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Cordless

Read 10 Cordless reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch customer videos to see why companies chose Cordless as their Customer Support Software

Cordless is a modern cloud-based call center for customer support teams, with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With automatic transcription out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with CRM systems. Cordless allows customer support managers to do better QA, identify opportunities for training, spot trends in customer queries and communicate with the broader team.

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  • 10 Testimonials View
  • 9 Case Studies View
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Customer Rating Review Score based on 718 reference ratings
4.8/5.0 (718)

10Testimonials

  • "We are focusing on reducing the volume of contacts and making sure our drivers have to call in only when it is urgent. Auto-tagging and tracking common reasons for calls …

    Helen Bennie Customer Operations Lead

  • "Call transcripts and AI summaries save me and my team a lot of time on QA."

    Josiah Baker-Connick Co-Founder

  • "With Cordless setting up phone numbers, customer journeys and onboarding the team has been super easy."

    Brian Harney Business Lead B2C
9 more testimonials currently locked

9 Case Studies

  • How Cordless became a compliance-friendly telephony solution seamlessly integrated into a fintech's …

    Sophie Mirza Operations Manager

  • How Cordless saved a fintech scale-up over £5000 / month on phone …

    Liam Brady CX Lead

  • Tablet and MICHELIN Guide Hotels - Customer Case Study

    Brian Harney Business Lead B2C
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Additional Cordless Information & Resources

Read Cordless Reviews, Testimonials & Customer References from 10 real Cordless customers.

Browse Cordless Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Cordless.

FeaturedCustomers has 1,911,048+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.