OVERALL CUSTOMER
REFERENCE RATING
4.7

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"We Successfully used Helpshift to turn a 1 star rating into a 5 stars rating...."
Dotan Galron
Co-Founder
"We want to make sure that our customers have the same level of service on our mobile apps as they do..."
Jeremy MacKechnie
Customer Support Manager
"By using in-app support, we're bringing powerful tools for self-help as well as contacting a team mem..."
Jack Murrin
Shyp
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"The immediacy of Helpshift’s communication tool was our key motivation to making the change...."
Bob Gallagher
VP of Operations
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"I'd like to recommend Helpshift, not only for customer support but also as a communication and learni..."
Shimrit Shiran
Marketing Director
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"With Helpshift, we've been able to interact meaningfully with our players, strengthening our ability..."
Todd Cash
Zynga
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"We Know that we could Potentially lose sales if Someone has to leave the app head to their inbox and..."
Taylor Bloom
Founder
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"Prior to Helpshift, players needed to exit Glu games entirely when they wanted to reach our customer..."
Gabriel Turk
Glumobile
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"Since switching from Zoho to Helpshift's in-app FAQs and In-app messaging our ticket volume has dropp..."
Sonia Ferrón
Wallapop
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"The easier you make it for your players to self-serve — or if that fails — to seek customer support,..."
David Tamayo
Scopely
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"Our data showed that customers with shorter response times were much happier. Web Chat has been a gam..."
Angel Brockbank
Director of Support
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"It builds on all of the knowledge and learnings we’ve taken from all our previous games. It had to be..."
Gareth Jones
COO
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"Our customer experience vision is to invite users to be loyalists, improve engagement even more, and..."
Chiaki Osaka
Customer Experience Manager
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"Once we Integrated with HelpShift, it was like a breath of fresh air...."
Ovuline
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"It Defeats the Purpose if a solution makes things more difficult. we wanted a mobile solution so tha..."
Nicolas Bayerque
CEO
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"Answering game play questions is a priority for us and it’s a big part of our high retention rates...."
Theresa
Player Specialist Leader
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Testimonials & Customer References of individual Helpshift customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Helpshift is the right business software or service for your company.

We monitor all 28 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.