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173 Infobip Case Studies

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  • LAQO Insurance elevates support with Infobip’s gen-AI and Azure OpenAI partnership

    Ana Zovko Director

  • Edenred UAE Transforming customer service over WhatsApp with Conversations and Answers

    Abdullah Khan Customer Service Team Lead

  • Infomedia Increase in channel revenue and customer engagement with omnichannel marketing

    Boris Despot Vuletić Director of Business Development

  • Solidaridad Increased reach with Voice communication

    Abdul Basit Ahmed Head, Digital Innovations

  • Sparkasse Bank BiH boosts first contact resolution by 17% with Infobip

  • Kibon Increased campaign ROI and conversion with Infobip’s customer engagement solution

  • Alyasra Fashion drives 30x tracked WhatsApp ROI with Infobip

  • Life Insurance Department at Covéa Group 11% conversion rate with pioneering conversational marketing campaign via RCS powered by Infobip

    Natacha Levy Life Insurance Department Marketing Manager

  • CIAK Auto Improving CX with digital customer service

    Marin Morić Sales Associate

  • Bajaj Auto Increased Conversions and Click-through Rates with WhatsApp and RCS

    Shardul Verma Digital Marketing Lead

  • Omnilink Faster customer service and improved efficiency – over a single platform

    Dayse Ponce Ferreira Lepore Service and Technical Support Manager

  • Croatian Public Health Board reaches 10,000+ users with Infobip

  • Oladoc Increased engagement and reduced costs with Infobip SMS and Voice

    Hamza Iqbal Data Analyst

  • Mukuru Faster customer service and reduced costs with WhatsApp Business Platform

    Oliver O’Brien Group Executive Head of Strategy and Business Development

  • Proximity Designs Overcoming challenges in smallholder farming in Myanmar with Viber

    Tint Htoo Naung Senior Digital Marketing Manager
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