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Read 80 iAdvize reviews and testimonials from customers, explore 86 case studies and customer success stories, and watch 6 customer videos to see why companies chose iAdvize as their Customer Messaging Software

iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.

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  • 80 Testimonials View
  • 86 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 3620 reference ratings
4.7/5.0 (3620)
  • Fall 2026 Top Performer Conversational Marketing Software
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  • Summer 2026 Market Leader Live Chat Software
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80Testimonials

  • "We had ‘adding a chatbot to our website’ on our radar for quite awhile. Being a small team, we knew we were missing opportunities to connect with our customers. We …

    Wendy Smith Customer Operations Lead

  • "Click to chat support is particularly present for customers at the equipment selection stage. It is usually at this stage that we observe the highest abandonment rate."

    Skiset

  • "Our goal was to reconcile everything—create the ability to assist our customers across the entire product catalog, do so continuously, 7 days a week and 24 hours a day, and …

    Antoine Pierart Director of Marketing & Customer Experience
79 more testimonials currently locked

86 Case Studies

  • How Cdiscount is Using Messaging to Guide 17,000 Visitors per Month

    Isabelle Eloir Business Development Manager

  • E.ON - Customer Case Study

    Nikolai Berenbrock Product Manager Interactive Communication

  • Rivadouce advises mothers and mothers-to-be 24/7 thanks to three ibbü experts, beauty …

    Julien Charpentier Web Manager
85 more case studies currently locked

6 Customer Videos

  • House of Fraser - Customer Success Story (Stephen Brennan - Contact Centre Support Service Manager)
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    Stephen Brennan Contact Centre Support Service Manager
  • How Air France increased customer satisfaction and boosted online revenue with Click to Chat
    Play Video
    Frederic Descours General Manager, European Sales & Service Centre
  • Why did Leroy Merlin use messaging to adapt to the COVID-19 crisis
    Play Video
5 more videos currently locked

Additional iAdvize Information & Resources

Read iAdvize Reviews, Testimonials & Customer References from 80 real iAdvize customers.

Browse iAdvize Case Studies, Customer Success Stories, & Customer References from 86 businesses that use iAdvize.

Watch iAdvize Customer Videos to learn why 6 businesses chose iAdvize.

Explore answers to frequently asked questions about iAdvize.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.