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Read 37 Quiq reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 2 customer videos to see why companies chose Quiq as their Business Text Messaging Software

Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.

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Customer Rating Review Scorebased on 2464 reference ratings
4.8/5.0 (2464)
  • Top Performer 2025 2025
    Winter 2025Top PerformerBusiness Text Messaging Software

37Testimonials

  • "Agents prefer messaging over talking on the phone. Over the phone, if there are 10 seconds of silence while you’re looking up something in the system, it feels like an eternity. When you’re texting, the communication is asynchronous, so the messaging agents feel less stressed and hurried, yet they’re faster than the phone agents."

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36 Case Studies

  • Black Hills Federal Credit Union Serving Members Goes Mobile

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2 Customer Videos

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Additional Quiq Information & Resources

Read Quiq Reviews, Testimonials & Customer References from 37 real Quiq customers.

Browse Quiq Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Quiq.

Watch Quiq Customer Videos to learn why 2 businesses chose Quiq.