Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.
“Customers are pleasantly surprised that their questions and concerns can be addressed via text messaging. They are stunned that issues are resolved so easily and quickly.”
Read Quiq Reviews, Testimonials & Customer References from 37 real Quiq customers.
Browse Quiq Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Quiq.
Watch Quiq Customer Videos to learn why 2 businesses chose Quiq.