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Medallia Concierge

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Read 31 Medallia Concierge reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Medallia Concierge as their SMS Marketing Software

Medallia Concierge is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty.

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Customer Rating Review Score based on 2813 reference ratings
4.8/5.0 (2813)
  • Winter 2026 Top Performer Business Text Messaging Software
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31Testimonials

  • “We don’t believe contactless is the same thing as connectionless. In fact, we think it’s the opposite.”

    Anders Tylman-Mikiewicz Chief Product Officer

  • “With Medallia Concierge, we’re able to provide a frictionless path for our guests to communicate with us at any time during their guest journey.”

    Alex Ragazzo Manager of CX

  • "I utilize the Zingle app on my phone, which I actually find to be one of the most powerful pieces of the whole system. I can see all of those …

    Matt Long Station Manager
30 more testimonials currently locked

27 Case Studies

  • Kampgrounds of America boosts firewood sales 43.8% with Medallia Concierge

    Cole Reinhardt Kampgrounds of America

  • Hilton Grand Vacations boosts guest satisfaction 15% with Medallia Concierge

    Mitch Milner Director of Guest Services

  • MarBrisa Carlsbad Resort boosts guest satisfaction 15% with Medallia Concierge

    Mitch Milner Director of Guest Services
26 more case studies currently locked

Additional Medallia Concierge Information & Resources

Read Medallia Concierge Reviews, Testimonials & Customer References from 31 real Medallia Concierge customers.

Browse Medallia Concierge Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Medallia Concierge.

FeaturedCustomers has 2,129,534+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.