Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
Arena is a real-time data platform that delivers meaningful digital experiences throughout the customer journey. Arena is the brain that sits on top of your data and deeply understand your user behavior. With more than 6,000 customers in 95 countries, Arena works with companies like Microsoft, Fox Sports and Sony Music. With Arena, marketers, product and growth teams can drive engagement, conversion and revenue.
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web and contact centers help clients deliver connected customer journeys in a multichannel world. Headquartered in Sunnyvale, California, eGain has an operating presence in North America, EMEA, and APAC.