Infobip

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Read 150 Infobip reviews and testimonials from customers, explore 152 case studies and customer success stories, and watch 1 customer videos to see why companies chose Infobip as their Business Text Messaging Software

Infobip operates one of the world's leading proprietary messaging and communications platforms, designed to connect mobile network operators with enterprises. Offices on six continents and strategic partnerships with major telco groups enable them to provide seamless integration and delivery. Always looking for innovation and new ideas, fostering a customer-first business philosophy and being at home in every part of the world makes them the reliable provider for thousands of clients worldwide.

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Customer Rating Review Scorebased on 3160 reference ratings
4.8/5.0 (3160)
  • Market Leader 2025 2025
    Winter 2025Market LeaderBusiness Text Messaging Software
  • Top Rated Software 2025 2025
    2025Top Rated Software Award

Featured Testimonials

  • "I am very pleased with the success of our RCS campaigns as they have led to a 115% increase in our revenue. Switching from SMS to RCS has also helped us increase click-through rates from 2% to 20%. It’s a new experience for our customers, giving them clear ideas of inspiration, colors and products through photos, videos and interactive buttons. Ultimately, it helps them easily understand our value proposition when they can visually see the possibilities."

  • "Adding Conversations and Answers to our mix of services was an excellent call. It has not only helped us reduce operational costs by 60%, but it has made us available to our customers at any time. By reaching them on their favorite channel, WhatsApp, we have been able to make every interaction with our stores more engaging for our customers."

  • "Infobip Moments combines a customer data platform (CDP) and marketing automation (MA) into a single platform. This is one of the few solutions on the market that integrates these functions, which I believe brings assured benefits to businesses. Moments and People CDP are extremely easy-to-use and Infobip experts provide end-to-end support throughout the onboarding process. This greatly shortened our learning period and enabled quicker production rollouts. Using Infobip Moments and People helped us gather and segment our customer data and deliver personalized messaging that improved our business."

Featured Case Studies

  • Bukalapak Increasing client account security with two-factor authentication

  • Volpy Successfully re-engaging dormant users with SMS

  • Increased customer satisfaction using automated messaging

Featured Customer Videos

Additional Infobip Information & Resources

Read Infobip Reviews, Testimonials & Customer References from 150 real Infobip customers.

Browse Infobip Case Studies, Customer Success Stories, & Customer References from 152 businesses that use Infobip.

Watch Infobip Customer Videos to learn why 1 businesses chose Infobip.