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163 Infobip Case Studies

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  • Beam&Go Cuts costs by 30% with unified omnichannel customer communication

    Kath Cayabyab Marketing Team Lead

  • Jazz Improved customer service with WhatsApp Business Platform

    Saad Iqbal Head of Automation

  • WhatsApp customer service channel reduces cost per contact by 10x

  • Nissan Saudi Arabia 138% increase in leads generated with a chatbot after introducing a verified WhatsApp Channel

    Mohammed El-Khayat Deputy GM – Customer Experience and Digital Transformation

  • Farm Superstores Reduced Operational Costs by 60% with a WhatsApp Business Chatbot

    Youssef Tuffaha Marketing Manager

  • Tawseel 32x increase in ROI with conversational support via WhatsApp powered by a unified communications platform

    Karim Abu Gharieb Director of Marketing

  • LAQO Insurance elevates support with Infobip’s gen-AI and Azure OpenAI partnership

    Ana Zovko Director

  • Avon Morocco 50% more sales representative activations thanks to Infobip’s SMS

    Imane Ettaki Communication and Digital Marketing Specialist

  • Telekom Deutschland Increase in campaign performance with RCS Business Messaging

    Thomas Welzel Senior Proposition Manager Messaging

  • Yespo 459% revenue growth using Viber via Infobip’s wholesale solution

    Alexey Danchenko Co-Founder

  • Eat’N’Go Staying connected to customers with SMS

    Ilyas Kazeem Marketing Director

  • LINE TAXI Providing 100% identity protection to maximize user privacy

    Ming Ma Senior Product Manager

  • Omnilink Faster customer service and improved efficiency – over a single platform

    Dayse Ponce Ferreira Lepore Service and Technical Support Manager

  • AccioJob Elevating customer interactions with automation and omnichannel connectivity

    Mansi Singh Head of Customer Success and Partnerships

  • Annapurna Financial Services Enhancing operations and CX with digital communications

    Ashish Mishra Product Head
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