creativity, and ability to scale, Walker Advertising remains a leading force in the legal industry.”

    Hugo E. Gomez Digital Marketing Director
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39 Case Studies

  • How a national franchise boosted appointments 25% across its lowest-performing locations with …

  • YMT Vacations keeps call data secure with Marchex

    Tom Garrett VP Marketing

  • Agency lowers client’s CPL by 60% and increases new customer growth by …

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1 Customer Videos

  • How a Marchex partnership leads to more phone calls and drives more sales
    Play Video
    Chuck Tilton Director, Agency & Partner Operations
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Additional Marchex Information & Resources

Read Marchex Reviews, Testimonials & Customer References from 51 real Marchex customers.

Browse Marchex Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Marchex.

Watch Marchex Customer Videos to learn why 1 businesses chose Marchex.

FeaturedCustomers has 1,912,252+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.