"Having worked with iAdvize since 2013, we recognize the importance of having a clear, defined, and structured targetting strategy to help drive the right sort of contacts maximizing the customer experience, and adding value through web chat interactions.”
"Click to chat support is particularly present for customers at the equipment selection stage. It is usually at this stage that we observe the highest abandonment rate."
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform. With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.
Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: - All features included in any plan - Unlimited number of chats - Multiple domains support at no extra cost - Flexible chat window and chat button customizations - Embedded or popup chat window - Operators grouping and unlimited departments - File transfer - Flexible chat access restrictions - Powerful chat statistics - Chat agent apps included into price - Unlimited live product assistance 24/7