Live chat is a messaging solution that your website visitors and prospective customers can use to communicate with your support agents in real time. Similar to phone and email, it is one of the communication channels commonly deployed to provide customer support.
Browse 5,132 reviews, 4,161 case studies & customer success stories, and 674 customer videos of the best Live Chat Software for your business needs
ProProfs Knowledge Base software is a one-stop solution for businesses looking to reduce customer tickets and manage company knowledge. The software comes with compelling features that help you create a …
Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: …
Trengo serve their customers with a smile from ear to ear. Everything to create an amazing atmosphere and a great product. The customer experience is more important than ever. That’s …
Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help …
Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. …
Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. Using real-time digital communication channels such as texting, internet chat and social messaging, customer-focused companies …
Tidio offers an all-in-one customer communication solution that combines live chat, help desk, chatbots, and AI agents to help businesses deliver efficient, personalized, and responsible support experiences. Designed for companies …
Dashly is a customer communication platform for your SaaS business. It helps acquire customers with data collecting forms, nurture them with personalized automated messages and manage (segment) the leads to …
Engati is a one-stop platform for delighted customers. With their intelligent bots and Live Chat services they help you create the smoothest of Customer Experiences. They make it possible for …
Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide …
LiveAdmins is a leader in providing multilingual live chat solutions and services that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. LiveAdmins offers …
BIME by Zendesk is an analytics platform that helps businesses measure and understand the entire customer experience. It brings together all your siloed customer data, so you can perform more …
OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you …
Brazen helps organizations create better engagement through chat-based online events. The world’s leading organizations use Brazen’s software platform to interact and engage with employees, job candidates, customers, students and alumni.
Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company …
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