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Read 51 Marchex reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 1 customer videos to see why companies chose Marchex as their Call Tracking & Analytics Software

Marchex knows that your best customers are calling. From simple call tracking to omnichannel call attribution across search, social, and display, Marchex lets marketing teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. With keyword-level call tracking, marketers can improve the ROI from click-to-call advertising, and Marchex integrates with leading analytics and advertising platforms. Marchex is also the provider of award-winning speech analytics technology, using conversational A.I. to understand the nuances of customer calls and create the most outstanding customer experience possible.

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  • 51 Testimonials View
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Customer Rating Review Score based on 3449 reference ratings
4.8/5.0 (3449)
  • Summer 2026 Market Leader Call Tracking & Analytics Software
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51Testimonials

  • “We are very excited about the P2 strategy that the Marchex in-house Search Team has implemented. Our fears of disrupting the existing Search approach were quickly dissolved as we saw …

    Major Wireless Providing Company

  • “Marchex continues to be an integral business partner in our growth strategies. With their agility, creativity, and ability to scale, Walker Advertising remains a leading force in the legal industry.”

    Hugo E. Gomez Digital Marketing Director

  • "For the first time, we are now using call data to reach and convert high-intent prospects on Facebook.”

    Kristina Plumis Senior Manager, Consumer Marketing
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39 Case Studies

  • Realtor.com utilizes chatbots to increase qualification and conversion rates

  • Hotel chain books more revenue with Marchex

  • Bird uses real-time text alerts to manage scooter inventory

38 more case studies currently locked

1 Customer Videos

  • How a Marchex partnership leads to more phone calls and drives more sales
    Play Video
    Chuck Tilton Director, Agency & Partner Operations
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Additional Marchex Information & Resources

Read Marchex Reviews, Testimonials & Customer References from 51 real Marchex customers.

Browse Marchex Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Marchex.

Watch Marchex Customer Videos to learn why 1 businesses chose Marchex.

FeaturedCustomers has 2,120,775+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.