42 Broadly Testimonials

“With Broadly, we saw near-instant results.”

“Broadly has become an extension of our company and it feels like they’re actually invested in our business. They’ve been a great resource for customer retention, visibility, and it’s well worth what we pay.”

"Our customer base has grown 15% in the first 3 months since adding Broadly. Having an online reviews platform has sharpened our focus on delivering stellar customer service."

"We just opened 10 months ago, so the reviews you see right now were acquired since last September. There’s no doubt that reviews are driving the traffic. We’ve seen tons of business growth."

"Broadly allows us to get the right feedback from customers. It’s easy for us to increase our online presence now. We’ve gotten a lot more reviews which we wouldn’t have gotten otherwise."

"Our reviews are phenomenal. If anyone asks that they should do to help their business I always say ‘You have to try Broadly’. The more reviews we have, the more clients come knocking on our door."

"We have quadrupled our business since starting with Broadly. People reference our reviews on Google and Yelp all the time – they drive our business."

"The results we’ve had are crazy good, we can’t believe it. If someone told me that we would have this kind of success with Broadly I would not have believed them. All the other franchises that sign up are perplexed."

“Almost every day people will say ‘I’ve been looking around, and your reviews are awesome.’ The biggest gift that Broadly gave us is Google reviews. Prior to Broadly, we didn’t have much of a web presence on Google, so I was really thankful to Ben for pointing that out. Google is what matters. Considering that we are buying AdWords, it would make sense that we would build out our web presence. I learned a lot from Ben and from our conversation. In terms of our ROI, Broadly has been huge – it really has.”

"Broadly posts our reviews directly onto our website which gives my reviews more credibility. This automatically boosts our SEO. We’ve seen a huge improvement in the reviews and business."

"Our customer base is growing, employees are growing and revenue is growing in part because of Broadly. Our number of reviews has increased across multiple platforms. We’re more trusted because of the reviews."

"We’ve been very excited about Broadly. We’re going to use this product long-term. Broadly has made getting reviews so easy. I don’t have to explain anything anymore to clients, it’s all done for me."

"Our biggest competitors are dealerships. Now we have just as many Google reviews as the main dealership here, which drives our business. People choose us over them because of our reviews."

"When I ask my clients, ‘how did you find me?’ They say, ‘I did a search online, I read your reviews and yours are the best.’ That’s money in the bank."

“We find all customer feedback beneficial for our business. Broadly makes it easy for us to gather feedback to better know how we are performing. We love that we have the opportunity to follow up and make things right with participants.”