162 Infobip Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • "When we first started to work with Infobip, our main incentive was optimizing cost but in time we noticed that their 2FA greatly influenced our customer experience and they played a part in helping us to reach 1 million satisfied clients. We are very pleased by their skilled support teams …

  • "We’re very pleased with our new user conversion rate, which would not have been possible without Infobip’s help. We wish to continue the win-win relationship we have with Infobip for more than five years now, creating better communications services together, through advanced technology."

  • "We have zero window shoppers. We are very lucky to know all our customers personally by name, know what their last treatment was, and what their preferences are – and Conversations helps us show them that we care!"

  • "Our work with Infobip is empowering us to communicate and interact with fans in a modern, personalized way that provides them with a better experience. Through Infobip’s technology, MoneyGram Haas F1 race fans can engage with their favorite team no matter where they are located.”

  • "Infobip’s Authenticate solution has been a game-changer for our business, enabling us to deliver reliable and secure OTPs to our customers while significantly reducing costs. The team’s support and Infobip’s platform’s flexibility exceeded our expectations, and we look forward to expanding this partnership with new solutions in the future.”

  • "When we aired the campaign, Infobip was there in real-time, following everything that was going on with the bot. We had to make a bot script change in the middle of the day, and Infobip did it superbly quickly, without impacting consumer interactions."

  • "Nissan Saudi Arabia’s customer-centric approach is defined by studying the Saudi customer’s buying behavior and coming up with solutions that provide the customer with the best shopping and ownership experience. The KSA automotive industry has gone through several changes. With the COVID-19 pandemic accelerating digitization and impacting the industry, a …

  • "We work with other SMS suppliers, but not all can provide us with quality connections like Infobip. While working with a lot of other partners, we need to allocate resources on monitoring the quality and fixing issues. And this means that we can’t focus on growth. But with Infobip, good, …

  • "There’s a lot of knowledge in the small-scale farming community – but not much has been collected or shared at scale. We’re asking farmers to share their expertise with a global community, and that is a very powerful thing."

  • "The Infobip platform has enabled us to connect over 2 million farmers to the knowledge and inputs they need to be successful. So far, our farmers have shared over 18 million questions and answers to solve farming challenges. We’re delighted to have Infobip by our side as we work to …

  • "Implementing WhatsApp Business Platform through Infobip has improved our business tremendously. Our messages get delivered, opened, and read easily. Using WhatsApp to communicate with users has increased engagement and participation all around. This will help us keep moving towards spreading corporate goodness throughout. We look forward to introducing more channels …

  • "Infobip maintained close communication with us throughout the process and are always available to solve any blockers. Their solutions opened new avenues to reach out to our customers, and we’re getting really good feedback from our agents and customers."

  • "It has been fantastic working with Infobip on this project. Not only has the technology been easy to implement, the people at Infobip use Strava. They understand how important Beacon is to our athletes. That extra connection to us and our product really came through in everything the Infobip team …

  • "Infobip’s platform has helped us, at Beam&Go, improve our customer communications at scale. Before Infobip, our customer service processes were manual, while now, it’s more automated, cost-efficient, and user-friendly. Our customers now experience a seamless customer journey while at the same time we’ve cut costs by around 30%."

  • "Infobip’s WhatsApp solution is transforming the way we engage our wonderful donor community. Allowing users to donate and get real-time information on the causes they support – all within a channel they already use – means we’re able to grow our active users, boost engagement, grow donations, and build lasting …