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173 Infobip Case Studies

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  • Rule doubles SMS traffic with Infobip and launches RCS in Sweden

  • Edenred UAE Transforming customer service over WhatsApp with Conversations and Answers

    Abdullah Khan Customer Service Team Lead

  • Anand Rathi 40% increase in CTR with WhatsApp Chatbot built by Infobip

    Navratan Bohra Deputy Vice President of Operations & IT

  • Yousign Increasing SMS delivery rates to authenticate signers

    Romain Pichard Product Owner

  • Wefarm Retaining 97% of members using two-way SMS

    Kenny Ewan Chief Executive Officer

  • Targeted sms campaigns that deliver

    Isabella zuluaga Content Marketing & Communications

  • Omnilink Faster customer service and improved efficiency – over a single platform

    Dayse Ponce Ferreira Lepore Service and Technical Support Manager

  • Spoon Radio 80% reduction in subscriber sign-up churn with an optimized 2FA authentication solution from Infobip

    Nigel Kim Product Manager

  • dahmakan Doubled conversion rates and saved 30% costs with SMS

    Asyraf Hazif Product Manager

  • OpenSooq 82% increase in Customer Satisfaction with WhatsApp Business API

    Ossamah Basaita VP of Products

  • Double-digit increase in A2P SMS traffic and revenue with Infobip SMS Firewall solution

    Sergey Plykin Chief Strategy & Wholesale Officer

  • Ualá cuts agent wait time by 97% with Infobip

  • Imagine CX Increasing revenue with innovative communication solutions via Infobip and Oracle’s partnership

    Katleen Carvajal Head of Marketing

  • AccioJob Elevating customer interactions with automation and omnichannel connectivity

    Mansi Singh Head of Customer Success and Partnerships

  • Volpy Successfully re-engaging dormant users with SMS

    Sabrina Taelman Martini Head of Marketing
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