Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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Customer Rating Review Scorebased on 3495 reference ratings
4.8/5.0 (3495)
  • Top Performer 2025 2025
    Winter 2025Top PerformerReview & Reputation Management Software

Featured Testimonials

  • "Our reviews are phenomenal. If anyone asks that they should do to help their business I always say ‘You have to try Broadly’. The more reviews we have, the more clients come knocking on our door."

  • "Since starting Broadly, so many things have improved. Now all we have to do is point to our reviews. When we’re hiring it’s easier, when we’re selling it’s easier."

  • “People always reference my reviews. Now my work speaks for itself online, people often tell me they found me by doing a Google search organically!”

Featured Case Studies

  • Jongle Beach - Customer Case Study

  • City Rent-A-Car - Customer Case Study

  • Broadly helped my local business increase our annual revenue by 20%

Featured Customer Videos

Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.