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Read 80 iAdvize reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 6 customer videos to see why companies chose iAdvize as their Live Chat Software

iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.

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Customer Rating Review Score based on 3353 reference ratings
4.7/5.0 (3353)
  • Fall 2025 Top Performer Conversational Marketing Software
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  • Summer 2025 Market Leader Live Chat Software
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80Testimonials

  • "Our goal and ambition is to support the traveller along their customer journey from the consideration stages to post-sale and make them want to be a loyal customer. This is …

    Virginie Barboux Deputy General Director in charge of Communication, Digital and Customer Experience

  • "Our experts give amazing answers, but with the addition of a generative AI bot, there’s no turning back."

    Sean Pontzer Customer Service Manager

  • "I met iAdvize and it was a no-brainer to use a community of external experts with all the advantages it brings us in terms of flexibility, scalability, etc."

    Laurent Bouchez Sales Support Manager France
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81 Case Studies

  • Drone Retailer Automates 73% of Conversations on E-Commerce Site With Generative AI …

    Sean Pontzer Customer Service Manager

  • By integrating WhatsApp into their customer service strategy, ENTEGA creates customer support …

    Thomas Schmidt Chief Executive Officer

  • Banque Casino - Customer Case Study

    Tony Chavatte Responsible for the Customer Experience Department
80 more case studies currently locked

6 Customer Videos

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Additional iAdvize Information & Resources

Read iAdvize Reviews, Testimonials & Customer References from 80 real iAdvize customers.

Browse iAdvize Case Studies, Customer Success Stories, & Customer References from 81 businesses that use iAdvize.

Watch iAdvize Customer Videos to learn why 6 businesses chose iAdvize.

Explore answers to frequently asked questions about iAdvize.

FeaturedCustomers has 1,907,669+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.