Birdeye

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Read 186 Birdeye reviews and testimonials from customers, explore 165 case studies and customer success stories, and watch 2 customer videos to see why companies chose Birdeye as their Review & Reputation Management Software

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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Customer Rating Review Score based on 4691 reference ratings
4.8/5.0 (4691)
  • Winter 2026 Market Leader Review & Reputation Management Software
    Press Release Report
  • Summer 2025 Market Leader Live Chat Software
    Press Release Report
    • Summer 2025 Market Leader Competitive Intelligence Software
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Featured Testimonials

  • “Birdeye makes our PPC campaigns more efficient and puts us in a better light when people are just searching and comparing us with other dentists. Being competitive in the market …

    Todd Boak SVP Marketing and Communications

  • "Before Birdeye, we were using emails as the only channel of review requests. After implementing SMS requests through Birdeye, we saw immediate results and doubled the number of reviews we're …

    George Grigoryan Marketing Director

  • “My gross was at $700,000 and the next year I’m up at $750,000, then more than $800,000. The only thing I did differently was use Birdeye.”

    Dennis Brender Treaty Oak Dental
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Featured Case Studies

  • How Churchills Sports Bar scored big reviews with Birdeye

  • How Chateau Development uses Inbox as a competitive advantage

    Connor Novotny Leasing Professional

  • Employee leaderboard with Birdeye increases sales

    Cindy McCabe Treasurer
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Featured Customer Videos

  • Complete Care - Customer Success Story (Kelly Palms - Director of Business Development)
    Play Video
    Kelly Palms Director of Business Development
  • How Birdeye’s all-in-one Experience Marketing platform has helped his business collect more reviews, increase online visibility, and supercharge growth
    Play Video
    Roger Williamson Owner/President
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Additional Birdeye Information & Resources

Read Birdeye Reviews, Testimonials & Customer References from 186 real Birdeye customers.

Browse Birdeye Case Studies, Customer Success Stories, & Customer References from 165 businesses that use Birdeye.

Watch Birdeye Customer Videos to learn why 2 businesses chose Birdeye.

Explore answers to frequently asked questions about Birdeye.

FeaturedCustomers has 1,908,221+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.