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Quiq

Read 39 Quiq reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 2 customer videos to see why companies chose Quiq as their Business Text Messaging Software

Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.

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  • 39 Testimonials View
  • 38 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 2682 reference ratings
4.8/5.0 (2682)
  • Winter 2026 Top Performer Business Text Messaging Software
    Press Release Report

39Testimonials

  • “Text transcends a customer’s whole life. They no longer need to be at their desktop to engage with us. They can send us a chat or a text and go …

    Jeff Boyd President

  • “In a short 5 months with Quiq, we converted 10% of phone calls to messaging, and we are on track to move 20% of our inbound calls to messaging.”

    Mike Parish Senior Manager Customer Experience & Service Design

  • “Extremely valuable that we are able to deflect a lot of these calls to the messaging channel. We prefer to text the customers who are just confirming availability because it’s …

    Jessica Himmel Senior Manager
38 more testimonials currently locked

38 Case Studies

  • Northwest Community Credit Union Blazes New Trail With Messaging

    April Cooper Director of Digital Experience

  • Texas A&M Graduates from Emails and Auto-Dialers to the Messaging Channel

    Rachelle McDonald Director of Customer Service

  • TechStyleOS integrates Facebook Messenger to help customers “Skip the Month”

    Becca de Schepper Sr. Manager of Digital Services
37 more case studies currently locked

2 Customer Videos

  • How To Use Messaging and Get ROI
    Play Video
    Laurie Simpter Senior Manager, Customer Relations
  • Brinks Home Security - Customer Success Story (Jay Autrey - Chief Customer Office)
    Play Video
    Jay Autrey Chief Customer Office
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Additional Quiq Information & Resources

Read Quiq Reviews, Testimonials & Customer References from 39 real Quiq customers.

Browse Quiq Case Studies, Customer Success Stories, & Customer References from 38 businesses that use Quiq.

Watch Quiq Customer Videos to learn why 2 businesses chose Quiq.

FeaturedCustomers has 1,910,477+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.