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Quiq

Read 39 Quiq reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 2 customer videos to see why companies chose Quiq as their Business Text Messaging Software

Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.

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  • 39 Testimonials View
  • 38 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 2623 reference ratings
4.8/5.0 (2623)
  • Winter 2026 Top Performer Business Text Messaging Software
    Press Release Report

39Testimonials

  • “We want to provide our customers with a seamless application and borrowing experience on the channel that is most preferred to them.”

    David Schwartz Senior Manager, Operations Strategy and Workforce Management

  • “Very few omni-channel business providers have adopted text messaging and thanks to Quiq, we are able to offer this innovative channel to our customers. Whether a customer is in the …

    Casey Ahlbum Senior Manager, Customer Relations, B2B & Digital Support

  • “The Quiq implementation into the Salesforce.com desktop was the easiest I’ve ever done. The Quiq interface is super intuitive and provided the features that we couldn’t get from Salesforce LiveMessage.”

    Melissa Porter Vice President Customer Relations
38 more testimonials currently locked

38 Case Studies

  • Pier 1 Cozies Up to Effortless Customer Engagement

    Chris Thompson CX Manager

  • Revolutionizing customer engagement BODi®’s strategic shift to next-gen AI boosts critical CX …

    Troy Nelson Senior Vice President of Digital Servicing and Customer Experience

  • Office Depot Outpacing the Competition with Quiq

    Casey Ahlbum Senior Manager, Customer Relations, B2B & Digital Support
37 more case studies currently locked

2 Customer Videos

  • Brinks Home Security - Customer Success Story (Jay Autrey - Chief Customer Office)
    Play Video
    Jay Autrey Chief Customer Office
  • How To Use Messaging and Get ROI
    Play Video
    Laurie Simpter Senior Manager, Customer Relations
1 more videos currently locked

Additional Quiq Information & Resources

Read Quiq Reviews, Testimonials & Customer References from 39 real Quiq customers.

Browse Quiq Case Studies, Customer Success Stories, & Customer References from 38 businesses that use Quiq.

Watch Quiq Customer Videos to learn why 2 businesses chose Quiq.

FeaturedCustomers has 1,898,643+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.