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Quiq

Read 39 Quiq reviews and testimonials from customers, explore 43 case studies and customer success stories, and watch 2 customer videos to see why companies chose Quiq as their Customer Service Software

Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.

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  • 39 Testimonials View
  • 43 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 2835 reference ratings
4.8/5.0 (2835)
  • Winter 2026 Top Performer Business Text Messaging Software
    Press Release Report

39Testimonials

  • “Quiq gave us capabilities and flexibility —while seeing an amazing ROI we never thought possible.”

    Fabiola Leyva Digital Operations Manager

  • "Overstock.com has created a superior customer experience, personalizing interactions with customers and engaging them at their convenience."

    Jimmy Budnik VP of Customer Care

  • "Implementation was super smooth."

    John Buxton SVP/CIO
38 more testimonials currently locked

43 Case Studies

  • Auto Insurance Company triples self-service rates with Quiq

  • Revolutionizing customer engagement BODi®’s strategic shift to next-gen AI boosts critical CX …

    Troy Nelson Senior Vice President of Digital Servicing and Customer Experience

  • How Terminix captured $7M sales in 9 months

    Fabiola Leyva Digital Operations Manager
42 more case studies currently locked

2 Customer Videos

  • How To Use Messaging and Get ROI
    Play Video
    Laurie Simpter Senior Manager, Customer Relations
  • Brinks Home Security - Customer Success Story (Jay Autrey - Chief Customer Office)
    Play Video
    Jay Autrey Chief Customer Office
1 more videos currently locked

Additional Quiq Information & Resources

Read Quiq Reviews, Testimonials & Customer References from 39 real Quiq customers.

Browse Quiq Case Studies, Customer Success Stories, & Customer References from 43 businesses that use Quiq.

Watch Quiq Customer Videos to learn why 2 businesses chose Quiq.

FeaturedCustomers has 2,056,311+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.