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163 Infobip Case Studies

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  • Muthoot FinCorp Accelerated digital transformation with omnichannel customer engagement

    Harshit Agrawal Head – Digital Marketing

  • Omnilink Faster customer service and improved efficiency – over a single platform

    Dayse Ponce Ferreira Lepore Service and Technical Support Manager

  • AppZone Achieving 98% uptime with SMS and USSD

    Iyin Laditan Technical Sales Manager

  • Tokio Marine Faster policy renewals and 70% fewer complaints with SMS

    Kriangkrai Kimchan Assistant Manager, Back-end Development of Information Technology Department

  • CarDekho Improving the car buying process with WhatsApp Business Platform

    Anurag Jain Chief Operations Officer and Co-founder

  • LAQO Insurance elevates support with Infobip’s gen-AI and Azure OpenAI partnership

    Ana Zovko Director

  • Edenred UAE Transforming customer service over WhatsApp with Conversations and Answers

    Abdullah Khan Customer Service Team Lead

  • Mukuru Faster customer service and reduced costs with WhatsApp Business Platform

    Oliver O’Brien Group Executive Head of Strategy and Business Development

  • Volpy Successfully re-engaging dormant users with SMS

    Sabrina Taelman Martini Head of Marketing

  • Flamingo Increased conversions, NPS score, and customer ratings with our contact center solution – Conversations

    Claudia Constanza Wilches IT and Supply Manager

  • Mambu – Communication solution for a SaaS platform

    Eugene danilkis CEO and Co-founder

  • Studio Moderna Increasing engagement with customized campaigns

    Bojan sturm International Print and Telemarketing Director

  • Niva Bupa Increasing customer acquisition and ROI with a rich, omnichannel marketing strategy

    Akshat Mishra VP and Head of Growth Marketing

  • Leanpay 20% month-on-month growth in registered users with two-factor authentication

    Miša Živić CEO and Founder

  • Beam&Go Cuts costs by 30% with unified omnichannel customer communication

    Kath Cayabyab Marketing Team Lead
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