Business text messaging software helps enterprises improve their communication and marketing strategies by facilitating 1-on-1 texting on a new dedicated number or an existing line. The solution helps both small and large companies to maximize revenue and sales, enhance brand perception, and boost communications.
What to Look For In Business Text Messaging SoftwareBusiness text messaging software helps enterprises improve their communication and marketing strategies by facilitating 1-on-1 texting on a new dedicated number or an existing line. The solution helps both small and large companies to maximize revenue and sales, enhance brand perception, and boost communications.
Business text messaging tools allow you to use a toll-free or regular 10-digit phone number to receive and send business communications via text. They permit you to swiftly register a new number or enable an existing VoIP line or landline. Plus, the software allows your customers to text your customer service with their sales inquiries, feedback, comments, and questions. They don’t need to install a new app on their phone as the business SMS number functions similar to regular text messaging.
You can save time by re-utilizing your frequently sent messages, inbox replies, campaigns, keyword confirmation messages, and autoresponders.
This feature makes it simple to include audience targeting in your text marketing plan. It empowers you to execute relevant and smarter campaigns.
Ask your subscribers about the details you want to know about them. The software stores this data in custom fields for utilization in future campaigns.
Handle your data and send individualized text campaigns. Most platforms offer a few default fields and allow you to produce as many fields as you require.
Most solutions allow only 160 characters in text messages. However, top tools permit up to 306 characters to help you send detailed messages.
Use polls to get feedback from your customers. Simply send your question and collect the answers as they roll in.
Give other users access to your lists by providing custom permissions to multiple users.
This feature lets you to improve your text message campaigns with rich media such as product images, coupons, and more. Plus, the functionality offers 1,600 characters of text in some solutions.
Business text messaging software empowers you to personalize your messages by adding words such as “you” and “your” to them to kindle your customers’ interest in your MMS and SMS marketing campaigns.
You can get immediate insights on your MMS and SMS marketing efforts. Your messages are delivered immediately and you can get customer feedback in minutes.
Receive fast feedback from your consumers by including a link to a landing page or a “reply” button. You can send short messages to your customers that direct them to your website so they can engage with your brand.
Most MMS and SMS marketing tools provide trackable systems. You can easily manage your text message marketing efforts from your desktop. Top services are web-based platforms that don’t need downloading or installation of any software or app. You can easily manage everything from the software’s dashboard.
Text message marketing boasts the highest engagement rates of all marketing mediums. Emails can go unopened for days, but 90% of text messages are read within three minutes of receipt. Almost everyone in the world has a mobile phone. Plus, users don’t need the internet to send and receive text messages. This makes SMS messaging the communication medium with the greatest global reach.