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iAdvize

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Read 80 iAdvize reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 6 customer videos to see why companies chose iAdvize as their Live Chat Software

iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.

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  • 80 Testimonials View
  • 81 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 3319 reference ratings
4.7/5.0 (3319)
  • Fall 2025 Top Performer Conversational Marketing Software
  • Summer 2025 Market Leader Live Chat Software

80Testimonials

  • "I met iAdvize and it was a no-brainer to use a community of external experts with all the advantages it brings us in terms of flexibility, scalability, etc."

  • "Not every booking causes a lot of questions, since online research and booking your holiday yourself has become an established part of consumer behavior. But in some cases, meeting our …

  • "We decided to work with iAdvize because of its solution but also so that we could benefit from its expertise in project management and agent coaching."

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81 Case Studies

  • Consumer Electronics Retailer Boosts CSAT 28 Points With AI Chatbot

  • E-Commerce Brand Optimizes Its Customer Service & Achieves 90% CSAT

  • Mademoiselle bio Increases Its Revenue by 6x with the Help of an …

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6 Customer Videos

  • House of Fraser - Customer Success Story (Stephen Brennan - Contact Centre Support Service Manager)
  • Fueling A D2C strategy with 1:1 engagement
  • How Air France increased customer satisfaction and boosted online revenue with Click to Chat
5 more videos currently locked

Additional iAdvize Information & Resources

Read iAdvize Reviews, Testimonials & Customer References from 80 real iAdvize customers.

Browse iAdvize Case Studies, Customer Success Stories, & Customer References from 81 businesses that use iAdvize.

Watch iAdvize Customer Videos to learn why 6 businesses chose iAdvize.

Explore answers to frequently asked questions about iAdvize.