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173 Infobip Case Studies

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  • Reconnecting families through SMS and USSD services

  • ChatFin Expedited license renewal process with a Whatsapp Chatbot

    Jan Kotzé Chief Executive Officer

  • Indosat Ooredoo Monetizing A2P SMS traffic with Infobip Anam Protect SMS Firewall

    Askal Fansuri SVP Head of Wholesale Business & Carrier

  • CIAK Auto Improving CX with digital customer service

    Marin Morić Sales Associate

  • Niva Bupa Increasing customer acquisition and ROI with a rich, omnichannel marketing strategy

    Akshat Mishra VP and Head of Growth Marketing

  • AppZone Achieving 98% uptime with SMS and USSD

    Iyin Laditan Technical Sales Manager

  • Salmoiraghi & Viganò: Boosting CSAT scores to 100% with intuitive customer service

    Daniele Cazzani Head of Promo and Customer Experience

  • Nickel Offering fast and simple client onboarding while optimizing costs

    Adrien Bonhomme Product and Organization Manager,

  • Petpetgo Doubled purchase frequency with an omnichannel customer engagement solution

    Layra Liao Founder & CEO

  • Cebu Pacific Delivering a seamless customer-centric experience with Viber

    Jose Edzel T. Del Rosario V Senior Manager – Digital Media Optimization

  • VRL Logistics Ltd Automating toll payment checking over SMS

    Raju Hiremath IT Assistant General Manager

  • Ninja Van Optimizing last-mile delivery communication and experience with SMS

    Shaun Chong CTO and Co-founder

  • Mutua Madrileña Improving customer experience with WhatsApp Virtual Assistant

    Juan Larrauri Diaz Head of Digital Strategy

  • Mambu – Communication solution for a SaaS platform

    Eugene danilkis CEO and Co-founder

  • Uber Providing uniform quality of service and user safety, globally

    Yoon Jung Procurement Manager
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