Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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  • 42 Testimonials View
  • 47 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 3780 reference ratings
4.8/5.0 (3780)
  • Winter 2026 Top Performer Review & Reputation Management Software

Featured Testimonials

  • "The results we’ve had are crazy good, we can’t believe it. If someone told me that we would have this kind of success with Broadly I would not have believed …

  • "Our customer base has grown 15% in the first 3 months since adding Broadly. Having an online reviews platform has sharpened our focus on delivering stellar customer service."

  • "Since we launched Broadly and integrated the platform with our shop management system, from June 2019 to June 2020 we increased our new customer count by 41 percent — it …

Featured Case Studies

  • Broadly has increased my annual revenue by 25%

  • Clear Lake Dental Care - Customer Case Study

  • Broadly helped increase my revenue 180%

Featured Customer Videos

Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.