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163 Infobip Case Studies

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  • Bukalapak Increasing client account security with two-factor authentication

    Stefio Kurniadi Chief Operating Officer

  • WhatsApp customer service channel reduces cost per contact by 10x

  • Bolt Driver conversion up 40% thanks to new registration journey

    Yev Baluyeva Lifecycle Marketing Manager

  • Tokio Marine Faster policy renewals and 70% fewer complaints with SMS

    Kriangkrai Kimchan Assistant Manager, Back-end Development of Information Technology Department

  • Ringo Lock Reducing customer complaints by 50% with Infobip Things

    Peter Bruner Chief Operating Officer

  • Klubi Innovating Brazil’s credit market with smart automation and conversational experiences

    Carlos Harada Head of Operations

  • Reflect Increases in-app activity with omnichannel customer engagement

    Faisal Al-Bitar Head of Fintech & Acceleration

  • Jiji Africa Boosting eCommerce sales through Voice and SMS solution

    Yuliy Shenfeld Head

  • Unified communications cut donor churn by 33%

    Paula Costa Head of Marketing and Partnerships

  • Würth 6x faster sales with improved delivery and payment processes

    Nemanja Malisic IT Project Manager

  • Niva Bupa Increasing customer acquisition and ROI with a rich, omnichannel marketing strategy

    Akshat Mishra VP and Head of Growth Marketing

  • Neo Pay Iraq Up to 60% in cost savings with omnichannel authentication

    Mohammad Sinno Head Of Strategy & Business Growth

  • Juros Baixos Increased marketing margin by 18% with Moments

    Juros Baixos COO and Co-founder

  • medGo Achieving high message delivery rates to connect hospitals with on-call staff

    Christopher Rydhal Co-Founder and CEO

  • Vai de Bus Revolutionizing public transportation ticketing with conversational commerce via Payments on WhatsApp

    Fernando Souza Founder and CTO
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