Birdeye

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Read 186 Birdeye reviews and testimonials from customers, explore 165 case studies and customer success stories, and watch 2 customer videos to see why companies chose Birdeye as their Review & Reputation Management Software

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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  • 186 Testimonials View
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Customer Rating Review Score based on 4755 reference ratings
4.8/5.0 (4755)
  • Winter 2026 Market Leader Review & Reputation Management Software
    Press Release Report
  • Summer 2025 Market Leader Live Chat Software
    Press Release Report
    • Summer 2025 Market Leader Competitive Intelligence Software
      Press Release Report
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Featured Testimonials

  • "In the previous 8 months before Birdeye, our average monthly Google review count had been 25 reviews across 16 locations. Since we signed up with Birdeye, we have been getting …

    Brandon Wipperfurth Director of Marketing

  • “As an analytical person, I love that Birdeye brings all our data and touchpoints together in one dashboard—something we used to have to search for across multiple sources.”

    Abigail Cassady Engagement Coordinator

  • "Birdeye automates the process of asking clients to recommend us via SMS and email, helping us continuously grow our number of patients."

    Adam Thorne Harley Street Dental Studio
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Featured Case Studies

  • How Pangea Properties improved customer experience during a pandemic

    Arun Das Head of Marketing and Technology

  • How an 18 location MedSpa responded and promoted their client experience

    René Fielder Chief Marketing Officer

  • How Loan Market Bowral got ahead of the game and secured more …

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Featured Customer Videos

  • How Birdeye’s all-in-one Experience Marketing platform has helped his business collect more reviews, increase online visibility, and supercharge growth
    Play Video
    Roger Williamson Owner/President
  • Complete Care - Customer Success Story (Kelly Palms - Director of Business Development)
    Play Video
    Kelly Palms Director of Business Development
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Additional Birdeye Information & Resources

Read Birdeye Reviews, Testimonials & Customer References from 186 real Birdeye customers.

Browse Birdeye Case Studies, Customer Success Stories, & Customer References from 165 businesses that use Birdeye.

Watch Birdeye Customer Videos to learn why 2 businesses chose Birdeye.

Explore answers to frequently asked questions about Birdeye.

FeaturedCustomers has 1,910,851+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.