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173 Infobip Case Studies

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  • Increased customer satisfaction using automated messaging

    Panithan Termsaithong Vice President of Marketing

  • Würth 6x faster sales with improved delivery and payment processes

    Nemanja Malisic IT Project Manager

  • dahmakan Doubled conversion rates and saved 30% costs with SMS

    Asyraf Hazif Product Manager

  • Omni adds rich viber engagement capabilities

    Atanas Atanasov Project Manager

  • Uber Providing uniform quality of service and user safety, globally

    Yoon Jung Procurement Manager

  • Beam&Go Cuts costs by 30% with unified omnichannel customer communication

    Kath Cayabyab Marketing Team Lead

  • LINE TAXI Providing 100% identity protection to maximize user privacy

    Ming Ma Senior Product Manager

  • LAQO Insurance elevates support with Infobip’s gen-AI and Azure OpenAI partnership

    Ana Zovko Director

  • GTBank Achieving an ROI of over 200% via Email and analytics

    Femi Nwaosa Head of Corporate Collection and Digital Sales-ePayment Solutions

  • Nickel Offering fast and simple client onboarding while optimizing costs

    Adrien Bonhomme Product and Organization Manager,

  • Tokio Marine Faster policy renewals and 70% fewer complaints with SMS

    Kriangkrai Kimchan Assistant Manager, Back-end Development of Information Technology Department

  • Infomedia Increase in channel revenue and customer engagement with omnichannel marketing

    Boris Despot Vuletić Director of Business Development

  • Indosat Ooredoo Monetizing A2P SMS traffic with Infobip Anam Protect SMS Firewall

    Askal Fansuri SVP Head of Wholesale Business & Carrier

  • Farm Superstores Reduced Operational Costs by 60% with a WhatsApp Business Chatbot

    Youssef Tuffaha Marketing Manager

  • Sparkasse Bank BiH boosts first contact resolution by 17% with Infobip

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