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Birdeye

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Read 186 Birdeye reviews and testimonials from customers, explore 165 case studies and customer success stories, and watch 2 customer videos to see why companies chose Birdeye as their Review & Reputation Management Software

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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  • 186 Testimonials View
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Customer Rating Review Score based on 4623 reference ratings
4.8/5.0 (4623)
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    Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, …

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186Testimonials

  • “My gross was at $700,000 and the next year I’m up at $750,000, then more than $800,000. The only thing I did differently was use Birdeye.”

    Dennis Brender Treaty Oak Dental

  • “Birdeye is a positive experience for our customers and us and it’s a profitable way to get our positive reputation out to the public. We honestly feel like it’s grown …

    Kathlyn Smith Owner & Responsible Master Plumber

  • “Patients are those who already see you in the office, you are looking to attract people who have never seen or heard about you before. To attract these people to …

    Leonard Tau Pennsylvania Center for Dental Excellence
185 more testimonials currently locked

165 Case Studies

  • Employee leaderboard with Birdeye increases sales

    Cindy McCabe Treasurer

  • Castle Homes Property Services Building Better Customer Relationships with Birdeye

  • 20x more reviews boost SEO, site traffic and Customer Acquisition

164 more case studies currently locked

2 Customer Videos

  • How Birdeye’s all-in-one Experience Marketing platform has helped his business collect more reviews, increase online visibility, and supercharge growth
    Play Video
    Roger Williamson Owner/President
  • Complete Care - Customer Success Story (Kelly Palms - Director of Business Development)
    Play Video
    Kelly Palms Director of Business Development
1 more videos currently locked

Additional Birdeye Information & Resources

Read Birdeye Reviews, Testimonials & Customer References from 186 real Birdeye customers.

Browse Birdeye Case Studies, Customer Success Stories, & Customer References from 165 businesses that use Birdeye.

Watch Birdeye Customer Videos to learn why 2 businesses chose Birdeye.

Explore answers to frequently asked questions about Birdeye.

FeaturedCustomers has 1,895,966+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.