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Helpshift

Read 28 Helpshift reviews and testimonials from customers, explore 45 case studies and customer success stories, and watch 2 customer videos to see why companies chose Helpshift as their Customer Support Software

Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. A customer management dashboard increases multi-agent efficiency, provides a rich-media content management system, and comprehensive troubleshooting features like detailed user device information and embedded device screenshots. Mobile development teams can integrate Helpshift with three or less lines of code to provide customers with a full-featured support interface.

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  • 28 Testimonials View
  • 45 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 3985 reference ratings
4.7/5.0 (3985)

28Testimonials

  • "With Helpshift, we've been able to interact meaningfully with our players, strengthening our ability to provide them with the best experience possible."

    Todd Cash Zynga

  • "We Put our heart and soul into designing and building this beautiful app, to compromise on the customer support aspect of the app would be naive."

    David Senior CEO

  • "Prior to Helpshift, players needed to exit Glu games entirely when they wanted to reach our customer care team. Now, with the ability to get the help they need in-game, …

    Gabriel Turk Glumobile
27 more testimonials currently locked

45 Case Studies

  • How To Piot Support Costs Into Revenue

    Melinda Rosenberg Customer Service Manager

  • Why In - App Feedback Helps Developers Measure UX

    Thomas Watson Co-Founder

  • How A Startup Inspires Brand Ambassadors

    Rebecca Stelea Head of Customer Retention
44 more case studies currently locked

2 Customer Videos

1 more videos currently locked

Additional Helpshift Information & Resources

Read Helpshift Reviews, Testimonials & Customer References from 28 real Helpshift customers.

Browse Helpshift Case Studies, Customer Success Stories, & Customer References from 45 businesses that use Helpshift.

Watch Helpshift Customer Videos to learn why 2 businesses chose Helpshift.

FeaturedCustomers has 1,925,364+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.