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"Within three months of using Kixie, we dropped our time to first call from around 35 minutes down to 9 minutes. In turn, this increased our conversion rate tremendously! Since we started using Kixie, our SDRs have been able to contact more leads in the most efficient way possible. They are calling from a single list view that allows them to quickly call the hottest leads and Kixie's sales tools give them the best chance to connect and engage with our prospects."
"Kixie's sales productivity phone service has been automatically making us money. Their service has automatically recovered missed leads for us and in the first two months, we have already seen an ROI of 1000%! We did not have to change a single business process either."
Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions that require a long setup and big upfront investment, Talkdesk requires no phones, no hardware, no coding and no downloads - all that is needed is a computer and an internet connection. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Infusionsoft, Olark and others to provide comprehensive information about customers.
Aircall is the AI-powered customer communication platform for fast-scaling sales and support teams. The company’s AI suite-including AI Assist, AI Assist Pro, and AI Voice Agent-helps SMBs operate smarter, drive efficiency, and improve performance through better conversations. More than 20,000 companies worldwide rely on Aircall to power over 2 billion customer interactions every year.
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.
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