Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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Customer Rating Review Score based on 3696 reference ratings
4.8/5.0 (3696)
  • Winter 2025 Top Performer Review & Reputation Management Software
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Featured Testimonials

  • "When I ask my clients, ‘how did you find me?’ They say, ‘I did a search online, I read your reviews and yours are the best.’ That’s money in the …

    Central Park Pet Retreat

  • "Broadly allows us to get the right feedback from customers. It’s easy for us to increase our online presence now. We’ve gotten a lot more reviews which we wouldn’t have …

    R&C Auto Service

  • "Since we launched Broadly and integrated the platform with our shop management system, from June 2019 to June 2020 we increased our new customer count by 41 percent — it …

    Jay Levan Yokley’s Automotive
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Featured Case Studies

  • Kilgore & Co. Accountancy - Customer Case Study

    Randall Kilgore Owner

  • Broadly helped increase our revenue 140%

  • Vallarta Food Tours - Customer Case Study

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Featured Customer Videos

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Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.

FeaturedCustomers has 1,899,738+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.