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Helpshift

Read 28 Helpshift reviews and testimonials from customers, explore 45 case studies and customer success stories, and watch 2 customer videos to see why companies chose Helpshift as their

Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. A customer management dashboard increases multi-agent efficiency, provides a rich-media content management system, and comprehensive troubleshooting features like detailed user device information and embedded device screenshots. Mobile development teams can integrate Helpshift with three or less lines of code to provide customers with a full-featured support interface.

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  • 28 Testimonials View
  • 45 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 3904 reference ratings
4.7/5.0 (3904)

28Testimonials

  • "Mulligan We've absolutely loved Helpshift here at Circa. It's been an MVP in our new Release."

    Matt Galligan CEO

  • "Other Support solutions don't offer in-app help. That's too big an advantage to pass up considering our market."

    Elizabeth de Luna Community Manager

  • “Helpshift has helped us as an organization to streamline our feedback process, and we’ve not only been able to significantly reduce our response times, but more accurately track emerging problems …

    Vanessa Ishii Engagement Editor
27 more testimonials currently locked

45 Case Studies

  • How Hothead Games Cut Contact Rates By 50%

    Peter Maurice Player Support Manager

  • How to Create A Better Brand Experience

    Corey Pool Interactive Product Manager

  • Why Lifelike Apps Stopped Using Zendesk

    Bob Gallagher VP of Operations
44 more case studies currently locked

2 Customer Videos

1 more videos currently locked

Additional Helpshift Information & Resources

Read Helpshift Reviews, Testimonials & Customer References from 28 real Helpshift customers.

Browse Helpshift Case Studies, Customer Success Stories, & Customer References from 45 businesses that use Helpshift.

Watch Helpshift Customer Videos to learn why 2 businesses chose Helpshift.

FeaturedCustomers has 1,908,522+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.