Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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Customer Rating Review Scorebased on 3531 reference ratings
4.8/5.0 (3531)
  • Top Performer 2025 2025
    Winter 2025Top PerformerReview & Reputation Management Software
    Press ReleaseReport

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Featured Testimonials

  • "Broadly is the first company that I’ve used in 10 years that I’ve actually seen results on Google and the money that we’re spending working for us. My favorite thing is the fact that I can see our numbers and reviews actually growing."

    Burkell PlumbingBurkell Plumbing

  • "Once people see that we have all 5-star reviews, they’re impressed! We track that new clients are coming in evenly from Google, Yelp, and referrals."

    Sage Blossom MassageSage Blossom Massage

  • “We went from almost non-existent on Google to #1 in our area, thanks to Broadly. Our customers constantly refer to our reviews when we ask them how they found us. We’ve been able to grow our reputation and stand out online and we wouldn’t have seen this amount of success without Broadly.”

    Napa Valley Window Cleaners
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Featured Case Studies

  • Broadly Partner Spotlight Castrol and Bosch Complete Auto Repair

    Emily EastmanStrategic Partnerships Manager

  • Twin Cities Furnace Cleaning - Customer Case Study

    Lisa AdwanTwin Cities Furnace Cleaning

  • Art Tile - Customer Case Study

    Patrick FeelyOwner
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Featured Customer Videos

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Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.

FeaturedCustomers has 1,861,052+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.