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152 Infobip Case Studies

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  • LEAP Summit Improving attendee experience with Viber and SMS

    Andrej HanzirHead of Innovation & Projects

  • Oladoc Increased engagement and reduced costs with Infobip SMS and Voice

    Hamza IqbalData Analyst

  • Muthoot FinCorp Accelerated digital transformation with omnichannel customer engagement

    Harshit AgrawalHead – Digital Marketing

  • Segari 90% reduction in response time with fast and contextualized support

    Arsyad AmienHead of Customer Experience

  • Croatian Postal Bank - Customer Case Study

    Darijo nujicHead of Department of Direct Banking Support

  • Volpy Successfully re-engaging dormant users with SMS

    Sabrina Taelman MartiniHead of Marketing

  • Text Global Increased customer lifetime value and stickiness with modular API solutions and omnichannel capabilities

    Andrew CookManaging Director

  • Reflect Increases in-app activity with omnichannel customer engagement

    Faisal Al-BitarHead of Fintech & Acceleration

  • Imagine CX Increasing revenue with innovative communication solutions via Infobip and Oracle’s partnership

    Katleen CarvajalHead of Marketing

  • Management Financial Group Increasing response and open rates for a multi-brand portfolio through a single communications platform

  • Bukalapak Increasing client account security with two-factor authentication

    Stefio KurniadiChief Operating Officer

  • Studio Moderna Increasing engagement with customized campaigns

    Bojan sturmInternational Print and Telemarketing Director

  • Megi Health Platform Optimizing patient care with an interactive chatbot built using Infobip Answers

    Nina ŠestoChief Executive Officer

  • WhatsApp customer service channel reduces cost per contact by 10x

  • OpenSooq 82% increase in Customer Satisfaction with WhatsApp Business API

    Ossamah BasaitaVP of Products
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