Birdeye

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Read 186 Birdeye reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 2 customer videos to see why companies chose Birdeye as their Review & Reputation Management Software

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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  • 186 Testimonials View
  • 171 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 5070 reference ratings
4.8/5.0 (5070)
  • Summer 2026 Market Leader Live Chat Software
  • Summer 2026 Market Leader Competitive Intelligence Software
    • Winter 2026 Market Leader Review & Reputation Management Software
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Featured Testimonials

  • “The automation of the process really makes things easy. Birdeye helps us easily keep track of our reputation out in the market.”

  • “Our customers think of their vet as the other family doctors. They stick with us for multiple generations and the lifetime of their pet. So our social posts really need …

  • “Marketing alone can give you some success, but you also need to do a great job with your existing customers. New and potential customers do a lot of research before …

Featured Case Studies

  • Great Patient Experience Means 2x More Patients

  • Optimizing Coleman Taylor Transmissions' Online Presence with Birdeye Listings

  • Body Pleasure Piercing uses consistent customer experience to increase reviews by 304%

Featured Customer Videos

  • Complete Care - Customer Success Story (Kelly Palms - Director of Business Development)
  • How Birdeye’s all-in-one Experience Marketing platform has helped his business collect more reviews, increase online visibility, and supercharge growth

Additional Birdeye Information & Resources

Read Birdeye Reviews, Testimonials & Customer References from 186 real Birdeye customers.

Browse Birdeye Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Birdeye.

Watch Birdeye Customer Videos to learn why 2 businesses chose Birdeye.

Explore answers to frequently asked questions about Birdeye.