OVERALL CUSTOMER
REFERENCE RATING
4.7

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"Helpshift saved me $125,000 in FTE costs...."
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Director of Customer Success
"We have been able to Keep our Customer up to date on the latest news for OnArrival with Minimal added..."
McNeel Keenan
Strategic Initiatives Manager
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"Since switching from Zoho to Helpshift's in-app FAQs and In-app messaging our ticket volume has dropp..."
Sonia Ferrón
Wallapop
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"Helpshift has helped us as an organization to streamline our feedback process, and we’ve not only bee..."
Vanessa Ishii
Engagement Editor
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"The immediacy of Helpshift’s communication tool was our key motivation to making the change...."
Bob Gallagher
VP of Operations
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"With Helpshift, we've been able to interact meaningfully with our players, strengthening our ability..."
Todd Cash
Zynga
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"Mulligan We've absolutely loved Helpshift here at Circa. It's been an MVP in our new Release...."
Matt Galligan
CEO
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"Our data showed that customers with shorter response times were much happier. Web Chat has been a gam..."
Angel Brockbank
Director of Support
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"With helpshift, we’re able to provide a robust, proactive support experience to our 80 million monthl..."
Todd Gullion
Flipboard
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"It builds on all of the knowledge and learnings we’ve taken from all our previous games. It had to be..."
Gareth Jones
COO
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"Our customer experience vision is to invite users to be loyalists, improve engagement even more, and..."
Chiaki Osaka
Customer Experience Manager
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"Answering game play questions is a priority for us and it’s a big part of our high retention rates...."
Theresa
Player Specialist Leader
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"Once we Integrated with HelpShift, it was like a breath of fresh air...."
Ovuline
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"The more we can streamline our support workflow. The better for customers...."
Guido Schenkel
Head of Player Services
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"It's great to be able to provide support to clients in a way they are comfortable...."
Andrew Hawkins
Director
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Testimonials & Customer References of individual Helpshift customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Helpshift is the right business software or service for your company.

We monitor all 28 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.