Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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Customer Rating Review Scorebased on 3551 reference ratings
4.8/5.0 (3551)
  • Top Performer 2025 2025
    Winter 2025Top PerformerReview & Reputation Management Software
    Press ReleaseReport

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Featured Testimonials

  • "Our reviews are phenomenal. If anyone asks that they should do to help their business I always say ‘You have to try Broadly’. The more reviews we have, the more clients come knocking on our door."

    Prenatal Peek

  • "Once people see that we have all 5-star reviews, they’re impressed! We track that new clients are coming in evenly from Google, Yelp, and referrals."

    Sage Blossom MassageSage Blossom Massage

  • "Our customer base has grown 15% in the first 3 months since adding Broadly. Having an online reviews platform has sharpened our focus on delivering stellar customer service."

    Quality Pool Service
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Featured Case Studies

  • Brothers Pool Service & Repair - Customer Case Study

    Greg VillafanaOwner

  • Broadly Helps Pet Business Serve Nevada’s Four-Legged Friends

    Justin PhelpsOwner

  • Broadly helped increase my revenue 30%

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Featured Customer Videos

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Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.

FeaturedCustomers has 1,868,043+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.