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Cordless is a modern cloud-based call center for customer support teams, with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With automatic transcription out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with CRM systems. Cordless allows customer support managers to do better QA, identify opportunities for training, spot trends in customer queries and communicate with the broader team.
"At Fronted, it was very important for us to build trust with customers from the start, so we wanted to make sure there is a phone line. Cordless helped us …
"With Cordless setting up phone numbers, customer journeys and onboarding the team has been super easy."
"I had a look at the AI questions/conditions features and I’m absolutely loving them - can see this being super useful for us."
Read Cordless Reviews, Testimonials & Customer References from 10 real Cordless customers.
Browse Cordless Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Cordless.
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