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"Thanks to iadvize social, we are setting off conversations that would not have taken place without th..."
Nemea
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"We started out with three agents taking turns on the chat channel, providing advice in the check-out..."
Julien Bernard
Mr Bricolage
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"Our visitors know they are on an international website and are more than happy to communicate in Engl..."
Gian Marco Guatteri
CEO
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"We don’t give the ibbü experts a script. This means they have spontaneous discussions, based on their..."
Olivier Roche
TUI
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"How do we communicate with the experts? Each morning, i have a look at the livefeed on the platform t..."
Hélène Godineau
Customer Service
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"We wanted to reinforce our customer service while providing the same quality of tips and increasing o..."
Marie Voiton
IKKS
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"On average, a conversation between an online shopper and an ibbü expert lasts longer than a conversat..."
Isabelle Eloir
Business Development Manager
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"Community messaging is a very useful tool, especially for the new members. It enables them to directl..."
Anne
Member
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"Our members are curious, open-minded and love to help visitors via the community tool...."
Alice Lorenz
Chief Member Happiness
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"Customers are not left without assistance on the website, we can easily help them and the conversatio..."
Line Lécuyer
Responsible for the consumer service department
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"It’s great to invest in them, ask them for advice, and be able to count on them to implement change...."
Clara Skoglund
Senior Online Marketing Manager
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"We were very happy when iadvize invited us to become one of their first customers to use whatsapp. En..."
Thomas Schmidt
CEO
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"We are not trying to sell products, that’s not what our brand is about. With ibbü, website visitors g..."
Maxime Brillanceau
Customer Relationship Manager
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"The experts we collaborate with have a cutting edge and technical knowledge but I also want them to b..."
Geoffroy Mailly
Marketing Manager
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"Although our main motivation was to optimise the quality of customer service on fnac.com, we have cle..."
Victoire Auque
FNAC
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"The Click to Chat and Click to Call solutions complete email and phone perfectly. Every month, we adv..."
Adrien Velter
Marketing & e-Business Manager
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Testimonials & Customer References of individual iAdvize customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if iAdvize is the right business software or service for your company.

We monitor all 30 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.