Broadly

Premium
Read 42 Broadly reviews and testimonials from customers, explore 49 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

Show more
  • 42 Testimonials View
  • 49 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 3994 reference ratings
4.8/5.0 (3994)
  • Winter 2026 Top Performer Review & Reputation Management Software

Featured Testimonials

  • “Broadly has become an extension of our company and it feels like they’re actually invested in our business. They’ve been a great resource for customer retention, visibility, and it’s well …

  • "Our biggest competitors are dealerships. Now we have just as many Google reviews as the main dealership here, which drives our business. People choose us over them because of our …

  • "Our customer base has grown 15% in the first 3 months since adding Broadly. Having an online reviews platform has sharpened our focus on delivering stellar customer service."

Featured Case Studies

  • Broadly helped increase my revenue 180%

  • Gwyndows Window Cleaning - Customer Case Study

  • Broadly has increased my annual revenue by 25%

Featured Customer Videos

Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 49 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.