Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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Customer Rating Review Scorebased on 3316 reference ratings
4.8/5.0 (3316)
  • Top Performer 2025 2025
    Winter 2025Top PerformerReview & Reputation Management Software

Featured Testimonials

  • "When I ask my clients, ‘how did you find me?’ They say, ‘I did a search online, I read your reviews and yours are the best.’ That’s money in the bank."

  • “Broadly has become an extension of our company and it feels like they’re actually invested in our business. They’ve been a great resource for customer retention, visibility, and it’s well worth what we pay.”

  • “I used to be nervous anytime I’d receive a notification about a pending review on Google, Yelp or Facebook. Since starting with Broadly, I’m now excited to see new review notifications! Broadly makes online reputation management super easy for small businesses.”

Featured Case Studies

  • Broadly helped increase my revenue 50%

  • Broadly helped my practice grow its customer volume by 17%

  • Energy Saving Pros - Customer Case Study

Featured Customer Videos

Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.