Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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Customer Rating Review Score based on 3825 reference ratings
4.8/5.0 (3825)
  • Winter 2026 Top Performer Review & Reputation Management Software
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Featured Testimonials

  • "Broadly is the first company that I’ve used in 10 years that I’ve actually seen results on Google and the money that we’re spending working for us. My favorite thing …

    Burkell Plumbing Burkell Plumbing

  • "Soon after signing up with Broadly, we started to get new leads from our website. We’ve gotten over 300 reviews, mainly because of how easy the app is to use. …

    John Flores Valley Duct & Testing

  • “With Broadly, we saw near-instant results.”

    Paul Campanella Paul Campanella’s Auto & Tire
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Featured Case Studies

  • Vallarta Food Tours - Customer Case Study

  • Broadly is Neighborly’s vendor of the year

  • Broadly helped increase our revenue 140%

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Featured Customer Videos

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Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.