BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye to manage their reviews, be found online, collect gather customer feedback, interact with potential customers, ask customers to refer friends and family, improve operations and increase revenue.
BirdEye’s all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings, webchat, customer referrals, business insights, and competitive benchmarking.
33 Case Studies
33 companies using BirdEye share their challenges, decisions and results before, during and after implementing BirdEye software.
Describe who the software is best for - their role(s) within what kind of companies.
BirdEye enables businesses of all sizes to capture customer sentiment from over 150 review sites, social media, Net Promoter Scores, and support cases in real-time. BirdEye is used by businesses with 1, 10 or 10,000 locations.
How does this software benefit them?
BirdEye’s all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, ticketing for customer support, listings, webchat, customer surveys, actionable insights, and competitive benchmarking. With BirdEye, companies can put customers at the core of every business decision, turning feedback into insights, insights into action, and customer happiness into revenue.
How technical do users need to be to use the software?
Users do not have to be technical to use BirdEye.
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