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  • 4.7 / 5.0 (3347)
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Read 14 HelpDocs reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose HelpDocs as their Knowledge Management Software

HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. They're solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in your support volume, better for your bank balance too.

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Customer Rating Review Scorebased on 1397 reference ratings
4.8/5.0 (1397)
  • 2025
    Fall 2025Rising StarKnowledge Management Software
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14Testimonials

  • "We've definitely seen a reduction in support requests for areas that we've covered in our knowledge base. The integrations between HelpDocs and our other tools have also streamlined our support processes for those customers who do prefer to get in touch and made support much more enjoyable."

    SarahCo-Founder
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13 Case Studies

  • A Good Company - Customer Case Study

    Anders AnkarlidChief Executive Officer
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Additional HelpDocs Information & Resources

Read HelpDocs Reviews, Testimonials & Customer References from 14 real HelpDocs customers.

Browse HelpDocs Case Studies, Customer Success Stories, & Customer References from 13 businesses that use HelpDocs.

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