eGain References Capped?

Access even more references from these marketplace competitors

Work at
eGain?
Upgrade Profile
  • 4.7 / 5.0 (4242)
    Sponsored 297+ References
  • 4.7 / 5.0 (4427)
    Verified 193+ References
  • 4.7 / 5.0 (4257)
    Verified 274+ References

eGain

Verified
Read 65 eGain reviews and testimonials from customers, explore 32 case studies and customer success stories, and watch 15 customer videos to see why companies chose eGain as their Live Chat Software

eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web and contact centers help clients deliver connected customer journeys in a multichannel world. Headquartered in Sunnyvale, California, eGain has an operating presence in North America, EMEA, and APAC.

Show more
Category:
  • 65 Testimonials View
  • 32 Case Studies View
  • 15 Customer Videos View
Customer Rating Review Score based on 3935 reference ratings
4.7/5.0 (3935)
  • Summer 2025 Market Leader Live Chat Software
    Press Release Report

Check out this Top Rated eGain alternative

  • Market Leader Market Leader Market Leader Market Leader
    Customer Rating Review Score
    4.7 / 5.0 (4242)

    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more …

    Learn more about Intercom

65Testimonials

  • “eGain has from the very start focused on developing web-based customer communications solutions that can be rapidly and easily hosted. Simply attaching a web-browser front-end to existing client-server (and earlier) …

    Christopher Fletcher Director CRM

  • “We needed chat. We needed click-to-call over our Cisco VoIP system. We had four major portals we had to plug into. We needed integration with Siebel CRM, and our SFA …

    Health Insurance Company Principal Solutions Architect

  • "Compliance costs have gone up 60% since the 2008 financial crisis."

    Deloitte
64 more testimonials currently locked

32 Case Studies

  • Giant Communications Service Provider Transforms Digital Customer Service With eGain Chat and …

  • US Federal Agency Saves Millions With Knowledge Guided Customer Engagement

  • International Beauty Products Company “Freshens Up” Its Service Image With eGain Customer …

31 more case studies currently locked

15 Customer Videos

14 more videos currently locked

Additional eGain Information & Resources

Read eGain Reviews, Testimonials & Customer References from 65 real eGain customers.

Browse eGain Case Studies, Customer Success Stories, & Customer References from 32 businesses that use eGain.

Watch eGain Customer Videos to learn why 15 businesses chose eGain.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.