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Cordless

Read 10 Cordless reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch customer videos to see why companies chose Cordless as their Contact Center Software

Cordless is a modern cloud-based call center for customer support teams, with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With automatic transcription out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with CRM systems. Cordless allows customer support managers to do better QA, identify opportunities for training, spot trends in customer queries and communicate with the broader team.

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  • 10 Testimonials View
  • 9 Case Studies View
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Customer Rating Review Score based on 860 reference ratings
4.8/5.0 (860)

10Testimonials

  • "We are focusing on reducing the volume of contacts and making sure our drivers have to call in only when it is urgent. Auto-tagging and tracking common reasons for calls …

    Helen Bennie Customer Operations Lead

  • "We chose Cordless because we wanted a solution that will work for us not only now but as we scale. It is vital for us to maintain the quality and …

    Sutherland Boyd Head of Operations

  • "Call transcripts and AI summaries save me and my team a lot of time on QA."

    Josiah Baker-Connick Co-Founder
9 more testimonials currently locked

9 Case Studies

  • Cordless has helped Ophelos automate routine tasks, uncover complex conversation and team …

    Shannon Lavery Customer Operations Manager

  • How Cordless became the customer phone support platform of choice for fintech …

    Sutherland Boyd Head of Operations

  • How Cordless saved a fintech scale-up over £5000 / month on phone …

    Liam Brady CX Lead
8 more case studies currently locked

Additional Cordless Information & Resources

Read Cordless Reviews, Testimonials & Customer References from 10 real Cordless customers.

Browse Cordless Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Cordless.

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