Infobip

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Read 150 Infobip reviews and testimonials from customers, explore 152 case studies and customer success stories, and watch 1 customer videos to see why companies chose Infobip as their Business Text Messaging Software

Infobip operates one of the world's leading proprietary messaging and communications platforms, designed to connect mobile network operators with enterprises. Offices on six continents and strategic partnerships with major telco groups enable them to provide seamless integration and delivery. Always looking for innovation and new ideas, fostering a customer-first business philosophy and being at home in every part of the world makes them the reliable provider for thousands of clients worldwide.

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Customer Rating Review Scorebased on 3066 reference ratings
4.8/5.0 (3066)
  • Market Leader 2025 2025
    Winter 2025Market LeaderBusiness Text Messaging Software
    Press ReleaseReport
  • Top Rated Software 2025 2025
    2025Top Rated Software Award

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Featured Testimonials

  • "Using the Infobip web-based interface, we can now send important notifications about our events directly to our attendees via Viber and SMS. Infobip performs the segmentation for us, we don’t the need to track who is using or not using the Viber app. By adjusting to the way how our customers like to interact, we noticed better attendance on our conference events, and we also noticed our staff received 50% less queries during the event. Campaign scheduling helped us to focus on the event itself, knowing communications are taken care of."

    Andrej HanzirHead of Innovation & Projects

  • "Working with Infobip allowed us to be more innovative, experiment, and deliver results in a simple and effective way. Infobip is a pioneer in conversational marketing campaigns via RCS powered by their cloud communications platform. Accessible documentation, local support and CX consultancy ensured smooth onboarding and implementation."

    Natacha LevyLife Insurance Department Marketing Manager

  • "The thing that stood out with Infobip is that it’s not just a conversational experience platform but they have a passion for products that meet our customers needs. During onboarding and even post their speed of problem-solving stood out. Our customer service team is always able to send out any issues they’re facing, and the response time is quick."

    Karim Abu GhariebDirector of Marketing
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Featured Case Studies

  • ShoeBeDo 4x order increase through personalized Viber communications

    Vlasta MilinaPR & Marketing Manager

  • Petpetgo Doubled purchase frequency with an omnichannel customer engagement solution

    Layra LiaoFounder & CEO

  • Tokio Marine Faster policy renewals and 70% fewer complaints with SMS

    Kriangkrai KimchanAssistant Manager, Back-end Development of Information Technology Department
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Featured Customer Videos

  • Play Video
    Julian DawkinsSenior Product Marking Manager
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Additional Infobip Information & Resources

Read Infobip Reviews, Testimonials & Customer References from 150 real Infobip customers.

Browse Infobip Case Studies, Customer Success Stories, & Customer References from 152 businesses that use Infobip.

Watch Infobip Customer Videos to learn why 1 businesses chose Infobip.

FeaturedCustomers has 1,818,247+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.