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"Having worked with iAdvize since 2013, we recognize the importance of having a clear, defined, and structured targetting strategy to help drive the right sort of contacts maximizing the customer experience, and adding value through web chat interactions.”
"Click to chat support is particularly present for customers at the equipment selection stage. It is usually at this stage that we observe the highest abandonment rate."
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
Blazeo is an ad conversion platform. As a tech-enabled services business, the services they provide include lead capture, lead qualification, appointment setting, and retainer signing. The tools they use to do this include live chat, voice call centers, virtual assistant, and SMS communications. The tools they provide are highly customizable, allowing their services to grow as their clients expand.
LiveHelpNow is to enable companies of all sizes to facilitate meaningful customer service interactions. They provide a complete customer service software suite that brings personal attention, timely responses and motivating incentives into the sales and support process of each and every business. LiveHelpNow solutions make real customer relationships possible, fueled by data shared and exchanged effortlessly by both parties, facilitating relationships that set their clients apart from their competitors.
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