Cordless is a modern cloud-based call center for customer support teams, with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With automatic transcription out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with CRM systems. Cordless allows customer support managers to do better QA, identify opportunities for training, spot trends in customer queries and communicate with the broader team.
"Many tools give you metrics, but with Cordless we can get insights."
"We chose Cordless because we wanted a solution that will work for us not only now but as we scale. It is vital for us to maintain the quality and …
"At Fronted, it was very important for us to build trust with customers from the start, so we wanted to make sure there is a phone line. Cordless helped us …
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