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Helpshift

Read 28 Helpshift reviews and testimonials from customers, explore 45 case studies and customer success stories, and watch 2 customer videos to see why companies chose Helpshift as their Customer Support Software

Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. A customer management dashboard increases multi-agent efficiency, provides a rich-media content management system, and comprehensive troubleshooting features like detailed user device information and embedded device screenshots. Mobile development teams can integrate Helpshift with three or less lines of code to provide customers with a full-featured support interface.

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  • 28 Testimonials View
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Customer Rating Review Score based on 3952 reference ratings
4.7/5.0 (3952)

28Testimonials

  • "Helpshift provides that real-time connected environment people have gotten so used to."

    Kevin Henrikson Partner Director of Engineering

  • "With Helpshift, we've been able to interact meaningfully with our players, strengthening our ability to provide them with the best experience possible."

    Todd Cash Zynga

  • "The more we can streamline our support workflow. The better for customers."

    Guido Schenkel Head of Player Services
27 more testimonials currently locked

45 Case Studies

  • How to Test Your New Mobile App Idea

  • Doubledutch Saves $125K In FTE Costs

  • How to Gain an Advantage vs Established Brands

    Eric Taylor Senior Customer Service Manager
44 more case studies currently locked

2 Customer Videos

1 more videos currently locked

Additional Helpshift Information & Resources

Read Helpshift Reviews, Testimonials & Customer References from 28 real Helpshift customers.

Browse Helpshift Case Studies, Customer Success Stories, & Customer References from 45 businesses that use Helpshift.

Watch Helpshift Customer Videos to learn why 2 businesses chose Helpshift.

FeaturedCustomers has 1,911,838+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.