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Go beyond who is calling and capture missed opportunities coming into your business. Convirza’s proprietary Conversation Analytics software tells you exactly what’s happening during phone and SMS conversations and automates your next steps.
ResponseTap came about over a few beers in a university bar, and a conversation between Ross and Richard about the disconnect between online and offline customer journeys. Within two years, they had launched their campaign level tracking project, the first in Europe to be integrated with Google Analytics. Two years later and visitor level tracking was live, the business had 100 customers and ResponseTap had joined the Telegraph's Tech Start-Up 100 most promising techology start-ups in Europe. Today, having raised £4m in funding, the business has 80 staff, 50 new customers every month, offices in London, Manchester and Atlanta, and billions of web visits, phone calls and associated transactions processed every day.
Voci is committed to delivering innovative solutions that enable you to mine actionable insights from your voice data to improve your profitability. Our GPU-accelerated, deep machine learning speech technologies feature open APIs that integrate easily with multiple audio sources and third-party analytics. They provide best-in-class transcription accuracy with the lowest total operating cost available in the market.
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