Live chat is a messaging solution that your website visitors and prospective customers can use to communicate with your support agents in real time. Similar to phone and email, it is one of the communication channels commonly deployed to provide customer support.
Browse 4,221 reviews, 3,233 case studies & customer success stories, and 457 customer videos of the best Live Chat Software for your business needs
iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a …
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories …
LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. …
Sendinblue is an all-in-one digital marketing platform that provides businesses of all sizes with email and SMS marketing solutions, marketing automation, transactional messaging, and more.
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories …
Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable …
Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all …
tawk.to makes it easy for over five million people to communicate and transact with billions of customers. No matter where they are or how they pay. The most widely used …
SleekFlow is the AI-powered Omnichannel Conversation Suite for customer engagement. The all-in-one SleekFlow platform creates seamless and personalized customer journeys across everyone’s go-to messaging channels, including WhatsApp, Instagram, live chat, …
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web and contact centers help clients deliver connected customer journeys in a …
Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their …
HappyFox Inc., headquartered in Irvine, California, develops a multi-channel customer support help desk solution. HappyFox competes with Zendesk and Desk.com. Known for its solid ticketing capabilities and simple user interface, …
Sendbird is the leading user engagement platform trusted by modern digital apps like Reddit, Delivery Hero, Dream 11, Carousell, Teladoc, and Hinge. They allow any app or Website to quickly …
Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: …
Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. …
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