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Read 44 Kipsu reviews and testimonials from customers, explore 32 case studies and customer success stories, and watch customer videos to see why companies chose Kipsu as their Business Text Messaging Software

Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. Using real-time digital communication channels such as texting, internet chat and social messaging, customer-focused companies leverage Kipsu to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way.

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Customer Rating Review Score based on 2747 reference ratings
4.8/5.0 (2747)
  • Winter 2026 Top Performer Business Text Messaging Software
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44Testimonials

  • “Kipsu has helped us to respond quickly and effectively to issues and requests. I think that is a testament to the usefulness of Kipsu and text messaging. In person, if …

    Amelia Nickle Development Manager

  • “Kipsu has been an integral part of our hotels’ success for years. We launched the program in six properties in 2014 and have since implemented it in 20+ more. We …

    Nora Minichino Driftwood Hospitality Management

  • "Kipsu has, quite simply, fundamentally changed the way that we connect with our lodging guests to enhance their service."

    Coleen Reardon Deer Valley Resorts
43 more testimonials currently locked

32 Case Studies

  • Hilton Sydney Builds Meaningful Relationships with Guests Via Text Messaging

    Nick Lambrou Reservations Manager

  • Cambria Hotel & Suites Rapid City - Customer Case Study

    Aaron Stucker Assistant General Manager

  • How this Wyndham property ditched welcome phone calls for text messages to …

    Tara Leonard General Manager
31 more case studies currently locked

Additional Kipsu Information & Resources

Read Kipsu Reviews, Testimonials & Customer References from 44 real Kipsu customers.

Browse Kipsu Case Studies, Customer Success Stories, & Customer References from 32 businesses that use Kipsu.

FeaturedCustomers has 1,972,096+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.