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Read 774 Twilio reviews and testimonials from customers, explore 573 case studies and customer success stories, and watch 64 customer videos to see why companies chose Twilio as their Business Text Messaging Software

Twilio, a software and cloud-based communications platform, enables developers and businesses to rapidly build and deploy communication solutions that meet their specific needs. Whether integrating voice, messaging and/or VoIP capabilities into a web or mobile app or building a complete system like a call center, Twilio removes the traditional obstacles to creating effective communications experiences. Twilio gives businesses the ability to innovate, prototype, create, and connect with their customers at the right time and in the way. The company is privately held and based in San Francisco, California.

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  • 774 Testimonials View
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Customer Rating Review Score based on 7836 reference ratings
4.7/5.0 (7836)
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    4.8 / 5.0 (3232)

    Plivo is a fast-growing cloud telephony startup backed by the same investors as Skype, Facebook, Google, Dropbox, Lyft and Airbnb. They have raised $2M thus far, became profitable over an year ago, and are scaling exponentially. They are looking for people who are excited to grow and have a direct …

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774Testimonials

  • “The biggest hurdle to get over was around internal processes like training customer service and coordinating the release across iOS, Android, and web. If we had any issues, Twilio was …

    Edward Dowling Product Manager

  • "Twilio's ease of use, utility pricing model, and proven scale help keep our campaigns running smoothly. Our clients were thrilled at how fast and reliable Twilio was during our most …

    Mia Ruiz-Escoto Senior Interactive Producer

  • "Our customer, Dr. Consulta had two major business goals. One was to deliver value via interaction with AI agents, demonstrating that the experience would be personalized and not spam. And …

    Vinícius Reis CTO and Founder
773 more testimonials currently locked

573 Case Studies

  • Balboa Digital Builds High-Quality Call Center Solutions with Twilio

    Kevin Wagoner Managing Partner

  • Sprint Puts the Magic Back in Advertising with a Campaign Powered by …

    Mia Ruiz-Escoto Senior Interactive Producer

  • How Magalu drives conversion with Twilio Flex and WhatsApp

    Aline La Motta Product Manager
572 more case studies currently locked

64 Customer Videos

  • Redbeacon & The Home Depot Build The Call Center They Need
    Play Video
    Anthony Rodio Chief Executive Officer
  • Uber Goes International with Twilio
    Play Video
    Travis Kalanick Co-Founder and CEO
  • Camping World and Twilio Personalizing customer communications
    Play Video
    Brad Greene Senior Director of Marketing Technology
63 more videos currently locked

Additional Twilio Information & Resources

Read Twilio Reviews, Testimonials & Customer References from 774 real Twilio customers.

Browse Twilio Case Studies, Customer Success Stories, & Customer References from 573 businesses that use Twilio.

Watch Twilio Customer Videos to learn why 64 businesses chose Twilio.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.