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Quiq

Read 39 Quiq reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 2 customer videos to see why companies chose Quiq as their Business Text Messaging Software

Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.

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  • 39 Testimonials View
  • 38 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 2761 reference ratings
4.8/5.0 (2761)
  • Winter 2026 Top Performer Business Text Messaging Software
    Press Release Report

39Testimonials

  • “We saw our Average Handle Time (AHT) decrease by half.”

    Shellie Dow Vice President of Operation Services, Support & Experience Stores

  • “In our partnership with Quiq we sought to provide solutions for our team so they wouldn’t feel that churn and burn during peak hours. We wanted to enable them to …

    Becca de Schepper Sr. Manager of Digital Services

  • “Very few omni-channel business providers have adopted text messaging and thanks to Quiq, we are able to offer this innovative channel to our customers. Whether a customer is in the …

    Casey Ahlbum Senior Manager, Customer Relations, B2B & Digital Support
38 more testimonials currently locked

38 Case Studies

  • Williams Plumbing Reaching Customers in New Ways

    Quin Williams Chief Executive Officer

  • Office Depot Outpacing the Competition with Quiq

    Casey Ahlbum Senior Manager, Customer Relations, B2B & Digital Support

  • Northwest Community Credit Union Blazes New Trail With Messaging

    April Cooper Director of Digital Experience
37 more case studies currently locked

2 Customer Videos

  • How To Use Messaging and Get ROI
    Play Video
    Laurie Simpter Senior Manager, Customer Relations
  • Brinks Home Security - Customer Success Story (Jay Autrey - Chief Customer Office)
    Play Video
    Jay Autrey Chief Customer Office
1 more videos currently locked

Additional Quiq Information & Resources

Read Quiq Reviews, Testimonials & Customer References from 39 real Quiq customers.

Browse Quiq Case Studies, Customer Success Stories, & Customer References from 38 businesses that use Quiq.

Watch Quiq Customer Videos to learn why 2 businesses chose Quiq.

FeaturedCustomers has 1,924,476+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.