Birdeye

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Read 186 Birdeye reviews and testimonials from customers, explore 165 case studies and customer success stories, and watch 2 customer videos to see why companies chose Birdeye as their Review & Reputation Management Software

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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  • 186 Testimonials View
  • 165 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 4785 reference ratings
4.8/5.0 (4785)
  • Winter 2026 Market Leader Review & Reputation Management Software
  • Summer 2025 Market Leader Live Chat Software
    • Summer 2025 Market Leader Competitive Intelligence Software
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Featured Testimonials

  • "This is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 …

  • "It is by far the best money you can spend for getting the word out about your business/practice."

  • "It is sweet and to the point! It works! Very functional layout, easy to navigate and understand, and almost instantly started providing our company with results."

Featured Case Studies

  • Body Pleasure Piercing uses consistent customer experience to increase reviews by 304%

  • Increase in customer satisfaction with CX templates

  • 300 More Reviews and Better Patient Interactions with Birdeye

Featured Customer Videos

  • How Birdeye’s all-in-one Experience Marketing platform has helped his business collect more reviews, increase online visibility, and supercharge growth
  • Complete Care - Customer Success Story (Kelly Palms - Director of Business Development)

Additional Birdeye Information & Resources

Read Birdeye Reviews, Testimonials & Customer References from 186 real Birdeye customers.

Browse Birdeye Case Studies, Customer Success Stories, & Customer References from 165 businesses that use Birdeye.

Watch Birdeye Customer Videos to learn why 2 businesses chose Birdeye.

Explore answers to frequently asked questions about Birdeye.