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Read 80 iAdvize reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 6 customer videos to see why companies chose iAdvize as their Live Chat Software

iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.

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  • 80 Testimonials View
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Customer Rating Review Score based on 3353 reference ratings
4.7/5.0 (3353)
  • Fall 2025 Top Performer Conversational Marketing Software
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  • Summer 2025 Market Leader Live Chat Software
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80Testimonials

  • "When the family gets together in the evening and wants to book their vacation after 8pm, our call center is closed but messaging allows us to respond to their questions."

    Matthieu Pihery Chief Marketing and Commercial Officer

  • "It is very important for us to create a relationship based on trust, embodied by our online experts, whose role is to reply, reassure and give advice at any moment …

    Amandine Durr Product Director

  • "We started out with three agents taking turns on the chat channel, providing advice in the check-out funnel. We then gradually widened the scope of this channel."

    Julien Bernard Mr Bricolage
79 more testimonials currently locked

81 Case Studies

  • Fioulmarket TOTAL’s 100% online subsidiary, has digitised customer service and now transforms …

    Sophie Trébuchet Digital Team

  • Cofidis deliver a premium customer experience and optimise their lead generation

    Sandrine Facon In charge of Multimedia at Customer Regularisation Department

  • Prozis - Customer Case Study

    Joao Ferreira eCommerce Manager for French Market
80 more case studies currently locked

6 Customer Videos

  • How Air France increased customer satisfaction and boosted online revenue with Click to Chat
    Play Video
    Frederic Descours General Manager, European Sales & Service Centre
  • Why did Leroy Merlin use messaging to adapt to the COVID-19 crisis
    Play Video
  • House of Fraser - Customer Success Story (Stephen Brennan - Contact Centre Support Service Manager)
    Play Video
    Stephen Brennan Contact Centre Support Service Manager
5 more videos currently locked

Additional iAdvize Information & Resources

Read iAdvize Reviews, Testimonials & Customer References from 80 real iAdvize customers.

Browse iAdvize Case Studies, Customer Success Stories, & Customer References from 81 businesses that use iAdvize.

Watch iAdvize Customer Videos to learn why 6 businesses chose iAdvize.

Explore answers to frequently asked questions about iAdvize.

FeaturedCustomers has 1,907,416+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.