Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 49 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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  • 42 Testimonials View
  • 49 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 3922 reference ratings
4.8/5.0 (3922)
  • Winter 2026 Top Performer Review & Reputation Management Software

Featured Testimonials

  • "Our customer base is growing, employees are growing and revenue is growing in part because of Broadly. Our number of reviews has increased across multiple platforms. We’re more trusted because …

  • "Our biggest competitors are dealerships. Now we have just as many Google reviews as the main dealership here, which drives our business. People choose us over them because of our …

  • “Broadly has made it so easy for us to capture feedback from our customers. We love that we can follow up with them on any issues in a timely manner …

Featured Case Studies

  • Broadly Partner Spotlight Castrol and Bosch Complete Auto Repair

  • Bridge City Limo - Customer Case Study

  • Strobel Dentistry - Customer Case Study

Featured Customer Videos

Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 49 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.