Birdeye

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Read 186 Birdeye reviews and testimonials from customers, explore 165 case studies and customer success stories, and watch 2 customer videos to see why companies chose Birdeye as their Review & Reputation Management Software

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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Customer Rating Review Score based on 4668 reference ratings
4.8/5.0 (4668)
  • Summer 2025 Market Leader Live Chat Software
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  • Summer 2025 Market Leader Competitive Intelligence Software
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    • Winter 2025 Market Leader Review & Reputation Management Software
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Featured Testimonials

  • “Birdeye is a positive experience for our customers and us and it’s a profitable way to get our positive reputation out to the public. We honestly feel like it’s grown …

    Kathlyn Smith Owner & Responsible Master Plumber

  • "We switched to Birdeye because customer experience is paramount in a business where reputation is everything."

    Sabrina Modesitt Stonecreek Communities

  • "If you want to stay ahead, it’s all about keeping the competition in your rearview mirror."

    Jim Fowler Entrepreneur Magazine
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Featured Case Studies

  • 994% more Google reviews in 1 year boosts SEO and patient acquisition

    Jennifer Salinas Manager

  • Furnace Family improved customer engagement & online reputation

    Alisa Makowski Marketing Director

  • Moving the Needle with Birdeye’s Reviews and Listings

    Amanda Del Castillo Director of Marketing
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Featured Customer Videos

  • Complete Care - Customer Success Story (Kelly Palms - Director of Business Development)
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    Kelly Palms Director of Business Development
  • How Birdeye’s all-in-one Experience Marketing platform has helped his business collect more reviews, increase online visibility, and supercharge growth
    Play Video
    Roger Williamson Owner/President
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Additional Birdeye Information & Resources

Read Birdeye Reviews, Testimonials & Customer References from 186 real Birdeye customers.

Browse Birdeye Case Studies, Customer Success Stories, & Customer References from 165 businesses that use Birdeye.

Watch Birdeye Customer Videos to learn why 2 businesses chose Birdeye.

Explore answers to frequently asked questions about Birdeye.

FeaturedCustomers has 1,902,078+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.