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Helpshift

Read 28 Helpshift reviews and testimonials from customers, explore 52 case studies and customer success stories, and watch 2 customer videos to see why companies chose Helpshift as their Customer Support Software

Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. A customer management dashboard increases multi-agent efficiency, provides a rich-media content management system, and comprehensive troubleshooting features like detailed user device information and embedded device screenshots. Mobile development teams can integrate Helpshift with three or less lines of code to provide customers with a full-featured support interface.

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  • 28 Testimonials View
  • 52 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 4097 reference ratings
4.7/5.0 (4097)

28Testimonials

  • "We want to make sure that our customers have the same level of service on our mobile apps as they do on our website."

  • "Prior to Helpshift, players needed to exit Glu games entirely when they wanted to reach our customer care team. Now, with the ability to get the help they need in-game, …

  • "We Know that we could Potentially lose sales if Someone has to leave the app head to their inbox and wait when trying us out."

27 more testimonials currently locked

52 Case Studies

  • How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically …

  • How Mobile Apps Increase Engagement by Ditching Email Support

  • Tips From A Top Grossing App - How To Handle 2000 Tickets …

51 more case studies currently locked

2 Customer Videos

1 more videos currently locked

Additional Helpshift Information & Resources

Read Helpshift Reviews, Testimonials & Customer References from 28 real Helpshift customers.

Browse Helpshift Case Studies, Customer Success Stories, & Customer References from 52 businesses that use Helpshift.

Watch Helpshift Customer Videos to learn why 2 businesses chose Helpshift.