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Medallia Concierge

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Read 31 Medallia Concierge reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Medallia Concierge as their Business Text Messaging Software

Medallia Concierge is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty.

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Customer Rating Review Score based on 2625 reference ratings
4.8/5.0 (2625)
  • Winter 2026 Top Performer Business Text Messaging Software
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31Testimonials

  • “Of course we could let employees use personal phone numbers, but that doesn’t let us follow along with their conversations and there’s just no data to pull from those interactions. …

    Isaac Schlabach Co-Owner

  • “We obviously had to make concessions for the safety of our guests, but we didn’t want to make it about cutting guest experience. The keys have been setting expectations and …

    Johnston McCutcheon Front Office Manager

  • "Without using a platform like Zingle, we could only talk to a few of our guests. But with Zingle, we can talk to every guest in a personalized way.”

    Chris Nelbach Director of Revenue
30 more testimonials currently locked

27 Case Studies

  • The Cosmopolitan Las Vegas Elevates Guest Experiences with Rose the Chatbot

    Mamie Peers Vice President, Digital Marketing

  • Great Wolf Resorts Improves Family Experiences & Increases On-Property Spend with Messaging

    Alex Ragazzo Manager of CX

  • Luxury Coastal Vacations Uses Messaging to Give Guests a Personal Touch

    Kenzie Garden Marketing Specialist
26 more case studies currently locked

Additional Medallia Concierge Information & Resources

Read Medallia Concierge Reviews, Testimonials & Customer References from 31 real Medallia Concierge customers.

Browse Medallia Concierge Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Medallia Concierge.

FeaturedCustomers has 1,911,721+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.