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Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.
“Quiq gave us capabilities and flexibility —while seeing an amazing ROI we never thought possible.”
“LOOP’s AI Assistant is changing our business by transforming how customers interact with us. Now they can find trustworthy, personalized answers without having to pick up the phone, while still …
“We’re reaching customers who would not have called or emailed otherwise. Text is their preferred communication channel and now we’re able to engage with them.“
Read Quiq Reviews, Testimonials & Customer References from 39 real Quiq customers.
Browse Quiq Case Studies, Customer Success Stories, & Customer References from 38 businesses that use Quiq.
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