Birdeye

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Read 186 Birdeye reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 2 customer videos to see why companies chose Birdeye as their Review & Reputation Management Software

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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  • 171 Case Studies View
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Customer Rating Review Score based on 5015 reference ratings
4.8/5.0 (5015)
  • Summer 2026 Market Leader Competitive Intelligence Software
    Press Release Report
  • Winter 2026 Market Leader Review & Reputation Management Software
    Press Release Report
    • Summer 2025 Market Leader Live Chat Software
      Press Release Report
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Featured Testimonials

  • “Having effective and efficient systems to manage our practice is critical. Birdeye has helped us bring our mission of touching lives and inspiring life to more clients, which allows us …

    Steven Greer Chief Operation Officer

  • "So Easy and Great! Has increased our number of reviews by 98% and love the positive feedback! Love the regular emails after each review is submitted!"

    Cindy Johnson Marketing Manager

  • “Birdeye provides exactly what small businesses need - an automated software to collect and promote reviews.”

    Lacey Summers Bella Casa Group
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Featured Case Studies

  • How Home Instead leverages its online reputation to attract and convert new …

  • 300 More Reviews and Better Patient Interactions with Birdeye

    Katie Langenstein Office Manager

  • What 110 diner managers learned about their customer experience

    Denise D’Amico Johnson Communications Manager
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Featured Customer Videos

  • Complete Care - Customer Success Story (Kelly Palms - Director of Business Development)
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    Kelly Palms Director of Business Development
  • How Birdeye’s all-in-one Experience Marketing platform has helped his business collect more reviews, increase online visibility, and supercharge growth
    Play Video
    Roger Williamson Owner/President
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Additional Birdeye Information & Resources

Read Birdeye Reviews, Testimonials & Customer References from 186 real Birdeye customers.

Browse Birdeye Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Birdeye.

Watch Birdeye Customer Videos to learn why 2 businesses chose Birdeye.

Explore answers to frequently asked questions about Birdeye.

FeaturedCustomers has 2,011,770+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.