42 Broadly Testimonials

“Broadly has immensely improved our internet presence and client lead conversion rate. The tools and services provided by Broadly save us time and money on a regular basis, that no other firm can compare with.”

“Almost every day people will say ‘I’ve been looking around, and your reviews are awesome.’ The biggest gift that Broadly gave us is Google reviews. Prior to Broadly, we didn’t have much of a web presence on Google, so I was really thankful to Ben for pointing that out. Google is what matters. Considering that we are buying AdWords, it would make sense that we would build out our web presence. I learned a lot from Ben and from our conversation. In terms of our ROI, Broadly has been huge – it really has.”

“Broadly has made it so easy for us to capture feedback from our customers. We love that we can follow up with them on any issues in a timely manner and that we can make sure they feel heard. This has been great for our business.”

“Broadly has become an extension of our company and it feels like they’re actually invested in our business. They’ve been a great resource for customer retention, visibility, and it’s well worth what we pay.”

“I used to be nervous anytime I’d receive a notification about a pending review on Google, Yelp or Facebook. Since starting with Broadly, I’m now excited to see new review notifications! Broadly makes online reputation management super easy for small businesses.”

“We went from almost non-existent on Google to #1 in our area, thanks to Broadly. Our customers constantly refer to our reviews when we ask them how they found us. We’ve been able to grow our reputation and stand out online and we wouldn’t have seen this amount of success without Broadly.”

“Any reputable business needs to partner with Broadly. This service is what helps separate us from our competition. We are now a leader in our industry because using Broadly makes us stand out online.”

“It’s fantastic. I don’t have to worry. It’s very little work and maintenance for me. I just react to the morning report on the app – these messages came in, here’s a new review to read, check this text from a customer. It’s really just set it and forget it.”

“You have more reviews than anyone else. They’re all 4.7 stars and recent.”

"Since we launched Broadly and integrated the platform with our shop management system, from June 2019 to June 2020 we increased our new customer count by 41 percent — it really blew us away."

"Soon after signing up with Broadly, we started to get new leads from our website. We’ve gotten over 300 reviews, mainly because of how easy the app is to use. They have helped us stay at the top of our category on Google - for a fraction of the cost! I would recommend highly Broadly for any kind of business looking to grow."

"As a business owner, I used to get a pit in my stomach every time I got a notification that said "You have a new review!" Far too often, people would only leave reviews if they were upset or dissatisfied. Since starting with Broadly, I get excited every time I see those words. I've gotten more positive reviews in 2 months than I have in 13 years of business!"

“But with Broadly we have the ability to actually zoom in see what customers are saying about their individual experiences in the reviews and make adjustments to improve the service and experience on the ground level.”

"We've always had great word-of-mouth referrals, but Broadly's helped us shine online too, which has exponentially boosted our business.”

"Bosch is committed to helping our shops pair personal customer service with a high-tech customer experience. Broadly is one of our preferred vendors because of their commitment to a user-first mindset. The Broadly app helps our shops attract leads, engage with customers, and build stronger online reputations so they can win more business. Our partnership with Broadly allows us to further enrich the auto repair experience for our end-users"