Birdeye

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Read 186 Birdeye reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 2 customer videos to see why companies chose Birdeye as their Social Media Marketing Software

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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Customer Rating Review Score based on 5168 reference ratings
4.8/5.0 (5168)
  • Summer 2026 Market Leader Live Chat Software
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  • Summer 2026 Market Leader Competitive Intelligence Software
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    • Winter 2026 Market Leader Review & Reputation Management Software
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Featured Testimonials

  • "Having all of our listings in one place has really helped us manage our online presence effectively. It's like having a bird's eye view, so we can easily make updates …

    Charley Balbuena Director of Operations

  • "With Birdeye Interactions we’re able to do everything in one spot, from texting patients for reminders to replying to reviews. It’s amazing!"

    Albert Teague Teague Chiropractic Office

  • "We're using the AI tool to help us write posts more often. It helps generate ideas and when things get a little stale, it really helps us keep our content …

    Taylor Snow Marketing Coordinator
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Featured Case Studies

  • How Solomons Flooring MacGregor got 111 new reviews and improved their CX

  • Elevate Roofing Building a Bigger Presence with Social AI

    Gabriel Bello Marketing Director

  • How Bizinga Navigates Success through Innovative Sales and Birdeye

    JD Dammeier Founder and CEO
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Featured Customer Videos

  • How Birdeye’s all-in-one Experience Marketing platform has helped his business collect more reviews, increase online visibility, and supercharge growth
    Play Video
    Roger Williamson Owner/President
  • Complete Care - Customer Success Story (Kelly Palms - Director of Business Development)
    Play Video
    Kelly Palms Director of Business Development
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Additional Birdeye Information & Resources

Read Birdeye Reviews, Testimonials & Customer References from 186 real Birdeye customers.

Browse Birdeye Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Birdeye.

Watch Birdeye Customer Videos to learn why 2 businesses chose Birdeye.

Explore answers to frequently asked questions about Birdeye.

FeaturedCustomers has 2,116,827+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.