Birdeye

Premium
Read 186 Birdeye reviews and testimonials from customers, explore 165 case studies and customer success stories, and watch 2 customer videos to see why companies chose Birdeye as their Review & Reputation Management Software

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Show more
  • 186 Testimonials View
  • 165 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 4735 reference ratings
4.8/5.0 (4735)
  • Winter 2026 Market Leader Review & Reputation Management Software
  • Summer 2025 Market Leader Live Chat Software
    • Summer 2025 Market Leader Competitive Intelligence Software
More Awards

Featured Testimonials

  • "When searching for a cloud communications solution, customers turn to us for our unparallelled functionality, reliability and value."

  • “We no longer live in a world where you can dictate to a consumer what to believe or think about your product, service, or brand. In my view, great companies …

  • “Birdeye is a positive experience for our customers and us and it’s a profitable way to get our positive reputation out to the public. We honestly feel like it’s grown …

Featured Case Studies

  • How Hughston Clinic drives exceptional patient experience using feedback

  • How Complete Care increased patient acquisition by boosting reviews by 3000% with …

  • Generating revenue from reviews with Google Seller Ratings

Featured Customer Videos

  • How Birdeye’s all-in-one Experience Marketing platform has helped his business collect more reviews, increase online visibility, and supercharge growth
  • Complete Care - Customer Success Story (Kelly Palms - Director of Business Development)

Additional Birdeye Information & Resources

Read Birdeye Reviews, Testimonials & Customer References from 186 real Birdeye customers.

Browse Birdeye Case Studies, Customer Success Stories, & Customer References from 165 businesses that use Birdeye.

Watch Birdeye Customer Videos to learn why 2 businesses chose Birdeye.

Explore answers to frequently asked questions about Birdeye.