Broadly

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Read 42 Broadly reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 3 customer videos to see why companies chose Broadly as their Feedback and Reviews Management Systems

Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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Customer Rating Review Score based on 3723 reference ratings
4.8/5.0 (3723)
  • Winter 2025 Top Performer Review & Reputation Management Software
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Featured Testimonials

  • "Our biggest competitors are dealerships. Now we have just as many Google reviews as the main dealership here, which drives our business. People choose us over them because of our …

    Mike SEO

  • “The more we engage with customers using Broadly, the more we move away from impersonal clicks on the computer to building real relationships. And that’s really valuable for them and …

    Jacque Preble Owner

  • "The results we’ve had are crazy good, we can’t believe it. If someone told me that we would have this kind of success with Broadly I would not have believed …

    Window Genie of East Valley
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Featured Case Studies

  • Broadly Partner Spotlight Castrol and Bosch Complete Auto Repair

    Emily Eastman Strategic Partnerships Manager

  • Broadly helped increase my revenue 30%

  • Broadly helped my local business increase its annual revenue by 38%

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Featured Customer Videos

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Additional Broadly Information & Resources

Read Broadly Reviews, Testimonials & Customer References from 42 real Broadly customers.

Browse Broadly Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Broadly.

Watch Broadly Customer Videos to learn why 3 businesses chose Broadly.

FeaturedCustomers has 1,906,475+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.