“We find all customer feedback beneficial for our business. Broadly makes it easy for us to gather feedback to better know how we are performing. We love that we have the opportunity to follow up and make things right with participants.”
"When I ask my clients, ‘how did you find me?’ They say, ‘I did a search online, I read your reviews and yours are the best.’ That’s money in the bank."
“Broadly has made it so easy for us to capture feedback from our customers. We love that we can follow up with them on any issues in a timely manner and that we can make sure they feel heard. This has been great for our business.”
"Since starting Broadly, so many things have improved. Now all we have to do is point to our reviews. When we’re hiring it’s easier, when we’re selling it’s easier."
"Before I was hearing all these great things about our company but the feedback wasn’t going online. Broadly makes that great feedback visible online."
“People always reference my reviews. Now my work speaks for itself online, people often tell me they found me by doing a Google search organically!”
“Our sales have almost doubled since working with Broadly. We have gotten so many new repeat customers its been amazing!”
"Once people see that we have all 5-star reviews, they’re impressed! We track that new clients are coming in evenly from Google, Yelp, and referrals."
“Having Broadly is a game-changer. The amount of new clients and new leads that have come in since has increased beyond expectations.”
"Over the past two years, our business has grown approximately 25%, we’ve added two new specialty areas, and we’re investing in a new 1700 sq. ft. research institute. We wouldn’t have been able to do it without Broadly."
"Broadly is the first company that I’ve used in 10 years that I’ve actually seen results on Google and the money that we’re spending working for us. My favorite thing is the fact that I can see our numbers and reviews actually growing."
"I’ve been getting great feedback that people are finding us from our reviews. I ask my customers, ‘how did you hear about Pool Whip?‘ The response is always ‘reviews.’ I’ve established quite a name for myself already."
“The more we engage with customers using Broadly, the more we move away from impersonal clicks on the computer to building real relationships. And that’s really valuable for them and for us.”
"We get up to half of our new weekly business from reviews. I’ve added another source of income to my business because of Broadly. We did a good job but Broadly puts reviews out there to bring new customers in."
"I often have people tell me on the phone tell me that they chose our business because of our five-star Google reviews. I wish all of my vendors were as responsive and productive as Broadly."