177 Birdeye Testimonials

"If you’re looking to have a great reputation and customer experience, Birdeye is going to help you. Birdeye makes managing patient experience so easy for your staff. It helps get everyone’s feedback so your potential patients see you provide exceptional experience on a regular basis. And it’s no extra work! With Birdeye our happy customers are leaving reviews and it feels like we've done a complete 180."

“We’ve had a great experience with Birdeye. It actually delivered what it promised. Within just 6 months of using this platform, our review volume has gone up rapidly. Before joining Birdeye, it took us nearly 6 ½ years to collect 1500 reviews for all our dealerships but Birdeye got us 915 reviews in just 6 months. That’s really impressive. The platform really works.”

“Birdeye has revolutionized the way we engage customers and promote positive user-generated content online. This partnership has optimized the review generation process at the most critical touchpoints in the customer journey. Consumer feedback analytics now drive innovation and improvements in our organization.”

“The automation of the process really makes things easy. Birdeye helps us easily keep track of our reputation out in the market.”

"We have been THRILLED with every aspect of our interaction and dealings with Birdeye. Our office has never been busier and I feel that Birdeye has been a major reason for that. I would strongly recommend Birdeye to any business that is looking to optimize their online presence and grow their business."

"Birdeye is truly an asset to CornerStone Staffing. Thanks to Birdeye, our online reviews have more than doubled in the first 5 months of this year as compared to the same time frame last year."

"Birdeye is a great product and company. They are always looking to expand and iterate on their platform (a vital thing in today's world). The support we get is incredible."

"Birdeye is great for businesses because it allows us as owners to manage and see on a daily basis how our customers are perceiving our customer service. We receive updates daily so it is an easy way for myself to view and give immediate feed back, positive or negative, to our management team. You do a great job!"

"Birdeye has been an integral part of our marketing strategy over the years. Birdeye allows us to make it easy for happy clients to leave 5 star reviews but even more importantly when someone is unhappy we are quickly notified. Then our office manager is able to get in touch with the client and handle accordingly. We find that regardless if a potential client is referred to us from a past client, finds us online, or through local marketing they all to their research by looking us up online, reading reviews on website, and other 3rd party sites like Google and Facebook. One of my favorite new features has been the added service of webchat. I am constantly surprised at how many of our potential clients utilize this feature but also allows us to quickly communicate with past clients when they have questions and just need a quick answer. Overall our experience with Birdeye has been incredible, we are so thankful for the platform they provide for small businesses and their amazing customer service."

"I am an agency client of Birdeye. In my opinion, they have the best tools for review management and webchat/messaging. I have experience with two competitors, but Birdeye is the product we promote to our clients. Beyond that, our experience with the Birdeye team has been exceptional. One of our largest clients was exploring another solution due to integration with other industry software. Birdeye rallied the troops and figured out a solution that not only met their needs, but saved the client thousands of dollars in fees. One of the founders of the company was even involved in identifying our client's needs and the solution. That's going above-and-beyond!"

“Birdeye has completely restructured the way we do business. We're more agile in converting our sales leads because of Birdeye webchat, and we're seeing over twice as many internet search inquiries due to our ratings & reviews.”

"Birdeye provides intelligible insights to our teams so they can slice and dice survey and user-submitted review data based on our custom location hierarchy and actively ensure clients continue to bring their pets to THRIVE."

“Birdeye is user-friendly and has completely alleviated the pressure of managing reviews from multiple sites. Birdeye has helped us maintain and improve client relationships by allowing us to quickly respond to good reviews and resolve conflicts.”

“Birdeye said they would improve my online reputation and they weren’t kidding! I’ve been very happy with the results we’ve seen using Birdeye.”

“I would definitely recommend Birdeye as a student communication solution. User-friendly, easy to use, puts you in front of the customer, and gives you control!”