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Read 14 HelpDocs reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose HelpDocs as their Knowledge Management Software

HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. They're solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in your support volume, better for your bank balance too.

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Customer Rating Review Scorebased on 1387 reference ratings
4.8/5.0 (1387)
  • 2025
    Fall 2025Rising StarKnowledge Management Software
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14Testimonials

  • "HelpDocs has given us a high quality, easy to use area to store important information that our users need to know. It empowers our users to get the information they need themselves."

    Steve FunkHead of Support
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13 Case Studies

  • Star Wars Robots and Educating the Future Innovators In Discussion with Sphero's Sara Sampson

    Sara SampsonOperations Manager
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Additional HelpDocs Information & Resources

Read HelpDocs Reviews, Testimonials & Customer References from 14 real HelpDocs customers.

Browse HelpDocs Case Studies, Customer Success Stories, & Customer References from 13 businesses that use HelpDocs.

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