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“Our answer rate has gone up, and as we continue to work on this our sales team continues to get more familiar with it, and it’s just going to get better.”
"Within three months of using Kixie, we dropped our time to first call from around 35 minutes down to 9 minutes. In turn, this increased our conversion rate tremendously! Since we started using Kixie, our SDRs have been able to contact more leads in the most efficient way possible. They are calling from a single list view that allows them to quickly call the hottest leads and Kixie's sales tools give them the best chance to connect and engage with our prospects."
Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions that require a long setup and big upfront investment, Talkdesk requires no phones, no hardware, no coding and no downloads - all that is needed is a computer and an internet connection. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Infusionsoft, Olark and others to provide comprehensive information about customers.
Aircall is the AI-powered customer communication platform for fast-scaling sales and support teams. The company’s AI suite-including AI Assist, AI Assist Pro, and AI Voice Agent-helps SMBs operate smarter, drive efficiency, and improve performance through better conversations. More than 20,000 companies worldwide rely on Aircall to power over 2 billion customer interactions every year.
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.
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