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Medallia Concierge

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Read 31 Medallia Concierge reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Medallia Concierge as their Business Text Messaging Software

Medallia Concierge is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty.

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Customer Rating Review Score based on 2563 reference ratings
4.8/5.0 (2563)
  • Winter 2026 Top Performer Business Text Messaging Software
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31Testimonials

  • “Of course we could let employees use personal phone numbers, but that doesn’t let us follow along with their conversations and there’s just no data to pull from those interactions. …

    Isaac Schlabach Co-Owner

  • “Before Zingle, we did everything over the phone. Call, leave messages, etc. Since 2017 we have increased the size of the team by one person and with an increase of …

    AJ Middleton Senior Program Manager

  • “Zingle has enabled us to reach customers in a whole new way. By combining the reach of social media and the convenience of texting, we have increased visits to our …

    Matthew Zirpolo Co-Founder/President
30 more testimonials currently locked

27 Case Studies

  • Law Firm Ross & Pines Utilizes Text Messaging to Improve Client Communication

    Noah Pines Partner

  • Kampgrounds of America Doubles Down on Messaging to Enhance Guest Experience

    Cole Reinhardt Kampgrounds of America

  • Great Wolf Resorts Improves Family Experiences & Increases On-Property Spend with Messaging

    Alex Ragazzo Manager of CX
26 more case studies currently locked

Additional Medallia Concierge Information & Resources

Read Medallia Concierge Reviews, Testimonials & Customer References from 31 real Medallia Concierge customers.

Browse Medallia Concierge Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Medallia Concierge.

FeaturedCustomers has 1,902,078+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.