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eGain

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Read 65 eGain reviews and testimonials from customers, explore 32 case studies and customer success stories, and watch 15 customer videos to see why companies chose eGain as their Live Chat Software

eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web and contact centers help clients deliver connected customer journeys in a multichannel world. Headquartered in Sunnyvale, California, eGain has an operating presence in North America, EMEA, and APAC.

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Customer Rating Review Scorebased on 3814 reference ratings
4.7/5.0 (3814)
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65Testimonials

  • "Slashing time to market is critically important for companies competing in the e-commerce space. eGain was an early mover in this segment and, as a result, has built the service expertise and critical mass of customers to become a leader for online customer service applications. The company’s success in hosting not only reflects the growing use of Application Service Providers, but also validates eGain’s visionary approach to customer service. By dramatically cutting front-end equipment, software and IT costs, application hosting dramatically reduces the time it takes a company to implement a solution.”

    George PeabodyManaging Director, ASP Practice
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32 Case Studies

  • Diversified Insurance and Financial Services Group Transforms Omnichannel Customer Engagement With eGain

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15 Customer Videos

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Additional eGain Information & Resources

Read eGain Reviews, Testimonials & Customer References from 65 real eGain customers.

Browse eGain Case Studies, Customer Success Stories, & Customer References from 32 businesses that use eGain.

Watch eGain Customer Videos to learn why 15 businesses chose eGain.

FeaturedCustomers has 1,888,930+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.