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Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. Using real-time digital communication channels such as texting, internet chat and social messaging, customer-focused companies leverage Kipsu to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way.
“With Kipsu, we’ve really found that you keep real contact because it’s the receptionist saying to the guest: ‘I am going to text you’ - not ‘we’, but ‘I’ and …
"When guests can get answers directly from the source, it helps them feel more confident that their problem will be fixed, not to mention, they get to stay in the …
"Having the information automatically populate in Kipsu from OnQ not only makes it easier on our front office team, but there's also less room for typos and miistakes, so the …
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