Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 48 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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  • 42 Testimonials View
  • 48 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 4019 reference ratings
4.8/5.0 (4019)
  • Winter 2026 Top Performer Review & Reputation Management Software
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Featured Testimonials

  • “Any reputable business needs to partner with Broadly. This service is what helps separate us from our competition. We are now a leader in our industry because using Broadly makes …

    Miracle Method

  • “We find all customer feedback beneficial for our business. Broadly makes it easy for us to gather feedback to better know how we are performing. We love that we have …

    Vallarta Food Tours

  • "Broadly allows us to get the right feedback from customers. It’s easy for us to increase our online presence now. We’ve gotten a lot more reviews which we wouldn’t have …

    R&C Auto Service
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Featured Case Studies

  • Quality Pool Service boosts customer base 15% with Broadly

  • LAiMA OBGYN triples weekly patient volume with Broadly

  • Family Paw doubles revenue and appointments with Broadly

    Justin Phelps Owner
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Featured Customer Videos

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Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 48 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.

FeaturedCustomers has 2,127,770+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.