Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 49 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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  • 42 Testimonials View
  • 49 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 3955 reference ratings
4.8/5.0 (3955)
  • Winter 2026 Top Performer Review & Reputation Management Software

Featured Testimonials

  • "Broadly posts our reviews directly onto our website which gives my reviews more credibility. This automatically boosts our SEO. We’ve seen a huge improvement in the reviews and business."

  • "Soon after signing up with Broadly, we started to get new leads from our website. We’ve gotten over 300 reviews, mainly because of how easy the app is to use. …

  • "We get up to half of our new weekly business from reviews. I’ve added another source of income to my business because of Broadly. We did a good job but …

Featured Case Studies

  • Jongle Beach - Customer Case Study

  • Broadly Helps Pet Business Serve Nevada’s Four-Legged Friends

  • Broadly helped my local business increase its annual revenue by 38%

Featured Customer Videos

Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 49 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.