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Cordless

Read 10 Cordless reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch customer videos to see why companies chose Cordless as their Customer Support Software

Cordless is a modern cloud-based call center for customer support teams, with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With automatic transcription out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with CRM systems. Cordless allows customer support managers to do better QA, identify opportunities for training, spot trends in customer queries and communicate with the broader team.

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  • 10 Testimonials View
  • 9 Case Studies View
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Customer Rating Review Score based on 773 reference ratings
4.8/5.0 (773)

10Testimonials

  • "We are focusing on reducing the volume of contacts and making sure our drivers have to call in only when it is urgent. Auto-tagging and tracking common reasons for calls …

    Helen Bennie Customer Operations Lead

  • "At Fronted, it was very important for us to build trust with customers from the start, so we wanted to make sure there is a phone line. Cordless helped us …

    Lucy Bott Head of Operations

  • "Many tools give you metrics, but with Cordless we can get insights."

    Rebecca Vanstone Head Of Customer Support
9 more testimonials currently locked

9 Case Studies

  • How Cordless saved a fintech scale-up over £5000 / month on phone …

    Liam Brady CX Lead

  • Cordless has helped Ophelos automate routine tasks, uncover complex conversation and team …

    Shannon Lavery Customer Operations Manager

  • Cordless has helped Packfleet automate routine tasks and gain deeper insight into …

    Helen Bennie Customer Operations Lead
8 more case studies currently locked

Additional Cordless Information & Resources

Read Cordless Reviews, Testimonials & Customer References from 10 real Cordless customers.

Browse Cordless Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Cordless.

FeaturedCustomers has 1,946,161+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.