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"When a customer emails in, the Magento integration displays order history and customer lifetime value. It’s extremely helpful to be able to see the most recent order, because it’s usually what they have a question about. Having that context readily available is a huge plus."
"If you’re a one-man team Gmail, Stars and folders work well. The second you’re above two people — it’s time to move from Gmail to Help. It’s the best tool for support requests."
Freshchat helps you delight your customers by driving smarter conversations on messaging channels they use whenever they need to talk to you, 24/7. At Freshchat, they will partner with you …
Front is reinventing the inbox so people can accomplish more together. With new workflows, efficient collaboration, and all their communication channels in one place, more than 3,500 businesses rely on …
TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom …
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