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Medallia Concierge

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Read 31 Medallia Concierge reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Medallia Concierge as their Business Text Messaging Software

Medallia Concierge is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty.

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  • 31TestimonialsView
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Customer Rating Review Scorebased on 2312 reference ratings
4.8/5.0 (2312)
  • Top Performer 2025 2025
    Winter 2025Top PerformerBusiness Text Messaging Software
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31Testimonials

  • “Our guests have taken advantage of that and call volumes have decreased and message volume has increased over time since we launched the service.”

    Tiaan HomannDirector of Rooms
30 more testimonialscurrently locked

27 Case Studies

  • Manchester Grand Hyatt Improves Internal Staff Communication with Text Messaging

    Jenni SalisburyColleague Experience Director
26 more case studiescurrently locked

Additional Medallia Concierge Information & Resources

Read Medallia Concierge Reviews, Testimonials & Customer References from 31 real Medallia Concierge customers.

Browse Medallia Concierge Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Medallia Concierge.

FeaturedCustomers has 1,821,557+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.