152 Infobip Case Studies

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  • Ubongo Edutaining kids with Whatsapp Business API powered by Answers

  • Airport AI Elevating the passenger experience with WhatsApp Business

  • VRL Logistics Ltd Automating toll payment checking over SMS

  • Muthoot FinCorp Accelerated digital transformation with omnichannel customer engagement

  • Floward Scaling customer service and boosting team efficiency with a unified contact center solution

  • Solidaridad Increased reach with Voice communication

  • Tokio Marine Faster policy renewals and 70% fewer complaints with SMS

  • ETF Airways Improved operational efficiency and flight safety with Infobip Things

  • Chocofood Authenticating mobile numbers to deliver timely notifications

  • Makro 100% increase in conversion rate with personalized omnichannel eCoupon campaign managed with Moments

  • CIAK Auto Improving CX with digital customer service

  • E-table Boosting e-booking by reducing restaurant no-shows

  • Edenred UAE Transforming customer service over WhatsApp with Conversations and Answers

  • Spoon Radio 80% reduction in subscriber sign-up churn with an optimized 2FA authentication solution from Infobip

  • Life Insurance Department at Covéa Group 11% conversion rate with pioneering conversational marketing campaign via RCS powered by Infobip