163 Infobip Case Studies

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  • Targeted sms campaigns that deliver

  • Solidaridad Increased reach with Voice communication

  • dahmakan Doubled conversion rates and saved 30% costs with SMS

  • LAQO Insurance elevates support with Infobip’s gen-AI and Azure OpenAI partnership

  • Megi Health Platform Optimizing patient care with an interactive chatbot built using Infobip Answers

  • Nickel Offering fast and simple client onboarding while optimizing costs

  • Floward Scaling customer service and boosting team efficiency with a unified contact center solution

  • Two-way SMS empowering customer support

  • Niva Bupa Increasing customer acquisition and ROI with a rich, omnichannel marketing strategy

  • Tokio Marine Faster policy renewals and 70% fewer complaints with SMS

  • ChatFin Expedited license renewal process with a Whatsapp Chatbot

  • Bukalapak Increasing client account security with two-factor authentication

  • Nexon Achieving a 98.86% email delivery rate with Infobip’s Email API and deliverability service

  • Juros Baixos Increased marketing margin by 18% with Moments

  • DPD Transforming the delivery experience with Viber and SMS