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ProProfs Knowledge Base

Read 42 ProProfs Knowledge Base reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 6 customer videos to see why companies chose ProProfs Knowledge Base as their Knowledge Management Software

ProProfs Knowledge Base software is a one-stop solution for businesses looking to reduce customer tickets and manage company knowledge. The software comes with compelling features that help you create a centralized platform that can be accessed on-the-go. Having catered to companies across various industries, they at ProProfs understand your requirements for knowledge management solutions. With ProProfs Knowledge Base software, they aim to help you delight your customers as well as employees with anytime & anywhere access, instant answers, and smooth search experience.

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  • 42 Testimonials View
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Customer Rating Review Score based on 2270 reference ratings
4.8/5.0 (2270)
  • Fall 2025 Market Leader Knowledge Management Software
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42Testimonials

  • "I love ProProfs user experience. The interface is easy to use yet packed with powerful settings."

    Daniel Stein Director of Technology Initiatives

  • "Seamless integration with Zendesk made ProProfs the right choice for us."

    23andMe

  • "24/7 support and responsive to our needs. A good collaborative effort."

    James Pick Director
41 more testimonials currently locked

39 Case Studies

  • Acer - Customer Case Study

  • Nissan - Customer Case Study

  • Konnexsion - Customer Case Study

    James Pick Director
38 more case studies currently locked

6 Customer Videos

  • How Klippel GmbH Created a Comprehensive FAQ Site Using ProProfs
    Play Video
    Thomas Wicke Support Engineer
  • How Sikt Reduced Customer Support Load by 50% with ProProfs
    Play Video
    Anna Moody Technical Lead Advisor, Library Services
  • How Ayyeka Created Branded Knowledge Bases for All Its OEMs
    Play Video
    Yehudit Kunkel Incharge, Technical Documentation
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Additional ProProfs Knowledge Base Information & Resources

Read ProProfs Knowledge Base Reviews, Testimonials & Customer References from 42 real ProProfs Knowledge Base customers.

Browse ProProfs Knowledge Base Case Studies, Customer Success Stories, & Customer References from 39 businesses that use ProProfs Knowledge Base.

Watch ProProfs Knowledge Base Customer Videos to learn why 6 businesses chose ProProfs Knowledge Base.

FeaturedCustomers has 1,901,496+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.