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  • 4.7 / 5.0 (4203)
    Verified193+ References
  • 4.8 / 5.0 (3092)
    Premium173+ References
  • 4.7 / 5.0 (3960)
    Premium297+ References

Help Scout Testimonials

  • "Managing your HelpDesk has never been easier thanks to HelpScout an amazing tool for any SMB!custserv."

  • “It’s the simplicity that I really like. Help Scout is no less powerful, but it’s easy for our team to use. The onboarding takes literally 5 minutes, maybe 10. That matters. It’s kind of like a baton race when you’re growing quickly — the handover needs to be seamless.”

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  • Reference Rating
    4.7 / 5.0
    Customer References193 total
    About

    Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, it is used by 10,000 customers in 118 countries. Freshdesk allows companies to provide multichannel support via phone, email, chat, website, Twitter and from within Facebook and mobile apps.

  • Reference Rating
    4.7 / 5.0
    Customer References173 total
    About

    Front is reinventing the inbox so people can accomplish more together. With new workflows, efficient collaboration, and all their communication channels in one place, more than 3,500 businesses rely on their Front inbox to be more productive as a team. Front has raised $79 million from Sequoia, DFJ, and others to unlock new ways to work that make people more efficient, fulfilled, and ultimately happier at work. They’re building new ways for teams to communicate and collaborate easily, openly, and with the information they need. So every conversation with a customer, partner, or teammate helps them move faster, make smarter decisions, and learn from each other.

  • Reference Rating
    4.7 / 5.0
    Customer References297 total
    About

    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.

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