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Cordless

Read 10 Cordless reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch customer videos to see why companies chose Cordless as their Customer Support Software

Cordless is a modern cloud-based call center for customer support teams, with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With automatic transcription out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with CRM systems. Cordless allows customer support managers to do better QA, identify opportunities for training, spot trends in customer queries and communicate with the broader team.

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  • 10 Testimonials View
  • 9 Case Studies View
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Customer Rating Review Score based on 752 reference ratings
4.8/5.0 (752)

10Testimonials

  • "Many tools give you metrics, but with Cordless we can get insights."

    Rebecca Vanstone Head Of Customer Support

  • "We are focusing on reducing the volume of contacts and making sure our drivers have to call in only when it is urgent. Auto-tagging and tracking common reasons for calls …

    Helen Bennie Customer Operations Lead

  • "We chose Cordless because we wanted a solution that will work for us not only now but as we scale. It is vital for us to maintain the quality and …

    Sutherland Boyd Head of Operations
9 more testimonials currently locked

9 Case Studies

  • Second Nature uses Cordless to run efficient, customer-centric phone support

    Rebecca Vanstone Head Of Customer Support

  • How Cordless made it possible for a small fintech to operate a …

    Lucy Bott Head of Operations

  • Cordless has helped Packfleet automate routine tasks and gain deeper insight into …

    Helen Bennie Customer Operations Lead
8 more case studies currently locked

Additional Cordless Information & Resources

Read Cordless Reviews, Testimonials & Customer References from 10 real Cordless customers.

Browse Cordless Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Cordless.

FeaturedCustomers has 1,924,476+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.