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Helpshift

Read 28 Helpshift reviews and testimonials from customers, explore 52 case studies and customer success stories, and watch 2 customer videos to see why companies chose Helpshift as their Customer Service Software

Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. A customer management dashboard increases multi-agent efficiency, provides a rich-media content management system, and comprehensive troubleshooting features like detailed user device information and embedded device screenshots. Mobile development teams can integrate Helpshift with three or less lines of code to provide customers with a full-featured support interface.

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  • 28 Testimonials View
  • 52 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 4132 reference ratings
4.7/5.0 (4132)

28Testimonials

  • "It's great to be able to provide support to clients in a way they are comfortable."

    Andrew Hawkins Director

  • "Helpshift provides that real-time connected environment people have gotten so used to."

    Kevin Henrikson Partner Director of Engineering

  • "Prior to Helpshift, players needed to exit Glu games entirely when they wanted to reach our customer care team. Now, with the ability to get the help they need in-game, …

    Gabriel Turk Glumobile
27 more testimonials currently locked

52 Case Studies

  • How A Tinyco Agent Resolves Thousands of Customers Issues Daily

    Matt Director of Community

  • How Gaming Company Wooga Wins CX and Efficiency Game

    Guido Schenkel Head of Player Services

  • How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically …

    Kevin Henrikson Partner Director of Engineering
51 more case studies currently locked

2 Customer Videos

1 more videos currently locked

Additional Helpshift Information & Resources

Read Helpshift Reviews, Testimonials & Customer References from 28 real Helpshift customers.

Browse Helpshift Case Studies, Customer Success Stories, & Customer References from 52 businesses that use Helpshift.

Watch Helpshift Customer Videos to learn why 2 businesses chose Helpshift.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.