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  • Transforming Live Chat into A Key Pillar of Real-Time Customer Engagement

  • Fioulmarket TOTAL’s 100% online subsidiary, has digitised customer service and now transforms 25 % of visitors who chat

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    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.

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    Alive5 platform allows any business to chat with their customers using Chatbot Technology, from their websites, apps, SMS text-message and social media pages. Alive5 allows teams to connect with their customers over two-way text messaging. Give your customers a new way to connect by SMS-enabling your existing landline with the alive5 platform. Answer questions, groom sales leads and handle customer service inquiries on the world’s most used channel – text message.

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    Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform. With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com.

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