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HelpDocs

Read 14 HelpDocs reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch customer videos to see why companies chose HelpDocs as their Knowledge Base Software

HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. They're solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in your support volume, better for your bank balance too.

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  • 14 Testimonials View
  • 16 Case Studies View
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Customer Rating Review Score based on 1696 reference ratings
4.8/5.0 (1696)
  • Fall 2025 Rising Star Knowledge Management Software
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14Testimonials

  • "The lack of good support and quality web hosting made me decide to start my own company."

    Marijn Vlug mijn.host

  • "Our customers are reading our documentation rather than asking questions right away, and we're using HelpDocs internally to onboard new employees."

    Sara Pion Custom Support Advocate

  • "We are constantly innovating and in touch with our users, so there is continuous development taking place on our side. Updating our documentation is an integral part of that journey."

    Aram Zegerius Data and Intelligence
13 more testimonials currently locked

16 Case Studies

  • Star Wars Robots and Educating the Future Innovators In Discussion with Sphero's …

    Sara Sampson Operations Manager

  • A Good Company - Customer Case Study

    Anders Ankarlid Chief Executive Officer

  • Centralised Knowledge and Support is Empowering a Decentralised Network

    Steve Funk Head of Support
15 more case studies currently locked

Additional HelpDocs Information & Resources

Read HelpDocs Reviews, Testimonials & Customer References from 14 real HelpDocs customers.

Browse HelpDocs Case Studies, Customer Success Stories, & Customer References from 16 businesses that use HelpDocs.

FeaturedCustomers has 2,056,311+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.