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iAdvize

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Read 80 iAdvize reviews and testimonials from customers, explore 86 case studies and customer success stories, and watch 6 customer videos to see why companies chose iAdvize as their Live Chat Software

iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.

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  • 80 Testimonials View
  • 86 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 3569 reference ratings
4.7/5.0 (3569)
  • Summer 2026 Market Leader Live Chat Software
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  • Fall 2025 Top Performer Conversational Marketing Software
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80Testimonials

  • "Click to chat support is particularly present for customers at the equipment selection stage. It is usually at this stage that we observe the highest abandonment rate."

    Skiset

  • "We deployed iAdvize to guide, accompany and advise website visitors, to remove friction in their browsing and generate more leads."

    Audrey Heiser E-Commerce Manager

  • "We are not trying to sell products, that’s not what our brand is about. With ibbü, website visitors get authentic advice. Our ambassadors share their own experience: the feelings of …

    Maxime Brillanceau Customer Relationship Manager
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86 Case Studies

  • E-Commerce Brand Optimizes Its Customer Service & Achieves 90% CSAT

    Céline Wagnon Customer Service Manager

  • Ibbü Product Experts Support Customers of RS Components, Boosting CSAT 89% and …

    Laurent Bouchez Sales Support Manager France

  • Boursorama Banque - Customer Case Study

    Guillaume Mézard Front Office Manager, Customer and Sales department
85 more case studies currently locked

6 Customer Videos

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Additional iAdvize Information & Resources

Read iAdvize Reviews, Testimonials & Customer References from 80 real iAdvize customers.

Browse iAdvize Case Studies, Customer Success Stories, & Customer References from 86 businesses that use iAdvize.

Watch iAdvize Customer Videos to learn why 6 businesses chose iAdvize.

Explore answers to frequently asked questions about iAdvize.

FeaturedCustomers has 2,088,307+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.