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  • 4.7 / 5.0 (5555)
    Premium1318+ References
  • 4.7 / 5.0 (4142)
    Premium206+ References
  • 4.7 / 5.0 (3990)
    Verified193+ References
Read 28 Helpshift reviews and testimonials from customers, explore 45 case studies and customer success stories, and watch 2 customer videos to see why companies chose Helpshift as their undefined

Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. A customer management dashboard increases multi-agent efficiency, provides a rich-media content management system, and comprehensive troubleshooting features like detailed user device information and embedded device screenshots. Mobile development teams can integrate Helpshift with three or less lines of code to provide customers with a full-featured support interface.

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Customer Rating Review Scorebased on 3606 reference ratings
4.7/5.0 (3606)

28Testimonials

  • "By using in-app support, we're bringing powerful tools for self-help as well as contacting a team member directly to where they're using Shyp most: inside the Shyp app."

    Jack MurrinShyp
27 more testimonialscurrently locked

45 Case Studies

  • What On - Demand Companies Are Doing To Scale Into Mobile

    Jeremy MacKechnieCustomer Support Manager
44 more case studiescurrently locked

2 Customer Videos

1 more videoscurrently locked

Additional Helpshift Information & Resources

Read Helpshift Reviews, Testimonials & Customer References from 28 real Helpshift customers.

Browse Helpshift Case Studies, Customer Success Stories, & Customer References from 45 businesses that use Helpshift.

Watch Helpshift Customer Videos to learn why 2 businesses chose Helpshift.

FeaturedCustomers has 1,818,539+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.