Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.
“Certain people like to communicate via specific channels and with Quiq Messaging we are able to serve more people in the manner in which they want to engage. That’s a big win for us and our customers.”
Read Quiq Reviews, Testimonials & Customer References from 37 real Quiq customers.
Browse Quiq Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Quiq.
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