Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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Customer Rating Review Scorebased on 3469 reference ratings
4.8/5.0 (3469)
  • Top Performer 2025 2025
    Winter 2025Top PerformerReview & Reputation Management Software
    Press ReleaseReport

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Featured Testimonials

  • “Working with Broadly has exceeded our expectations. Their Partner Management and Engineering team has been exceptional and highly communicative every step of the way. The Broadly product integrates seamlessly with Gingr and automates the review request process for our customers, saving them a lot of time. Hundreds of Gingr customers are using Broadly and just rave about its impact on their businesses. We know they’re in good hands because of Broadly’s dedicated customer support team.”

    Michelle OberChief Executive Officer

  • “Broadly has become an extension of our company and it feels like they’re actually invested in our business. They’ve been a great resource for customer retention, visibility, and it’s well worth what we pay.”

    DentAway Paintless Dent Repair

  • "We just opened 10 months ago, so the reviews you see right now were acquired since last September. There’s no doubt that reviews are driving the traffic. We’ve seen tons of business growth."

    LAiMA OBGYN
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Featured Case Studies

  • Broadly helped increase my reviews and online visibility by 300%

    Carl KuoOwner

  • Gwyndows Window Cleaning - Customer Case Study

    Robin HallOwner

  • Fusion 3 Salon - Customer Case Study

    Larry PhillipsOwner
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Featured Customer Videos

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Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.

FeaturedCustomers has 1,847,720+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.