Birdeye

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Read 182 Birdeye reviews and testimonials from customers, explore 161 case studies and customer success stories, and watch 2 customer videos to see why companies chose Birdeye as their Review & Reputation Management Software

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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Customer Rating Review Scorebased on 4171 reference ratings
4.8/5.0 (4171)
  • Market Leader 2025 2025
    Summer 2025Market LeaderCompetitive Intelligence Software
  • Market Leader 2025 2025
    Winter 2025Market LeaderReview & Reputation Management Software
    • Market Leader 2024 2024
      Summer 2024Market LeaderLive Chat Software
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Featured Testimonials

  • "Grew our reviews fast and effectively! Love Birdeye! So happy we picked them!"

  • "You spend your time turning clients into evangelists, and then Birdeye will give them a platform to evangelize to the masses. It’s a perfect system. Everybody wins.”

  • "We knew we had happy patients but the word wasn’t getting out. Birdeye was the best investment we made for promoting our practice."

Featured Case Studies

  • How Madden Partners boosted their online presence and increased their customer base with Birdeye's all-in-one platform

  • Business texting: drives 35% business, with less rescheduling and more repeat customers

  • Real-time issue resolution drives high ratings and retention

Featured Customer Videos

Additional Birdeye Information & Resources

Read Birdeye Reviews, Testimonials & Customer References from 182 real Birdeye customers.

Browse Birdeye Case Studies, Customer Success Stories, & Customer References from 161 businesses that use Birdeye.

Watch Birdeye Customer Videos to learn why 2 businesses chose Birdeye.

Explore answers to frequently asked questions about Birdeye.