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Read 80 iAdvize reviews and testimonials from customers, explore 86 case studies and customer success stories, and watch 6 customer videos to see why companies chose iAdvize as their Live Chat Software

iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.

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  • 80 Testimonials View
  • 86 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 3530 reference ratings
4.7/5.0 (3530)
  • Fall 2025 Top Performer Conversational Marketing Software
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  • Summer 2025 Market Leader Live Chat Software
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80Testimonials

  • "The 3rd cycle was a very rewarding experience. We started paying attention to details we hadn’t noticed beforehand. We’re going to improve our library of canned responses and achieve perfection."

    Fadoit Chat Agent

  • "Users also report bugs they may encounter on the platform. Messaging encourages them to share their feedback with us more than the phone. Indeed, with messaging, they can interact with …

    David Piry Agile Product Manager

  • "Through the interaction our customers have with our agents we have a confidence that customers will make the right purchase for them which endears customer loyalty and fewer post sale …

    Tom Newbald Marketing & Customer Experience Director
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86 Case Studies

  • Sports & Outdoors Brand, INTERSPORT, Increases Website Conversion 7x With iAdvize CopilotTM

    Philippe Muhr Digital & E-commerce Director

  • Event Supply E-commerce Business Improves Conversions and Scales Personalization with AI Automation

    Colleen Delucia Head of Digital Marketing

  • When Customer Support Really Gets Started

    René Herzig Manager Global E-Commerce - Direct Sales
85 more case studies currently locked

6 Customer Videos

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Additional iAdvize Information & Resources

Read iAdvize Reviews, Testimonials & Customer References from 80 real iAdvize customers.

Browse iAdvize Case Studies, Customer Success Stories, & Customer References from 86 businesses that use iAdvize.

Watch iAdvize Customer Videos to learn why 6 businesses chose iAdvize.

Explore answers to frequently asked questions about iAdvize.

FeaturedCustomers has 2,015,504+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.