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iAdvize Case Studies

  • Transforming Live Chat into A Key Pillar of Real-Time Customer Engagement

    Scott Bain Head of Contact Centre Operations

  • Fioulmarket TOTAL’s 100% online subsidiary, has digitised customer service and now transforms 25 % of visitors who chat

    Sophie Trébuchet Digital Team
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  • Intercom
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    4.7 / 5.0
    Customer References 297 total
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    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …

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  • Kustomer
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    4.7 / 5.0
    Customer References 74 total
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    Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering …

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  • LivePerson
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    4.7 / 5.0
    Customer References 166 total
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    LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the …

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