Infobip

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Read 150 Infobip reviews and testimonials from customers, explore 152 case studies and customer success stories, and watch 1 customer videos to see why companies chose Infobip as their Business Text Messaging Software

Infobip operates one of the world's leading proprietary messaging and communications platforms, designed to connect mobile network operators with enterprises. Offices on six continents and strategic partnerships with major telco groups enable them to provide seamless integration and delivery. Always looking for innovation and new ideas, fostering a customer-first business philosophy and being at home in every part of the world makes them the reliable provider for thousands of clients worldwide.

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Customer Rating Review Scorebased on 3130 reference ratings
4.8/5.0 (3130)
  • Market Leader 2025 2025
    Winter 2025Market LeaderBusiness Text Messaging Software
    Press ReleaseReport
  • Top Rated Software 2025 2025
    2025Top Rated Software Award

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Featured Testimonials

  • "Integrating WhatsApp Business as a new communication channel with our customer service platform has helped us optimize our clients’ digital customer experiences while lowering their support costs and increasing their overall sales opportunities. With the channel being very high in demand, up to 80% of the traffic in some airports is delivered via WhatsApp Business Platform."

    Pierre CuquemelleCEO and Co-Founder

  • "Infobip’s platform has helped us, at Beam&Go, improve our customer communications at scale. Before Infobip, our customer service processes were manual, while now, it’s more automated, cost-efficient, and user-friendly. Our customers now experience a seamless customer journey while at the same time we’ve cut costs by around 30%."

    Kath CayabyabMarketing Team Lead

  • "We are very happy with Infobip’s 2-Way SMS solution. It has significantly increased our delivery rates by 15% to 98-99 percent. Near-perfect delivery is very important to us as our service is very time sensitive and extremely important for messages to get through with minimum delay, as it enables hospitals to run optimally."

    Christopher RydhalCo-Founder and CEO
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Featured Case Studies

  • Avon Morocco 50% more sales representative activations thanks to Infobip’s SMS

    Imane EttakiCommunication and Digital Marketing Specialist

  • Viber and omnichannel communications for elevated customer experience

    Nikolay LeviProduct Manager

  • Kibon Increased campaign ROI and conversion with Infobip’s customer engagement solution

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Featured Customer Videos

  • Play Video
    Julian DawkinsSenior Product Marking Manager
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Additional Infobip Information & Resources

Read Infobip Reviews, Testimonials & Customer References from 150 real Infobip customers.

Browse Infobip Case Studies, Customer Success Stories, & Customer References from 152 businesses that use Infobip.

Watch Infobip Customer Videos to learn why 1 businesses chose Infobip.

FeaturedCustomers has 1,838,498+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.