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Read 80 iAdvize reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 6 customer videos to see why companies chose iAdvize as their Live Chat Software

iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.

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Customer Rating Review Score based on 3410 reference ratings
4.7/5.0 (3410)
  • Fall 2025 Top Performer Conversational Marketing Software
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  • Summer 2025 Market Leader Live Chat Software
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80Testimonials

  • "Initially, we were looking for a solution to enhance the chat channel while introducing AI. The prospect of having an AI assistant that could quickly be operational is ultimately what …

    Claudia Jimenez Product Operations Manager

  • "We weren’t trying to reduce service costs. We were creating a new revenue stream. Framing AI as a sales enabler was the unlock that helped us scale with purpose."

    Kamanasish Kundu SVP Digital & E-commerce

  • "Although our main motivation was to optimise the quality of customer service on fnac.com, we have clearly achieved an immediate ROI with this solution."

    Victoire Auque FNAC
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81 Case Studies

  • Fioulmarket TOTAL’s 100% online subsidiary, has digitised customer service and now transforms …

    Sophie Trébuchet Digital Team

  • Leroy Merlin - Customer Case Study

  • Mr Bricolage - Customer Case Study

    Julien Bernard Mr Bricolage
80 more case studies currently locked

6 Customer Videos

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Additional iAdvize Information & Resources

Read iAdvize Reviews, Testimonials & Customer References from 80 real iAdvize customers.

Browse iAdvize Case Studies, Customer Success Stories, & Customer References from 81 businesses that use iAdvize.

Watch iAdvize Customer Videos to learn why 6 businesses chose iAdvize.

Explore answers to frequently asked questions about iAdvize.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.