1. Home
  2. Software Categories
  3. Review Management Software
  4. BirdEye

  • BirdEye

  • Website birdeye.com
  • Phone800-561-3357
  • Headquarters California
  • Connect
    • LinkedIn logo
    • Twitter logo
    • Facebook logo
    • Youtube logo

Vendor Awards

2019 Live Chat Software Market LeaderSummer 2019MARKET LEADERCUSTOMER SUCCESS REPORTLive Chat Software
See More Company Details +Hide Company Details -
Categories Review Management Software, Feedback and Reviews Management Systems, Live Chat Software, Online Survey Software
Specialties Reputation Marketing, Reviews Management, Enterprise Analytics, Reviews And Ratings More Less
BirdEye Customer Reference Ratings
(0-5 Scale)
4.7
Overall Customer Reference Ratings (690 Ratings)
6.0,94.0

4.7

Testimonials

(308 Ratings)

6.0,94.0

4.7

Case Studies

(382 Ratings)

BirdEye customer references have an aggregate content usefulness score of 4.7/5 based on 690 user ratings.

BirdEye is a Live Chat Software
Market Leader!

Summer 2019 Live Chat
Download
Customer Success Report

TRUSTED BY

See All Companies

About BirdEye

BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye to manage their reviews, be found online, collect gather customer feedback, interact with potential customers, ask customers to refer friends and family, improve operations and increase revenue. BirdEye’s all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings, webchat, customer referrals, business insights, and competitive benchmarking.

  • LinkedIn logo
  • Twitter logo
  • Facebook logo
  • Youtube logo
33 Case Studies

33 companies using BirdEye share their challenges, decisions and results before, during and after implementing BirdEye software.

view case Studies
31 Customer Testimonials

BirdEye reviews and testimonials from 31 real customers and users.

View Customer Testimonials
Read Our Review of BirdEye

Expert-prepared review of BirdEye's benefits, product features,
customer support and pricing.

READ REVIEW

Featured Customer References

Real Estate
51-200 EMPLOYEES
Kairoi Residential Customer Case Study
Taryn Austgen
Marketing and Public Relations Manager
READ CASE STUDY
Retail
501-1000 EMPLOYEES
Affordable Family Storage Customer Case Study
Gina Svendsen
Director of Marketing
READ CASE STUDY
Hospital & Health Care
201-500 EMPLOYEES
Family Care Center Customer Case Study
READ CASE STUDY
Company FAQs
Describe who the software is best for - their role(s) within what kind of companies.
BirdEye enables businesses of all sizes to capture customer sentiment from over 150 review sites, social media, Net Promoter Scores, and support cases in real-time. BirdEye is used by businesses with 1, 10 or 10,000 locations.
How does this software benefit them?
BirdEye’s all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, ticketing for customer support, listings, webchat, customer surveys, actionable insights, and competitive benchmarking. With BirdEye, companies can put customers at the core of every business decision, turning feedback into insights, insights into action, and customer happiness into revenue.
How technical do users need to be to use the software?
Users do not have to be technical to use BirdEye.
SEE ALL FAQS

Additional BirdEye Information & Resources

We monitor all 64 customer references & reviews to prevent fraudulent content. We only post customer references verified by the vendor.