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eGain

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Read 65 eGain reviews and testimonials from customers, explore 32 case studies and customer success stories, and watch 1 customer videos to see why companies chose eGain as their Live Chat Software

eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web and contact centers help clients deliver connected customer journeys in a multichannel world. Headquartered in Sunnyvale, California, eGain has an operating presence in North America, EMEA, and APAC.

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Customer Rating Review Scorebased on 3575 reference ratings
4.7/5.0 (3575)
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    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.

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65Testimonials

  • “Versatility, easy to use at the agent level. Employees are great to work with, highly intelligent and innovative at every level.”

    Leading Energy and Utilities CompanyCustomer Experience Senior Manager
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32 Case Studies

  • International Beauty Products Company “Freshens Up” Its Service Image With eGain Customer Engagement Hub

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1 Customer Videos

  • Play Video
    David WalkerHead of Customer Technology & Innovation
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Additional eGain Information & Resources

Read eGain Reviews, Testimonials & Customer References from 65 real eGain customers.

Browse eGain Case Studies, Customer Success Stories, & Customer References from 32 businesses that use eGain.

Watch eGain Customer Videos to learn why 1 businesses chose eGain.

FeaturedCustomers has 1,814,929+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.