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Help Scout Testimonials

  • “Before adopting Help Scout, the service team was just coping but never growing or improving the department’s capabilities or their impact on other teams within the business.”

    Eryn ChesneyManager of CX

  • "Using Help Scout has tripled our productivity—a mix of all the features have made us more responsive to clients, while ensuring we can avoid mistakes."

    Ilya OrnatovFounder
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    4.7 / 5.0
    Customer References61 total
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    Freshchat helps you delight your customers by driving smarter conversations on messaging channels they use whenever they need to talk to you, 24/7. At Freshchat, they will partner with you to deploy self-service capabilities setting you up for true conversational experiences, and providing instant customer service at scale, effortlessly.

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    4.7 / 5.0
    Customer References173 total
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    Front is reinventing the inbox so people can accomplish more together. With new workflows, efficient collaboration, and all their communication channels in one place, more than 3,500 businesses rely on their Front inbox to be more productive as a team. Front has raised $79 million from Sequoia, DFJ, and others to unlock new ways to work that make people more efficient, fulfilled, and ultimately happier at work. They’re building new ways for teams to communicate and collaborate easily, openly, and with the information they need. So every conversation with a customer, partner, or teammate helps them move faster, make smarter decisions, and learn from each other.

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    Customer References81 total
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    Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.

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