“Our appointment set rates at our Chantilly store were sitting at 37 percent, and I knew something was wrong with our processes, but I lacked the data to correct it. I came across CallRevu and their alert system drove our interest. These types of alerts were very enticing as they could tell us exactly what went wrong on any call, enabling us to save a deal before it is too late. We could see it would create the consistency our stores lacked. In fact, within about eight months, our appointment rate increased by almost 20 percent to a much-improved 56 percent and is continuing to rise.”