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Read 80 iAdvize reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 6 customer videos to see why companies chose iAdvize as their Live Chat Software

iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.

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  • 80 Testimonials View
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Customer Rating Review Score based on 3447 reference ratings
4.7/5.0 (3447)
  • Fall 2025 Top Performer Conversational Marketing Software
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  • Summer 2025 Market Leader Live Chat Software
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80Testimonials

  • "I met iAdvize and it was a no-brainer to use a community of external experts with all the advantages it brings us in terms of flexibility, scalability, etc."

    Laurent Bouchez Sales Support Manager France

  • "We were very happy when iadvize invited us to become one of their first customers to use whatsapp. Entega and iadvize share a common passion for customer service and we …

    Thomas Schmidt Chief Executive Officer

  • "Through the interaction our customers have with our agents we have a confidence that customers will make the right purchase for them which endears customer loyalty and fewer post sale …

    Tom Newbald Marketing & Customer Experience Director
79 more testimonials currently locked

81 Case Studies

  • ManoMano spurs growth with its online expert community

    Amandine Durr Product Director

  • Fnac Darty reinvents its customer relation strategy with messaging

    Christophe Famechon Head of Customer Service

  • Prozis - Customer Case Study

    Joao Ferreira eCommerce Manager for French Market
80 more case studies currently locked

6 Customer Videos

  • House of Fraser - Customer Success Story (Stephen Brennan - Contact Centre Support Service Manager)
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    Stephen Brennan Contact Centre Support Service Manager
  • Why did Leroy Merlin use messaging to adapt to the COVID-19 crisis
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  • How Air France increased customer satisfaction and boosted online revenue with Click to Chat
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    Frederic Descours General Manager, European Sales & Service Centre
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Additional iAdvize Information & Resources

Read iAdvize Reviews, Testimonials & Customer References from 80 real iAdvize customers.

Browse iAdvize Case Studies, Customer Success Stories, & Customer References from 81 businesses that use iAdvize.

Watch iAdvize Customer Videos to learn why 6 businesses chose iAdvize.

Explore answers to frequently asked questions about iAdvize.

FeaturedCustomers has 1,911,838+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.