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HelpDocs

Read 14 HelpDocs reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose HelpDocs as their Knowledge Management Software

HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. They're solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in your support volume, better for your bank balance too.

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Customer Rating Review Score based on 1639 reference ratings
4.8/5.0 (1639)
  • Fall 2025 Rising Star Knowledge Management Software
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14Testimonials

  • “It was enough while we only had a couple hundred customers, but once we got to thousands of customers, we had to look for a solution that can scale with …

    Christoph Schachner Marketing & SEO Manager

  • "Our customers are reading our documentation rather than asking questions right away, and we're using HelpDocs internally to onboard new employees."

    Sara Pion Custom Support Advocate

  • "The lack of good support and quality web hosting made me decide to start my own company."

    Marijn Vlug mijn.host
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13 Case Studies

  • Lending a Helping Hand Inside the Classroom

    Sarah Co-Founder

  • Creating a Dutch Web Host that's Focused on Customers

    Marijn Vlug mijn.host

  • Referral Rock - Customer Case Study

    Mica Longanecker Head of Sales
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Additional HelpDocs Information & Resources

Read HelpDocs Reviews, Testimonials & Customer References from 14 real HelpDocs customers.

Browse HelpDocs Case Studies, Customer Success Stories, & Customer References from 13 businesses that use HelpDocs.

FeaturedCustomers has 1,954,010+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.