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Read 80 iAdvize reviews and testimonials from customers, explore 86 case studies and customer success stories, and watch 6 customer videos to see why companies chose iAdvize as their Live Chat Software

iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.

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  • 80 Testimonials View
  • 86 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 3471 reference ratings
4.7/5.0 (3471)
  • Fall 2025 Top Performer Conversational Marketing Software
    Press Release Report
  • Summer 2025 Market Leader Live Chat Software
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80Testimonials

  • "We decided to work with iAdvize because of its solution but also so that we could benefit from its expertise in project management and agent coaching."

    Sophie Trébuchet Digital Team

  • "When looking at ROI, iAdvize is really quite affordable compared to the other options out there, and very affordable when you compare it to the cost of a custom built …

    Colleen Delucia Head of Digital Marketing

  • "We wanted our retail store associates to adapt from face-to-face conversations they're used to, to an online tool."

    Ed Billmaier Director of e-CommerceCustomer Service
79 more testimonials currently locked

86 Case Studies

  • Kendra Scott drives 6x conversion lift with iAdvize AI Shopping Assistant

  • How Cdiscount is Using Messaging to Guide 17,000 Visitors per Month

    Isabelle Eloir Business Development Manager

  • Belambra boosts its conversion rate by 20x thanks to the ibbü community

    Matthieu Pihery Chief Marketing and Commercial Officer
85 more case studies currently locked

6 Customer Videos

  • The Kooples - Customer Success Story (Nam Tran - Global Head of Client Experience)
    Play Video
    Nam Tran Global Head of Client Experience
  • How Air France increased customer satisfaction and boosted online revenue with Click to Chat
    Play Video
    Frederic Descours General Manager, European Sales & Service Centre
  • Fueling A D2C strategy with 1:1 engagement
    Play Video
    Patrick Waller Director of eCommerce
5 more videos currently locked

Additional iAdvize Information & Resources

Read iAdvize Reviews, Testimonials & Customer References from 80 real iAdvize customers.

Browse iAdvize Case Studies, Customer Success Stories, & Customer References from 86 businesses that use iAdvize.

Watch iAdvize Customer Videos to learn why 6 businesses chose iAdvize.

Explore answers to frequently asked questions about iAdvize.

FeaturedCustomers has 1,935,207+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.