Infobip

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Read 162 Infobip reviews and testimonials from customers, explore 163 case studies and customer success stories, and watch 1 customer videos to see why companies chose Infobip as their Business Text Messaging Software

Infobip operates one of the world's leading proprietary messaging and communications platforms, designed to connect mobile network operators with enterprises. Offices on six continents and strategic partnerships with major telco groups enable them to provide seamless integration and delivery. Always looking for innovation and new ideas, fostering a customer-first business philosophy and being at home in every part of the world makes them the reliable provider for thousands of clients worldwide.

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  • 162 Testimonials View
  • 163 Case Studies View
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Customer Rating Review Score based on 3656 reference ratings
4.8/5.0 (3656)
  • Winter 2026 Market Leader Business Text Messaging Software
    Press Release Report
  • 2025 Top Rated Software Award

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Featured Testimonials

  • "Infobip made our digital transformation fast and easy. Adding WhatsApp, Viber, and Messenger from Facebook as customer service channels using the Conversations API helped us decrease our time to resolution. …

    Ana Zovko Chief Digital Officer

  • "Adding WhatsApp as a customer service channel proved to be a tremendous success – we increased our NPS score by 19% and reduced the costs associated with our contact center …

    Raiffeisen Bank Senior Vice President

  • "In today’s delivery environment, we need to have a reliable communication partner. An increase in customer satisfaction and a 20% reduction in costs are some of the results we achieved …

    Tomislav Lažeta Sales Director
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Featured Case Studies

  • Unified communications cut donor churn by 33%

    Paula Costa Head of Marketing and Partnerships

  • medGo Achieving high message delivery rates to connect hospitals with on-call staff

    Christopher Rydhal Co-Founder and CEO

  • Würth 6x faster sales with improved delivery and payment processes

    Nemanja Malisic IT Project Manager
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Featured Customer Videos

  • Vecindapp - Customer Success Story (Julian Dawkins - Senior Product Marking Manager)
    Play Video
    Julian Dawkins Senior Product Marking Manager
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Additional Infobip Information & Resources

Read Infobip Reviews, Testimonials & Customer References from 162 real Infobip customers.

Browse Infobip Case Studies, Customer Success Stories, & Customer References from 163 businesses that use Infobip.

Watch Infobip Customer Videos to learn why 1 businesses chose Infobip.

FeaturedCustomers has 1,910,686+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.