182 Birdeye Testimonials

"If you’re looking to have a great reputation and customer experience, Birdeye is going to help you. Birdeye makes managing patient experience so easy for your staff. It helps get everyone’s feedback so your potential patients see you provide exceptional experience on a regular basis. And it’s no extra work! With Birdeye our happy customers are leaving reviews and it feels like we've done a complete 180."

“We’ve had a great experience with Birdeye. It actually delivered what it promised. Within just 6 months of using this platform, our review volume has gone up rapidly. Before joining Birdeye, it took us nearly 6 ½ years to collect 1500 reviews for all our dealerships but Birdeye got us 915 reviews in just 6 months. That’s really impressive. The platform really works.”

“Birdeye has revolutionized the way we engage customers and promote positive user-generated content online. This partnership has optimized the review generation process at the most critical touchpoints in the customer journey. Consumer feedback analytics now drive innovation and improvements in our organization.”

"Our customer experience standards are very high. We use Birdeye on a daily basis to manage our operations. Real-time customer feedback and competitive insights give us the edge we need to sustain high level growth."

"When searching for a cloud communications solution, customers turn to us for our unparallelled functionality, reliability and value."

“We will continue to use Birdeye to fulfill our mission to provide the most outstanding service and efficient healthcare for all our patients.”

“We look for innovative ways to connect directly with our patients and gather real-time feedback.”

“The technicians have improved their performance because they want higher ratings. This system has made the team better at providing good customer service and fostering a customer-centric culture.”

“We've doubled our monthly new client appointments, all thanks to Webchat. The ability to reach out to each website visitor and answer questions wherever I am, at any time of day is a total game-changer.“

“People come in because of reviews. I’ve had 5x more business in 3 years due to Birdeye.”

”Birdeye has really helped us tighten the feedback loop between what patients are saying about us and our ability to respond. Factor in an intuitive dashboard and you have a patient experience/reputation management service that’s an integral part of our day-to-day operations.”

“Every person who’s using the platform, from diner level manager to district or regional or VP, has the ability to filter and fine-tune and make it work best for them.”

“Being able to send email and text review requests have allowed us to reach more people. We also have a better eye on all of the reviews that are coming in. This allows us to be more proactive in our responses, especially for those negative reviews. The faster we can reach out to our clients about any concerns, the better.”

“My gross was at $700,000 and the next year I’m up at $750,000, then more than $800,000. The only thing I did differently was use Birdeye.”

“Birdeye makes our PPC campaigns more efficient and puts us in a better light when people are just searching and comparing us with other dentists. Being competitive in the market is extremely important as most people will look to reviews from others as they want a real experience.”