Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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Customer Rating Review Scorebased on 3580 reference ratings
4.8/5.0 (3580)
  • Top Performer 2025 2025
    Winter 2025Top PerformerReview & Reputation Management Software
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Featured Testimonials

  • "Our customer base has grown 15% in the first 3 months since adding Broadly. Having an online reviews platform has sharpened our focus on delivering stellar customer service."

    Quality Pool Service

  • "We were just asking for reviews when people were in the building. We also used another review driver before but the success rate was low and we were unhappy with it."

    Anthony CampanellaPaul Campanella’s Auto & Tire

  • “Having Broadly is a game-changer. The amount of new clients and new leads that have come in since has increased beyond expectations.”

    Affordable Roofing ContractorsAffordable Roofing Contractors
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Featured Case Studies

  • Harper Carpet Care - Customer Case Study

    Christi HarperOwner

  • Vallarta Food Tours - Customer Case Study

  • Sage Blossom Massage - Customer Case Study

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Featured Customer Videos

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Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.

FeaturedCustomers has 1,875,568+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.