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HelpDocs

Read 14 HelpDocs reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose HelpDocs as their Knowledge Management Software

HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. They're solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in your support volume, better for your bank balance too.

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Customer Rating Review Score based on 1518 reference ratings
4.8/5.0 (1518)
  • Fall 2025 Rising Star Knowledge Management Software

14Testimonials

  • "Because HelpDocs is user friendly and because you get a pleasant result with what you create, it makes you want to use it. We now regularly add new articles, which …

  • "The lack of good support and quality web hosting made me decide to start my own company."

  • "We are constantly innovating and in touch with our users, so there is continuous development taking place on our side. Updating our documentation is an integral part of that journey."

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13 Case Studies

  • A Good Company - Customer Case Study

  • Creating a Dutch Web Host that's Focused on Customers

  • How a healthcare company enables better experiences for patients by making sure …

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Additional HelpDocs Information & Resources

Read HelpDocs Reviews, Testimonials & Customer References from 14 real HelpDocs customers.

Browse HelpDocs Case Studies, Customer Success Stories, & Customer References from 13 businesses that use HelpDocs.