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Medallia Concierge

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Read 31 Medallia Concierge reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Medallia Concierge as their Business Text Messaging Software

Medallia Concierge is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty.

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Customer Rating Review Score based on 2650 reference ratings
4.8/5.0 (2650)
  • Winter 2026 Top Performer Business Text Messaging Software
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31Testimonials

  • “Zingle has enabled us to reach customers in a whole new way. By combining the reach of social media and the convenience of texting, we have increased visits to our …

    Matthew Zirpolo Co-Founder/President

  • “With Medallia Concierge, we’re able to provide a frictionless path for our guests to communicate with us at any time during their guest journey.”

    Alex Ragazzo Manager of CX

  • “The great thing about integrating Zingle into our Opera PMS and HotSOS is that it removes several steps within the service process that could not be done with any other …

    Roland Ivy PBX/Instant Service Manager
30 more testimonials currently locked

27 Case Studies

  • The Cosmopolitan Las Vegas Elevates Guest Experiences with Rose the Chatbot

    Mamie Peers Vice President, Digital Marketing

  • Signature Flight Support - Customer Case Study

    Matt Long Station Manager

  • Manchester Grand Hyatt Improves Internal Staff Communication with Text Messaging

    Jenni Salisbury Colleague Experience Director
26 more case studies currently locked

Additional Medallia Concierge Information & Resources

Read Medallia Concierge Reviews, Testimonials & Customer References from 31 real Medallia Concierge customers.

Browse Medallia Concierge Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Medallia Concierge.

FeaturedCustomers has 1,912,602+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.