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eGain

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Read 65 eGain reviews and testimonials from customers, explore 32 case studies and customer success stories, and watch 1 customer videos to see why companies chose eGain as their Live Chat Software

eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web and contact centers help clients deliver connected customer journeys in a multichannel world. Headquartered in Sunnyvale, California, eGain has an operating presence in North America, EMEA, and APAC.

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4.7/5.0 (3601)
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    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.

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65Testimonials

  • “We have found the platform to be very robust, easy to use for agents and authors, customizable, easy to integrate with our existing CRM, very adaptable in gathering and consuming data and using this data to reduce the effort for agents and improve the CX.”

    European Telco Giant CompanyHead of Knowledge Management
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32 Case Studies

  • Telecom Giant Seeks to Maintain Market Leadership Through Superior Customer Service

    Mike CostelloBellAliant
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1 Customer Videos

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Additional eGain Information & Resources

Read eGain Reviews, Testimonials & Customer References from 65 real eGain customers.

Browse eGain Case Studies, Customer Success Stories, & Customer References from 32 businesses that use eGain.

Watch eGain Customer Videos to learn why 1 businesses chose eGain.

FeaturedCustomers has 1,822,612+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.