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Textline is not just about giving you the tools to manage text messaging, it’s about allowing you as an organization, a brand, a small business to get on the ground level with your customers. Whether it’s customer support when there is an issue or just welcoming them when they are excited to make a purchase, Textline lets you connect with your customers directly. No more email, no more phone calls, no more apps.
“Part of how we're getting those quick response rates is that text responses are actually personalized and really relevant to where they are in the customer experience.”
"It’s the same for all of us. You get an email; you don’t check your email every time you get an email, you look at your email when you think …
“We absolutely love the integration of Freshworks and Textline. It’s easy to train our new hires on; there are always new features available. Our support team constantly gets praised on …
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