Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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Customer Rating Review Scorebased on 3604 reference ratings
4.8/5.0 (3604)
  • Top Performer 2025 2025
    Winter 2025Top PerformerReview & Reputation Management Software

Featured Testimonials

  • "We have quadrupled our business since starting with Broadly. People reference our reviews on Google and Yelp all the time – they drive our business."

  • “We find all customer feedback beneficial for our business. Broadly makes it easy for us to gather feedback to better know how we are performing. We love that we have the opportunity to follow up and make things right with participants.”

  • "Once people see that we have all 5-star reviews, they’re impressed! We track that new clients are coming in evenly from Google, Yelp, and referrals."

Featured Case Studies

  • Twin Cities Furnace Cleaning - Customer Case Study

  • City Rent-A-Car - Customer Case Study

  • Art Tile - Customer Case Study

Featured Customer Videos

Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.